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Quality Inn & Suites Worcester

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Traveller (16)
Room & Suite (38)
Pool & Beach (7)
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Overview
  • Excellent35%
  • Very good24%
  • Average15%
  • Poor8%
  • Terrible18%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
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Reviews (198)
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LanguageEnglish
65
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31
16
36
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All reviewsdead end streethard boiled eggsthe bed was extremely comfortablewaffle makerthe check in processdesk staffnew englandmicrowavegpsmassachusettscollege
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11 - 15 of 196 reviews
Reviewed 4 October 2017 via mobile

I would stay else where if you are visiting Worcester. This hotel was dirty and run down. There are shady looking folks wondering the parking lot on Friday and Saturday nights. Dirty mirror, stained bed sheets, bathroom gross. The parking lot is connected to a...More

Thank Andrew B
Response from Rick K, General Manager at Quality Inn & Suites WorcesterResponded 6 October 2017

Dear Andrew, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we...More

Reviewed 26 September 2017 via mobile

Horrible idea to stay in such hotel It's unclean , Bed is dirty and I think had bed bugs I won't recommend this hotel to any one No quality at all You feel like in hostel with very bad house keeping quality Staff was niceMore

Thank Panda84s
Response from Rick K, General Manager at Quality Inn & Suites WorcesterResponded 28 September 2017

Greetings Guest, On behalf of the entire team, I would like to apologize for failing to exceed your expectations. I will be sharing your feedback with our Management team to ensure the necessary improvements are made. I hope that you will give us another opportunity...More

Reviewed 25 September 2017 via mobile

I would not recommend this hotel to family . Not only the carpet was disgusting but we could not sleep at night . People were having some kind of party and they were very noisy . We could smell weeds in the hallway . I...More

Thank V. L
Response from Rick K, General Manager at Quality Inn & Suites WorcesterResponded 28 September 2017

Greetings V.L, On behalf of the entire team, I would like to apologize for failing to exceed your expectations. I will be sharing your feedback with our Management team to ensure the necessary improvements are made. I hope that you will give us another opportunity...More

Reviewed 15 August 2017 via mobile

Picked this hotel mainly because it was pet friendly and the closest to a function I was attending that day. Hotel is small, on a dead end street and is attached to a sketchy extended stay version hotel as well. Room was in need of...More

1  Thank pjrovich33
Response from Rick K, General Manager at Quality Inn & Suites WorcesterResponded 18 August 2017

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we...More

Reviewed 13 July 2017 via mobile

Located in a Hell Hole. Surrounded by rehab clinics. Stopped enroute to Maine from N.Y. The hotel is a non-smoking facility, but that did'nt stop folks from smoking pot right outside. The aroma permeated the hallways. I would not walk barefooted in the room The...More

1  Thank SuffernDebanddon
Response from Rick K, Manager at Quality Inn & Suites WorcesterResponded 13 July 2017

Greetings SuffernDebanddon, On behalf of the entire team, I would like to apologize for failing to exceed your expectations. I will be sharing your feedback with our Management team to ensure the necessary improvements are made. I hope that you will give us another opportunity...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Pool
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Breakfast Available
Things to do
Fitness Centre with Gym / Workout Room
Pool
Spa
Details
Price range
US$95 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$95 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (16)
Room & Suite (38)
Pool & Beach (7)
Dining (4)
Business Centre & Event Rooms (3)
Questions & Answers
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MemersMa
3 May 2016|
AnswerShow all 2 answers
Response from Dino T | Reviewed this property |
You are very close to the Lincoln Plaza on Lincoln Street and could practically walk it. The street the hotel is on joins Lincoln Street. The mall has a Japanesse , Mexican, and Italian restaurant in it along with Target... More
1
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LindsayMcInnis
22 March 2016|
AnswerShow all 2 answers
Response from SusanElizabeth33 | Reviewed this property |
I was allowed to bring my cat with me
0
Votes
b c
27 October 2015|
AnswerShow all 2 answers
Response from Richard W | Property representative |
No we are 100% smoke free. A fine will be applied if the guest smokes in the room. Thank you
0
Votes
Room Tips
"tip: I would drop this hotel all together and just stay somewhere else"
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"Do Not Stay Here!!!"
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"Choose a room away from the stairwells; the stairway doors slam very loudly. There are no elevators."
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"Make sure to pick a non-smoking room."
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