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Holiday Inn Express Hotel & Suites Bay City

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Holiday Inn Express Hotel & Suites Bay City
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133 Reviews from our TripAdvisor Community

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Showing 132: English reviews
Reviewed 3 weeks ago via mobile

I spent one night at Bay City's Holiday Inn Express. My check-in experience was very good. The clerk on duty was very pleasant and offered me a room upgrade without my asking. The breakfast area is large and very clean. My only concern was the mattress. Way too soft for my taste. All in all a positive overnight stay.

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Helpful?
Thank Cyclonegup
Dawn C, Front Office Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Dear Valued Guest, Thank you so much for your fantastic review. I'm very happy to hear your stay was a positive experience and you enjoyed your upgrade. Our staff appreciates your feedback and we look forward to you visiting us again soon. Best Regards, Tammi C. Assistant General Manager

Lehigh Acres, Florida
Reviewed 2 November 2016

The staff was extremely helpful. The room was clean and the bed was comfortable. Liked that there were several restaurants close by. They had a nice selection of breakfast food to choose from in the morning.

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Helpful?
Thank 850deannac
Dawn C, Front Office Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Dear 850deannac, Thank you so much for your great review. I was glad to hear you enjoyed our breakfast and were able to take advantage of the dining options near the hotel. We look forward to your next visit with us. Sincerely, Tammi C. Front Desk Supervisor

Findlay, Ohio, United States
Reviewed 22 October 2016 via mobile

We stayed here a week ago and enjoyed it well enough. There were restaurants around the hotel, our room was clean, they had a crib for our baby, and our older son enjoyed the pool as well. It also seemed to be nice and quiet, we couldn't here any noise from any of the other rooms.

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Helpful?
Thank Megan A
Dawn C, Front Office Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Dear Megan, Thank you so much for taking the time to write a review, we appreciate all of your positive feedback. I was very happy to hear your son enjoyed our pool. We look forward to seeing you again soon. Sincerely, Tammi C. Front Desk Supervisor

Florida
Reviewed 7 October 2016

Just wondering why H.I. X seems to always ask $20 or so more per nights than their equal competition. The place was nice but the workers left really early and there was a lot of hall noise. Wish hotels would put all workers on ground level. The room was nice and bed comfortable. But why not an extra comfort chair...

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Helpful?
Thank Annatha
Dawn C, Front Office Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Dear Annatha, Thank you for taking the time to write a review. Please let me apologize for the noise issue you experienced during your stay. We will definitely take your suggestions into consideration. We appreciate your positive feedback and hope you visit us again soon. Best Regards, Tammi C. Front Desk Supervisor

Sarnia, Canada
Reviewed 12 September 2016

We stayed for an anniversary weekend. Nice hotel. Comfortable beds, large rooms. We stayed in the executive suite it was well equipped. Lots of room. Separate area for sitting with its own tv. More channels than I had expected. Breakfast was ok. The only complaint was that it was far away from down town. However there was a Grocery store...

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Helpful?
Thank Pam D
Dawn C, Front Office Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Dear Pam D, Thank you so much for your great review! I was very happy to hear that you enjoyed your stay in our executive suite and hope you had a wonderful anniversary. Hope to see you again the next time you visit our area. Best Regards, Tammi C. Front Desk Supervisor

West, Texas, United States
Reviewed 8 September 2016

We had an unexpected stay in Bay City and found the Holiday Inn Express. It was exactly what we needed- a clean, quite place, to sleep, refresh, and be on our way early the next the morning. Check in was super quick with a friendly and efficent front desk manager. I would recommend this hotel. please note: we did not...

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Helpful?
Thank MtCowpony
Dawn C, Front Office Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Dear Mt Cowpony, Thank you so much for that terrific review! Your positive feedback is very appreciated. We hope when you are back in our area you will be able to stay for breakfast. Best Regards, Tammi C.

Louisville, Kentucky
Reviewed 8 September 2016 via mobile

Stayed here a couple of nights while house hunting in the area. Really nice hotel! The room was spacious and very clean. The front desk staff was always friendly and welcomed us back each time we'd walk in from the day. Breakfast was delicious and offered a good variety. Only issue I had was that I wished the coffee was...

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Helpful?
Thank ESKK4
Dawn C, Front Office Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Dear Valued Guest, We were so happy to have you stay with us during your house hunting. Thank you so much for all of your kind words regarding our staff, it was very appreciated. We were happy to hear you enjoyed our breakfast and we will be looking into the coffee issue. Hope to see you again soon. Sincerely, Tammi...

Richmond, Virginia
Reviewed 14 August 2016 via mobile

Stayed overnight and got the last room, the Executive Suite. This room was a joke for the money. Large, but sparsely furnished, old, with a spa tub in the room with the bed. Furniture was old and the suite was just not worth the money. Needs a facelift.

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Helpful?
Thank Colleen H
Dawn C, Front Office Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Dear Colleen, Thank you so much for taking the time to write a review. I apologize for the condition of your room not meeting your standards, we want all of our guests to have the best experience possible during their stay and your feedback is very valuable to us so that we may make any necessary improvements. Sincerely, Tammi C....

Ohio
Reviewed 30 July 2016

King room with Jacuzzi for two night visit to Saginaw Bay. My husband has back problems so we thought the jacuzzi might ease his back muscles after the long drive from Ohio. Clean, large room with nice bedding. Our room was right next to the lobby, so we heard some people noise, but not bad. Typical Holiday Inn breakfast with...

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Helpful?
Thank Ayrshirefarmer
Dawn C, Front Office Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Dear Ayrishirefarmer, Thank you so much for taking the time to write a review. We appreciate all of your feedback. I'm glad you were able to enjoy our jacuzzi suite and hope it helped your husbands back. We would also like to thank you for being an IHG rewards member and were happy to hear the express check in process...

Reviewed 23 July 2016

It's a Holiday Inn Express, so you know what to expect. The check-in was a little slow because the person before me had a LOT of questions about the area. But the desk staff were patient and helped her get everything settled. We stayed here one night, and the bed was comfortable and breakfast was plentiful.

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Helpful?
Thank David G
Dawn C, Front Office Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Dear David G, Thank you for your wonderful review and your patience at check in. I'm very happy to hear you enjoyed our breakfast and our comfortable beds. Thank you for choosing the Bay City MI Holiday Inn Express for your stay, we hope to see you again soon. Best Regards, Tammi C. Front Desk Supervisor

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay Smart at Holiday Inn Express Hotel & Suites Bay City-East near the heart of historic downtown Bay City, Michigan. Whether traveling on business or pleasure our Bay City hotel in the tri-city area of Midland, Bay City or Saginaw, is conveniently located one-half mile from I-75 & US-10. This Bay City hotel provides convenient access to MBS Airport, Frankenmuth area corporations such as Accenture, Dow Chemical, Fabiano Bros. and exciting leisure attractions. Bay Antique Center, Michigan s largest Antique District, is just minutes from our Bay City hotel & encompasses several eateries and pubs. If you are looking for more contemporary shopping, Bay City Mall boasts many of your favorite stores such as Younkers, Target & JCPenney. Prefer the arts? Bay City offers Studio 23 Art Center, State Theatre, Bay County Historical Museum and Delta College Planetarium. Our Bay City hotel offers beautiful guest rooms, suites & executive whirlpool rooms with all of the comforts of home from pillow top mattresses to our 32 HDTV & complimentary HSIA. Enjoy exercising in our fitness center followed by a refreshing swim in our indoor pool. Complete your stay by enjoying your complimentary breakfast bar featuring eggs or omelets, fresh fruit & yogurts & our world famous cinnamon rolls. The Holiday Inn Express & Suites is looking forward to your arrival on your next visit to Bay City. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Bay City

Address: 3959 Traxler Ct, Bay City, MI 48706-9283
Region: United States > Michigan > Bay City
Price Range: $128 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Bay City 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Bay City
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Bay City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“walking distance to restaurants”
 of 5 bubbles Annatha, 6 Oct 2016 | Read review
“Room tip - get a room on the third floor - otherwise you hear everyone walking above you.”
 of 5 bubbles aregier, 10 Mar 2016 | Read review
“Top floor end of hall was nice and quiet.”
 of 5 bubbles X9835BTlisas, 14 Nov 2015 | Read review
“This Holiday Inn is pricey compared to its competition in the area”
 of 5 bubbles McBible, 23 Sep 2015 | Read review
“there are no bad rooms”
 of 5 bubbles 918charlesl, 16 Sep 2015 | Read review
5 of 5
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