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Holiday Inn Express Benton Harbor

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Holiday Inn Express Benton Harbor
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240 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Benton Harbor
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Showing 238: English reviews
Tinley Park, Illinois
Reviewed 29 June 2016

This hotel was nice from the moment we walked through the door. The girl working the front desk that day couldn't have been nicer. Fast check in too. Everything here has been updated. Our room was spacious, clean, updated and more than we expected with fridge, microwave and keurig coffee pot. The complimentary breakfast was actually delicious too. Next trip...

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Helpful?
Thank Angel L
Heidi F, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Thank you for your valuable feedback. It was a pleasure to have had you stay with us. I am happy that we were able to accommodate you and and exceed your expectations. We look forward to you staying with us again in the near future. Have a wonderful day!

SHOALS
Reviewed 28 June 2016

Fire alarm went off at 4:15am, supposedly set off by the kitchen staff. We weren't offered an apology or reduced price. We checked out along with several others. It scared my 7 year old son so bad he cried & it hurt his ears.

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Helpful?
Thank Alisha T
Heidi F, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Thank you for providing your feedback. I do apologize for the inconvenience of the fire alarm going off. We start our breakfast early so that our early risers and business guests can have breakfast before they leave for the day. We can not predict when a fire alarm may go off as it is just doing its job to protect...

Waynesburg, Kentucky
Reviewed 10 June 2016 via mobile

Comfortable , clean , good location, great food on breakfast bar . Lady that is over the food was nice and very helpful. Felt safe and secure staying here . Would recommend. Stayed two nights . Close to restaurants, activities Artsy area St Joseph near by with many restaurants .

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Helpful?
Thank glenda w
Heidi F, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Thank you for taking the time to provide valuable feedback. I am pleased that you had a wonderful stay, and were able to enjoy a hot Continental breakfast with staff that were pleasant and helpful. We do have much to offer in this area and I am happy that the weather played a factor in you being able to get...

Wentzville, Missouri
Reviewed 18 May 2016

This was probably the best hotel on our trip to Holland, MI. Fresh baked cookies in the lobby, amazing breakfast in the morning, a ton of options in the workout room, and many other things. I think the icing on the cake was the staff being so great and helping my family out around the town. If we come back...

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Helpful?
Thank Erin W
Heidi F, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Thank you for taking the time to provide your valuable feedback. It was a pleasure to have had you stay with us, and to know that you enjoyed your stay, had a healthy meal and had time to enjoy our fitness center. I am happy that my staff was able to assist you with maps around town and you were...

Indianapolis, Indiana
Reviewed 16 May 2016 via mobile

We went to the Holland Tulip Festival and this area was about half way back and the cost was reasonable so I booked a room. We stayed in a non-smoking king bed room, which we noted had a stale cigar smell when we first walked in. The smell wasn't noticeable after a few minutes. Check in was quick and easy,...

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Helpful?
Thank Jodi P
Heidi F, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Thank you for taking the time to provide your valuable feedback. I am pleased that you were able to relax and enjoy the amenities in the room as well as the breakfast we provide in the mornings. I do apologize about the keys not working correctly and I will alert my staff to ask guests if they need assistance on...

Cleves
Reviewed 16 May 2016

We did not have reservations. Thursday evening went into the lobby. They were busy with other guests. We were wanting to see a room before staying. We decided to go to another Hotel and see what they had to offer. We went out to our car and I was checking the address of another hotel, when this guy comes out...

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Helpful?
Thank Pearl C
Heidi F, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Thank you for thanking the time to provide your valuable feedback! It was a pleasure to have had you stay with us. I am pleased that the manager was able to reach out to you and assist you with showing you some of our rooms we had available that evening and able to accommodate you. It is always a pleasure...

Indianapolis, Indiana
Reviewed 15 May 2016

The staff was very friendly, the rate is affordable ,and the breakfast is awesome! My kids enjoy the pool and of course I love the hot tub! That will be my place to stay every time I visit Benton Harbor, unless they're fully booked!

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Thank 31valb
Heidi F, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Thank you for providing your valuable feedback. I am pleased to hear that you and your family enjoyed your stay with us and enjoyed our Hot Continental Breakfast as well as our pool and spa area. It was a pleasure having you stay with us and we look forward to your return visit in the near future were we will...

Cedar Lake, Indiana
Reviewed 9 May 2016

We booked at this Holiday Inn because we couldn't get into the nicer one in St. Joseph. We booked early for our yearly trip for the Tulip fest in Holland, MI. When it came closer we decided to go a day early. We booked by phone to Holiday INN a day early for our weekend stay. We asked if we...

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Helpful?
Thank Alanaaliff
IHGService, Guest Relations Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Alanaaliff, Thank you for taking the time to leave us with your feedback. Allow me to apologize for any inconvenience you may have experienced at check-in and with some aspects of our property. It is in our continued efforts to maintain and improve our amenities and services in order to be consistent in giving the best hotel experience possible....

Reviewed 6 May 2016

After many years of staying at this HI Express we were pleasantly surprised at the change of staff and the wonderful service. We will be back !! The warm chocolate chip cookies in the evening was a great treat. The breakfast always warm and many offerings. The cinnamon rolls mmmm the best, better than the bakery !

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Helpful?
Thank Patricia F
Heidi F, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Thank you for taking the time to provide your valuable feedback. What a delight to have had you say with us again and to surprise you and wow you with yet another wonderful experience! We thank you for your continued loyalty and look forward to you staying with us again in the near future! Have a wonderful day!

Reviewed 20 April 2016

Clean, neat, tidy, and professional.....just what we expect from a Holiday Inn. As always, the breakfast is excellent, as are the rooms and the bed comfort. The king room had a living area which was an added bonus.

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Helpful?
Thank ChristyM63
Heidi F, Front Office Manager at Holiday Inn Express Benton Harbor, responded to this review

Thank you for taking the time to provide your valuable feedback. I am pleased that we were able to meet and exceeded your expectations! It is always a pleasure to hear how wonderful our staff is and how as a whole, our professionalism make a wonderful guest experience. I am happy that you enjoyed your room and the added living...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay Smart at the Holiday Inn Express Hotel & Suites of Benton Harbor/St. Joseph. We are conveniently located one block south of I-94 at exit 29, a short drive to any destination in Benton Harbor and St. Joseph. Do you enjoy the water? We are located only 5 miles from Lake Michigan and Silver Beach and Warren Dunes.Our corporate travelers appreciate our high-speed Internet, business center and fitness room, while our families enjoy the crystal-clear indoor pool and spa. All our guests enjoy the convenience of our Express Start Breakfast , 'Still Free, Now Hot', with our signature cinnamon rolls, mouth watering buttermilk biscuits, country sausage gravy and so much more.The Holiday Inn Express Hotel & Suites of Benton Harbor/St. Joseph, with its convenient meeting room for 40 and outstanding service, is the perfect place for your small corporate meetings.Businesses near hotel: Whirlpool, AEP, Menasha, VAI, Leco,D.C Cook Nuclear Plant, Crossroads and Lakeland Regional Medical CenterAttractions near hotel: New Buffalo's newest attraction, The Four Winds Casino Resort, The Mendel Center, Lake Michigan College, Orchard's Mall, Treemendous Fruit Farms, Jolly Orchards, Berrien County Youth Fairgrounds, The Livery, Andrews University and Western Michigan University. Stay Smart at the Holiday Inn Express Hotel & Suites of Benton Harbor / St. Joseph. ... more   less 

Additional Information about Holiday Inn Express Benton Harbor

Address: 2276 Pipestone Rd, Benton Harbor, MI 49022-2426
Region: United States > Michigan > Berrien County > Benton Harbor
Price Range: $126 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Benton Harbor 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Holiday Inn Express Benton Harbor Hotel Benton Harbor
Holiday Inn Benton Harbor
Benton Harbor Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Benton Harbor staff and other travellers.
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Questions? Get answers from Holiday Inn Express Benton Harbor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure what you mean by Title your review or Room tip. You need for information on your survey. I have no desire to respond to those two boxes without a better explanation as to what you are seeking in the way of information.”
 of 5 bubbles larryr789, 27 Sep 2016 | Read review
“Make sure you request a room opposite the interstate. ”
 of 5 bubbles cathygM9778LB, 15 Jul 2016 | Read review
“We stayed in the king suite. Fantastic ”
 of 5 bubbles 330pearlc, 16 May 2016 | Read review
“Keep in eye on that exit door in the pool room. Someone had it propped open when we were there late at night. Problems with booking.”
 of 5 bubbles Alanaaliff, 9 May 2016 | Read review
“Nice cold fridge, coffee maker, comfortable beds.”
 of 5 bubbles D3091GTdavidb, 11 Apr 2016 | Read review
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