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Courtyard Worcester

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Courtyard Worcester
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207 Reviews from our TripAdvisor Community

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Showing 204: English reviews
Washington DC, District of Columbia
Reviewed 1 week ago via mobile

The staff of the Worcester Courtyard was fantastic. They prepared for handled a major snowstorm with skill and execution. They did a magnificent job of keeping the sidewalks and driveway areas cleared, and even sent their staff out to clean the snow out from in between the cars. They made dinner available in the lobby. All in all - a...

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Helpful?
Thank Hattrick56
Tijuana, Mexico
Reviewed 15 January 2017

Standard Marriott, good for Business stay, friendly staff. location is good. Courtyards across the USA are pretty similar so you know what to expect when you get to one of them. If you use the mobile check in you can save some time

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Helpful?
Thank Richomc
ColwenHotels-MGMT, General Manager at Courtyard Worcester, responded to this review

Richomc, Thank you for choosing to stay with us during your recent time in Worcester. We are glad you enjoyed our location and the friendly service provided by our hardworking staff. We hope you will choose to stay with us again in the future. -Lisa Paglier, General Manager

Charlotte, North Carolina
Reviewed 10 January 2017

Great hotel, great location, very nice staff--the staff was so helpful and friendly. They recommended restaurants, printed out directions. The bartender Victoria was especially nice, as she knew our family was having a hard time. She brought us all water as we huddled together on the couches.

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1Thank Sue2218
WOLFVILLE
Reviewed 8 January 2017

A friendly greeting and competent assistance checking in, helpful advice on dining and a nice late check out were pleasant highlights of a pleasant stay. The room was very comfortable and the bed was too, providing a good nights sleep.

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Helpful?
Thank SnowDude
Norwich, Connecticut
Reviewed 8 January 2017 via mobile

The employees are friendly and try to be helpful, but the hotel just was awful. The bed was very hard, the HVAC system couldn't keep the room at a steady temperature, and despite it being winter and very cold there was only a thin blanket in the bed. It was the worst night sleep I've had in a hotel in...

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Helpful?
Thank Roz B
ColwenHotels-MGMT, General Manager at Courtyard Worcester, responded to this review

Roz B., Thank you for choosing us to host your stay during your time in Worcester. We are appreciative of you kinds words about our hard-working staff. We are very sorry for the shortcomings you experienced and hope for an opportunity to provide you with a much improved experience in the future. -Lisa Paglier, General Manager

Westbrook, ME
Reviewed 15 December 2016 via mobile

As a frequent traveler, I stay at many hotel chains and the Marriott brands are usually my favorites. As this was my first time at this particular hotel, I was exceptionally pleased at the friendly staff, modern styling, holiday cheer, and excellent amenities. I love the Bistro bar/eatery concept - everything seems to suit just perfectly. Jackie at the front...

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Helpful?
Thank Phil S
Atlanta, Georgia
Reviewed 9 December 2016

This is a great hotel in the area. Stands up to the standard set for the Courtyard brand. The customer service is impeccable and the staff is extremely attentive. They are always willing to meet any extra accommodations.

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Helpful?
Thank chadwick110734
Miami, Florida
Reviewed 2 December 2016

Over many years we've stayed at various Marriott related hotels in both the USA and abroad, but this hotel had the most friendly and helpful staff that we have ever come across - they were outstanding, all of them !

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Helpful?
Thank Paul K
Holden, Massachusetts
Reviewed 12 November 2016

Efficient, friendly check in. Clean, comfortable room. Excellent location. Easy to access appointments and get about he city. Parking is on site and free. Found a lower price on the internet so the value was increased Lobby offered snacks along with free cider, cookies, and fruit. Bar area was stylish and quiet. Did not take advantage of restaurant so no...

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Helpful?
Thank kate807
Vienna, Virginia
Reviewed 23 October 2016

I travel a lot for work and I have never received better customer service than at the Courtyard Worcester. Jackie was incredibly helpful from the moment I stepped foot in the hotel, and even after I left, when I needed a copy of the receipt emailed to me.

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Helpful?
Thank BIztravelerworld

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy fresh, contemporary, newly renovated accommodations, supreme amenities and warm, friendly service when traveling to Worcester, Massachusetts at the Courtyard Worcester hotel. Conveniently located in the heart of Worcester - moments from the DCU Center, Worcester Art Museum and Mechanics Hall, and less than 5 miles from Worcester Regional Airport - our well styled hotel is equally suited for business trips, family vacations and weekend getaways. ... more   less 

Additional Information about Courtyard Worcester

Address: 72 Grove St, Worcester, MA 01605-2628
Region: United States > Massachusetts > Worcester
Price Range: $199 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Worcester 3*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Priceline and Travelocity so you can book your Courtyard Worcester reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Worcester Hotel Worcester
Worcester Courtyard
Worcester Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Worcester staff and other travellers.
4 questions
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San Diego, California
over a year ago
over a year ago

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Questions? Get answers from Courtyard Worcester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Odd rooms face the Hampton Court.”
 of 5 bubbles SnowDude, 7 Jan 2017 | Read review
“Request a room with sofa for a little extra space.”
 of 5 bubbles chadwick110734, 9 Dec 2016 | Read review
“Call ahead, staff is generally responsive.”
 of 5 bubbles PhineasWannabe, 16 Oct 2016 | Read review
“Request a room with a balcony”
 of 5 bubbles christophermA392SC, 4 Oct 2016 | Read review
“all are good”
 of 5 bubbles mskrisanda, 10 Sep 2016 | Read review
5 of 5