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Holiday Inn Express Benton Harbor

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Holiday Inn Express Benton Harbor
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247 Reviews from our TripAdvisor Community

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Showing 245: English reviews
Burlington
Reviewed 26 July 2016

Very clean hotel. Friendly staff. Close to St Joseph and great beaches. Breakfast was the usual hotel breakfast, but had a variety to choose from. Beds were comfortable and didn't notice a lot of outside noise. Would stay there again.

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Helpful?
Thank carpetlady1
Kyle R, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Thank you for your positive feedback. We are so glad to hear that you found our rooms to be clean and quiet and our staff to be friendly. It is also great you enjoyed our complimentary breakfast buffet. We are looking forward to seeing you again!

Reviewed 25 July 2016 via mobile

The staff was amazing and very accommodating to our small requests. The was clean and comfortable. The kiddos enjoyed the pool. We also appreciated the breakfast- very nice selection. Silver Beach was just about a ten minute drive so we visited it a few times during our stay. Hope to return to this location in the future.

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Thank limama2510
Kyle R, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Thank you for your positive review. We are happy that you enjoyed our optimal location and found our staff to be friendly and helpful. It is great that you also felt comfortable in our clean rooms. We pride ourselves on the guest experience and will share with the staff how great yours was. We are looking forward to seeing you...

Charlotte, North Carolina
Reviewed 25 July 2016

We have traveled to southwest MI many times to visit family and I must say that I am disappointed that I have only just recently found this hotel! Friendly and attentive staff, pet friendly, CLEAN rooms, and comfortable beds. I highly recommend this hotel!

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Thank kimsA4533XY
Kyle R, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Thank you for your positive review. We are so glad to hear that you found our rooms to be comfortable and our staff to be helpful. We will pass your compliments along to the front desk. We are looking forward to your next visit! Kyle J. Reilly General Manager

Indianapolis, Indiana
Reviewed 24 July 2016

Very noisy, walls thin. Could hear people in hall, adjacent, and above. Towels and linens not changed one day after being gone 7 hours. Definitely not worth $200 a night. Would never stay there again.

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Thank jssrussell
Kyle R, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Thank you for taking the time to share your experience with us from your recent stay at the Holiday Inn Express & Suites - Benton Harbor. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the Noise in...

Southgate, Michigan
Reviewed 24 July 2016

First Off, I would like to Thank Holiday Express for offering a Military Discount, but You will have to show proper identification for this. Room was Great & the Staff was Great also. Room had a flat screen TV, Refrigerator, & Microwave Oven. Beds were good enough to get a good night's sleep. There are a lot of extras like...

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Thank David G
Kyle R, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Thank you for your positive review. We are thrilled to hear that you enjoyed our clean and comfortable rooms and helpful and friendly staff. It is also great that you had time to sit down with our complimentary breakfast. We look forward to seeing you again! Kyle J. Reilly General Manager

Fishers, Indiana
Reviewed 16 July 2016

Make sure you request a room on the opposite side of the building that faces the interstate. You can hear the semis down shifting all night long. Not a good nights sleep. Room was clean. Staff courteous. Not as spiffy and sharp/clean as some Holiday Inn Expresses we have stayed at in the past. The placement of the bathroom door-...

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1Thank Cathy G
Kyle R, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Thank you for taking the time to share you feedback. As you can see from the rest of our comments we take great pride in providing a great customer service experience for our guests. I apologize you did not have a great experience during your stay. We take your comments very seriously and would love to speak with you further...

West Chicago, Illinois
Reviewed 13 July 2016

if your looking to just sleep and then leave in the morning, this Hotel is for that. it's located in like an industrial area and right next to I-94 not very good view and noisy from the Highway. it's about 15min drive to Silver Beach.... try to take I-94 to 63 to get to Silver beach beacuse the other route...

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Thank Josecarriedo
IHGService, Guest Relations Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Josecarriedo, Thank you for staying with us and for leaving a review. I sincerely apologize for any inconvenience the noise challenges may have caused you. I have noted your comments and have forwarded them to our hotel management for the identified issues to be addressed accordingly. We hope we have a chance to host you again in the future....

Reviewed 13 July 2016 via mobile

I just don't score a zero because I can't. Imagine having to look for an hotel at 1 AM in the morning, even with a "Guaranteed Reservation", because the hotel manager decided to sell our nights to another people passing by; we didn't even receive nothing so much as an apology. We have to travel to this city a lot,...

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1Thank Auro T
IHGService, Guest Relations Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Auro T, Thank you for taking the time to write a review of our hotel. It is truly regrettable that you did not fully enjoy your recent stay. Allow us to apologize for any inconvenience you may have experienced with some of our amenities and services. I would like to have the opportunity to make it up to you...

Marengo, Illinois
Reviewed 12 July 2016

Good however took a while to get our room turned over we stayed for 3 nights and only got it cleaned once. Asked several times to get it vacuumed & garbage taken out. I asked for a crib when I made the reservation however there were none available @ check in. Takes a while to get towels in pool area...

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1Thank 776cheryle
Antioch, Illinois
Reviewed 11 July 2016

We visited family in Coloma, Michigan and needed a pet friendly hotel. This hotel was conveniently located near restaurants, stores, and a theater. It was extremely clean, and the staff was very friendly. Best of all, my dogs loved it! We will be back next year!

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Thank Law8181
Heidi F, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Thank you for your valuable feedback. I am pleased that we were able to accommodate you and your furry little friends. I'm happy that you were able to enjoy the area amenities. We look forward to you staying with us again in the near future. Have a wonderful week!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Stay Smart at the Holiday Inn Express Hotel & Suites of Benton Harbor/St. Joseph. We are conveniently located one block south of I-94 at exit 29, a short drive to any destination in Benton Harbor and St. Joseph. Do you enjoy the water? We are located only 5 miles from Lake Michigan and Silver Beach and Warren Dunes.Our corporate travelers appreciate our high-speed Internet, business center and fitness room, while our families enjoy the crystal-clear indoor pool and spa. All our guests enjoy the convenience of our Express Start Breakfast , 'Still Free, Now Hot', with our signature cinnamon rolls, mouth watering buttermilk biscuits, country sausage gravy and so much more.The Holiday Inn Express Hotel & Suites of Benton Harbor/St. Joseph, with its convenient meeting room for 40 and outstanding service, is the perfect place for your small corporate meetings.Businesses near hotel: Whirlpool, AEP, Menasha, VAI, Leco,D.C Cook Nuclear Plant, Crossroads and Lakeland Regional Medical CenterAttractions near hotel: New Buffalo's newest attraction, The Four Winds Casino Resort, The Mendel Center, Lake Michigan College, Orchard's Mall, Treemendous Fruit Farms, Jolly Orchards, Berrien County Youth Fairgrounds, The Livery, Andrews University and Western Michigan University. Stay Smart at the Holiday Inn Express Hotel & Suites of Benton Harbor / St. Joseph. ... more   less 

Additional Information about Holiday Inn Express Benton Harbor

Address: 2276 Pipestone Rd, Benton Harbor, MI 49022
Region: United States > Michigan > Berrien County > Benton Harbor
Price Range: $123 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Benton Harbor 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Holiday Inn Express Benton Harbor Hotel Benton Harbor
Holiday Inn Benton Harbor
Benton Harbor Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Benton Harbor staff and other travellers.
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Questions? Get answers from Holiday Inn Express Benton Harbor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Select another hotel”
 of 5 bubbles Dogwalks, 15 Feb 2017 | Read review
“Different hotel”
 of 5 bubbles Arlenelovesit, 31 Dec 2016 | Read review
“Choose a room not adjacent to the elevator.”
 of 5 bubbles bilqis27, 26 Dec 2016 | Read review
“Not sure what you mean by Title your review or Room tip. You need for information on your survey. I have no desire to respond to those two boxes without a better explanation as to what you are seeking in the way of information.”
 of 5 bubbles larryr789, 27 Sep 2016 | Read review
“Make sure you request a room opposite the interstate. ”
 of 5 bubbles cathygM9778LB, 15 Jul 2016 | Read review
5 of 5