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Holiday Inn Express Benton Harbor

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Traveller (8)
Room & Suite (30)
Dining (8)
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Overview
  • Excellent52%
  • Very good25%
  • Average14%
  • Poor5%
  • Terrible4%
Travellers talk about
“cinnamon rolls”(10 reviews)
“front desk”(40 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
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Offers from Holiday Inn Express Benton Harbor
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (273)
There are newer reviews for Holiday Inn Express Benton Harbor
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Traveller rating
135
70
38
14
13
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135
70
38
14
13
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All reviewscinnamon rollsfront deskthe breakfast arearoom was cleana great place to staystaff was friendlythe general managercontinental breakfastthird floorwould stay here againfamily vacationupon checkeasy accessbentonvictorycharlotteinterstate
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11 - 15 of 270 reviews
Reviewed 4 September 2017

We arrived at 12:30 pm knowing check in was at 3 but hoping to get a room sooner. We were part of a block of guests for a wedding the hotel knew our bus to the venue left at 3:20. They said come back after...More

1  Thank Magiccat99
Response from IHGService, Guest Relations Manager at Holiday Inn Express Benton HarborResponded 19 September 2017

Hi Magiccat99, Thanks for your recent overnight and for taking the time to leave feedback. I'm sorry to hear that you were let down by the overall service level rendered by staff especially with regards to following up on your room's availability. It's also saddening...More

Reviewed 14 August 2017 via mobile

We stayed for 2 nights while visiting the local wineries. The location was great for what we did. The room was nice and clean. It was quiet at night. The morning breakfast was pretty good with a variety of choices. Would stay here again.More

Thank bmarief30
Response from Kyle R, General Manager at Holiday Inn Express Benton HarborResponded 14 August 2017

bmarief30, Thanks for the 5 star review, So glad you were able to take our local vine and visit some of the great quality's our area has to offer. Ill let the houskeeping and breakfast staff know about the kind words you spoke. Have a...More

Reviewed 25 June 2017

Best feature about this hotel is I was towing my boat and they have a huge parking lot. Beds were normal, rooms were clean. Should have skipped the breakfast and went to a restaurant. Best feature was the cinnamon rolls.More

Thank drrot
Response from Kyle R, General Manager at Holiday Inn Express Benton HarborResponded 8 July 2017

drrot, Thank you for the review, we do have one of the best parking lots in the area. Thanks for noticing our cinnamon rolls they are our flagship feature brand wide and Holiday Inn Express & Suites are the only hotel company they are manufactured...More

Reviewed 14 June 2017

The staff went over and beyond to make our group's stay very nice. Everyone was kind and helpful. The manager surprised us with a number of extra "special" touches that we we not expecting. It was very much appreciated.

Review collected in partnership with this hotel
Thank katarat1
Response from Kyle R, General Manager at Holiday Inn Express Benton HarborResponded 15 June 2017

katarat1, Thank you for the outstanding review and feedback we loved having your group, we know you have a lot of accommodation options in the Benton Harbor area thank you for choosing the Holiday Inn Express! Kyle J. Reilly General Manager

Reviewed 19 May 2017 via mobile

Unfortunately, this hotel sits about 50 feet from I-94 and is poorly sound proofed. I am a fairly light sleeper and had at best a poor night's rest. That fact aside, the property was fairly well kept and of good quality. Charlotte at the front...More

Thank AlumniGuy
Response from Kyle R, General Manager at Holiday Inn Express Benton HarborResponded 20 May 2017

Dear AlumniGuy, I wanted to personally Thank you for the great comments and feedback. We use this to better our guest experience. We will work with breakfast to ensure even during the busiest of times that we have plan to keep well stocked and presented....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$99 - US$275 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$99 - US$275 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (8)
Room & Suite (30)
Dining (8)
Pool & Beach (7)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Lnze04
5 May 2017|
AnswerShow all 3 answers
Response from Kyle R | Property representative |
We have a presidential suites that might fit your need's it has two rooms with an arched doorway, it includes 3 beds: Two double beds in one room, and a king bed in the other. it also has two bathrooms. Please feel free... More
0
Votes
Debi P
1 July 2016|
AnswerShow all 3 answers
Response from Heidi F | Property representative |
Our Jacuzzi suite offers a king bed, 2 TV's a wet bar, microwave and refrigerator, and a Keurig coffee maker. We also have a stand up shower in the bathroom as well as the 2 person Jacuzzi tub with jets. There is also a... More
1
Vote
hays2002
27 June 2016|
Answer
Response from abenameur | Property representative |
Good Morning and thank you for your interest in staying at our hotel during your next trip to the area. Some rooms have a sofa beds, they're the King Leisure suites. We're looking forward having you. Warm Regards, Andy
0
Votes
Room Tips
"a room in the rear may be more quiet."
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"Ask Victory!"
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"Ask for a room on the back side of the hotel away from the interstate."
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"My room was on the first floor away from pool and gym"
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