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Quality Inn & Suites Worcester

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Quality Inn & Suites Worcester
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173 Reviews from our TripAdvisor Community

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Showing 171: English reviews
Reviewed 25 April 2016

This is not the fanciest hotel in the world by a long shot, but it's perfectly adequate. The staff were friendly and helpful, and the breakfast each day was pretty good (try the scrambled eggs). There's no elevator, which is a pain with luggage, but it wasn't terrible for us. The street is not picturesque, but the hotel is pretty...

Thank Suzanne S
Peter D, General Manager at Quality Inn & Suites Worcester, responded to this review

Dear Suzanne, Thank you for your comments about your recent trip to Worcester. We are very happy to read about the staff and we will share your remarks with them. Glad you liked the breakfast - the elevator is on its way. It is planned for this year and it will be a great help to us all. Please contact...

Haverhill, Massachusetts
Reviewed 18 April 2016 via mobile

A friend and I stayed after going to the Hanover Theater for a comedy show. Every staff member I talked to was very nice. We arrived very late at night and were warmly welcomed. The room left something to be desired. It was very clean but needed to be updated. The room felt empty; like there used to be more...

Thank Jennifer S
rwalker_detroit, Corporate Director of Revenue Management at Quality Inn & Suites Worcester, responded to this review

Greetings Jennifer S: Thank you for your great comments regarding the staff at our hotel. Our staff works hard and they appreciate the great feedback. I have gone ahead and shared your concerns with our Management Team and we will ensure that every effort is taken to look into the issues mentioned in your review. Richard Walker Director Of Revenue...

Portland, Maine
Reviewed 16 April 2016

I stayed at this hotel on a Monday night in April. It is located not far from I 290 on a dead-end street and attached to a Suburban Extended Stay Hotel. This is an older hotel but seemed clean enough inside. Beds were comfortable and bathroom OK. Room did have a microwave and refrigerator and WiFi worked well. I thought...

Thank Joseph S
Peter D, General Manager at Quality Inn & Suites Worcester, responded to this review

We appreciate your comments about your recent stay at the hotel. That you found the hotel clean and our beds comfortable are important to all of us. We have shared your remarks with our staff and we will continue to maintain the property to your standards.

Wilmington, Delaware
Reviewed 5 April 2016

This Quality Inn is 5 stars in its hotel niche. If you need a bar and clerks to carry your luggage and other amenities then go ahead and spend more. If what you really need is a very good place to sleep with big, comfortable beds and pillows and a decent breakfast included in the price then look no further....

Thank MeanandScary
Peter D, General Manager at Quality Inn & Suites Worcester, responded to this review

We thank you on behalf of all our staff. Your comments are very important to us especially to those staff members you mentioned. Joseph, Vanessa and Leslie all pass along their thanks. Your experience has been shared with the entire team and our owners. We will continue to do the best we can so that every guest can count on...

Reviewed 4 April 2016

The persons at the desk during the day and the evening were very kind and helpful. The person taking care of the breakfast items keep the items well replenished. I had a very nice stay and I would come back again.

Thank Helen S
Peter D, General Manager at Quality Inn & Suites Worcester, responded to this review

We are very grateful to you for your comments regarding your recent visit to our hotel. Weddings are so important to our guests and as such important to us. We are happy you enjoyed your stay and please contact me if you return to Worcester. Your remarks will be shared with the staff and they send their thanks.

Reviewed 3 April 2016 via mobile

Continental and hot breakfast. Good size room that came with a refrigerator and microwave, a nice surprise. Clean and nice and quite. Also just a couple of minutes from shops that have everything you need. Grocery store, Best Buy, Khol's, Texas Roadhouse to name a few.

Thank Latona B
Peter D, General Manager at Quality Inn & Suites Worcester, responded to this review

Thank you for your comments about your visit to our hotel. We appreciate that you found the room to be clean, the hotel located in the center of shops and that our surroundings are quiet. Please let us know if you return to Worcester when your student enrolls in one of our many colleges and universities. Thanks on behalf of...

Berkeley Heights, New Jersey
Reviewed 2 April 2016

room was clean and beds were extremely comfortable. Breakfast was great with fresh eggs and sausage. Sonny at the Front desk was extremely helpful. Location was easy to get to -- lots of shopping in the area,

Thank jeanne k
Peter D, General Manager at Quality Inn & Suites Worcester, responded to this review

Thanks for your comments about our hotel and our staff. We will share these with our staff. We are very motivated when we find that our efforts meet with the approval of our guests.

Pekin NY, United States
Reviewed 25 March 2016

I used to stay here years ago, when it was a Day's Lodge and Suites. Now it's two hotels in one, a Quality Inn and a Suburban Stay. Started flying, so didn't need hotels to do business. Am here for a couple more days for pleasure. I thought the lobby looked a little tired when I got here, but have...

Thank E A F
Peter D, General Manager at Quality Inn & Suites Worcester, responded to this review

We are very grateful for your comments about our hotel and the aspects of our property which you enjoyed. We have invested in the hotel for the long haul. More improvements are planned for this year and this program of continuous improvement is part of the owner's comittment to the property. Should you plan another trip to Worcester please contact...

Southbridge, Massachusetts
Reviewed 22 March 2016

We stayed here on a Sunday night because of its proximity to UMASS hospital where we had an early morning appointment the next day. The room was clean and the staff were very courteous. The included breakfast featured fresh cooked eggs, pancakes, donuts, cereal and other items. They have put in an improvement since our last visit and that was...

Thank Dino T
New Britain, Connecticut
Reviewed 16 March 2016 via mobile

Sonny was very helpful. Room was clean. Bathroom was clean. Breakfast was adequate. Bed was comfortable. Perfect for what I needed. Location was ideal.. Short ride from restaurants and shopping. Perfect for exactly what I needed. Will be staying again.

Thank mhightower88
Peter D, General Manager at Quality Inn & Suites Worcester, responded to this review

We are pleased to read your comments about your stay and about our staff member, Sonny. He is a key reason we are successful and we will share this with him. I hope you will contact me directly upon your return to Worcester so I may personally handle your accommodations.

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Welcome to Quality Inn & Suites WorcesterCountry Charm City Convenience The Quality Inn and Suites is the perfect destination for business and leisure travelers visiting the many business, educational, entertainment and recreation venues of central Massachusetts.Offering easy access to the DCU Center, UMASS Medical Center, government and military installations, and downtown cultural attractions, the Quality Inn and Suites, Worcester is the ideal choice for all your business or leisure travel needs.Choose from our comfortable hotel rooms or spacious well furnished suites with full size kitchens and appliances, and then let our enthusiastic and knowledgeable staff ensure your comfort ... more   less 

Additional Information about Quality Inn & Suites Worcester

Address: 50 Oriol Drive, Worcester, MA 01605
Region: United States > Massachusetts > Worcester
Price Range: $134 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Worcester 2.5*
Number of rooms: 49
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Also Known As:
Quality Inn And Suites Worcester
Quality Inn & Suites Worcester Hotel Worcester
Quality Inn Worcester
Quality Inn Hotel Worcester
Worcester Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites Worcester staff and other travellers.
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London, United Kingdom
11 months ago
over a year ago
Nashua, United States

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Questions? Get answers from Quality Inn & Suites Worcester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get down to breakfast early for the fresh made pancakes!”
 of 5 bubbles MariosDaddy, 17 Nov 2016 | Read review
“Don't get the room next to the laundry room - very noisy.”
 of 5 bubbles davidgE9464MJ, 21 Jul 2016 | Read review
“If you are a smoker, ask for a room near an exit. If you have kids ask for a room at that end.”
 of 5 bubbles tbvb0709, 18 Jun 2016 | Read review
“bypass this motel....NOT Choise Hotel quality standards.”
 of 5 bubbles Tootsofdaytona, 21 May 2016 | Read review
“All rooms seemed the same.”
 of 5 bubbles 580RichardB580, 17 May 2016 | Read review
5 of 5