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We had a good stay at this place. Sam is so nice and helpful. I would definitely recommend to stay in Holiday Inn Express Birmingham. Rooms are warm and cozy, all clean and tv works great we watched a movie for 20usd which I think...More
I have no recommendations for improvement. The rooms are clean, the staff is genuine and cares. They WANT to accommodate your needs. The breakfast is great. Birmingham tends to be expensive, however this place has value. Highly recommend. You can walk into downtown Birmingham too!
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Thank Rachel N
Response from Kim A, Front Office Manager at Holiday Inn Express-BirminghamResponded 5 January 2018
Dear Rachel N,
Thank for the wonderful review! We appreciate you taking the time to share your experiences. We are very happy you had a great stay and look forward to having you stay with us again in the future!
Arrived around 1am after a very long and draining day of travel. Samantha the gal who checked me in, nothing short of superb. I have never encountered someone so hospitable. I travel often and must admit this is the first time I've been compelled to...More
The room service of the hotel was ok, the hotel has a very good location and i would like that the hotel offers a diner amenities in the afternoon. Samantha helps us a lot not only with the hotel information but also like a tourist...More
It’s no frills but worth the price. I feel comfortable there. Housekeeping was disappointing this time. Breakfast is good. Location works.
The key cards for the doors disable on a regular basis which is frustrating. Everyone who works there is nice and helpful.
1 Thank Kathy S
Response from Kim A, Front Office Manager at Holiday Inn Express-BirminghamResponded 2 weeks ago
Thank you for taking time to review the hotel. I apologize for the disappointing housekeeping experience and for the demagnetized key cards. I am very glad Daren was there to help with your flat tire.... he is an amazing person and we are so lucky...More