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Courtyard Worcester

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Courtyard Worcester
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199 Reviews from our TripAdvisor Community

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Showing 197: English reviews
Miami, Florida
Reviewed 6 days ago NEW

Over many years we've stayed at various Marriott related hotels in both the USA and abroad, but this hotel had the most friendly and helpful staff that we have ever come across - they were outstanding, all of them !

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Helpful?
Thank Paul K
Holden, Massachusetts
Reviewed 3 weeks ago

Efficient, friendly check in. Clean, comfortable room. Excellent location. Easy to access appointments and get about he city. Parking is on site and free. Found a lower price on the internet so the value was increased Lobby offered snacks along with free cider, cookies, and fruit. Bar area was stylish and quiet. Did not take advantage of restaurant so no...

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Helpful?
Thank kate807
Vienna, Virginia
Reviewed 23 October 2016

I travel a lot for work and I have never received better customer service than at the Courtyard Worcester. Jackie was incredibly helpful from the moment I stepped foot in the hotel, and even after I left, when I needed a copy of the receipt emailed to me.

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Helpful?
Thank BIztravelerworld
Windham, New Hampshire
Reviewed 17 October 2016

I've stayed here 3-4 times in conjunction with my MBA classes at WPI. It is convenient to the Foisie School of Business, and 290/190/ rt 9, but not walking distance to any restaurants. The rooms are comfortable and the onsite dining options are typical for a Courtyard. The highlight of this hotel is the staff. If you are looking for...

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Helpful?
Thank PhineasWannabe
Atlanta, Georgia
Reviewed 4 October 2016

I travel to Worcester weekly for work with UMASS and the Courtyard is my preferred hotel to stay at. The staff is always friendly and very helpful. They go above and beyond to make sure that accommodations are prepared before my arrival and always give excellent customer service. From the front desk staff to the restaurant staff I have not...

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Thank Christopher M
Zurich, Switzerland
Reviewed 2 October 2016

Basic corporate hotel with no special qualities but nonetheless comfortable. Walls were thin. I was jet lagged visiting from Europe, and a complaint was made about my TV volume at 5am. This was a first from me! Recommend to go around the corner to Lucky's Cafe for breakfast and avoid the small and overpriced and limited breakfast buffet in the...

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Helpful?
Thank stephenjason
ColwenHotels-MGMT, General Manager at Courtyard Worcester, responded to this review

Stephenjason, Thank you for choosing to stay with us during your time in Worcester. We are glad you had a comfortable stay and were able to enjoy one of the close local eateries. -Lisa Paglier, General Manager

Reviewed 1 October 2016

I stayed at the Courtyard Worcester from 9-15 until 9-18 and had a wonderful experience. Leah, who checked me in, was top notch, friendly, professional and caring. The entire staff from front desk, housekeepers and servers were very accommodating, friendly and helpful. I enjoyed appetizers and the breakfast buffet every morning. My room was clean, comfy and a good size....

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Helpful?
Thank carmenpell
Clearwater, Florida
Reviewed 30 September 2016 via mobile

I have stayed many times at this Courtyard for business purposes. The service has been excellent every time. The front desk folks are pleasant and responsive. Twice I had specific issues that I needed help with. Both times, Jackie, at the font desk went above and beyond to address my concerns successfully. The atmosphere is friendly and welcoming in the...

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Thank Marita L
Reviewed 19 September 2016 via mobile

The lobby is welcoming and so is the staff. Very professional and efficient. I will be traveling to the area frequently the next several years so am hoping to find a regular place. Have to think about this one. The room construction is very cheap... The floors and walls are thin , not the typical courtyard I'm used to. Felt...

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Helpful?
Thank Paul S
ColwenHotels-MGMT, General Manager at Courtyard Worcester, responded to this review

Paul, Thank you for staying with us during your recent time in Worcester. I am very sorry that you did not sleep well during your stay with us; noise from surrounding rooms can be a challenge for any hotel. Providing a restful night is a hallmark of our business and my apologies that this was not your experience. I do...

Washington DC, District of Columbia
Reviewed 10 September 2016

I've been staying at the Courtyard Worcester for a few years now. While it's always been a nice property, it seems to be better each time I stay. Service was superb and efficient. Love the complimentary coffee at the bar - wish all the Courtyards would have this! The lounge area is huge with lots of comfortable seating - nice...

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Helpful?
Thank mskrisanda

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy fresh, contemporary, newly renovated accommodations, supreme amenities and warm, friendly service when traveling to Worcester, Massachusetts at the Courtyard Worcester hotel. Conveniently located in the heart of Worcester - moments from the DCU Center, Worcester Art Museum and Mechanics Hall, and less than 5 miles from Worcester Regional Airport - our well styled hotel is equally suited for business trips, family vacations and weekend getaways. ... more   less 

Additional Information about Courtyard Worcester

Address: 72 Grove St, Worcester, MA 01605-2628
Region: United States > Massachusetts > Worcester
Price Range: $209 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Worcester 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Courtyard By Marriott Worcester Hotel Worcester
Worcester Courtyard
Worcester Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Worcester staff and other travellers.
4 questions
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San Diego, California
over a year ago
over a year ago

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Questions? Get answers from Courtyard Worcester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Call ahead, staff is generally responsive.”
 of 5 bubbles PhineasWannabe, 16 Oct 2016 | Read review
“Request a room with a balcony”
 of 5 bubbles christophermA392SC, 4 Oct 2016 | Read review
“all are good”
 of 5 bubbles mskrisanda, 10 Sep 2016 | Read review
“first floor has high ceilings.”
 of 5 bubbles dianep80, 1 Jul 2016 | Read review
“The upper floors with the King and sofa beds have a balcony”
 of 5 bubbles vero672016, 30 Jun 2016 | Read review
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