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The Townsend Hotel

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535 Reviews from our TripAdvisor Community

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Showing 531: English reviews
San Diego, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed yesterday NEW

This a very nice boutique style hotel in a great location. The hotel is well maintained with very comfortable rooms. The staff is very friendly and helpful. This is our number one hotel to stay at in this area.

Review collected in partnership with this hotel

Helpful?
Thank Alan T
Birmingham, Alabama
Level Contributor
53 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 days ago NEW via mobile

I stayed at this hotel for a night on business and loved it. The staff was nice and helpful. The rooms were spacious and had wonderful amenities. The lobby restaurant had a good breakfast and is worth consideration for breakfast. The hotel was also wonderfully decorated for the holidays.

Helpful?
Thank Jcaruthers1980
Providence, Rhode Island
2 reviews
Reviewed 5 days ago NEW

The Townsend is the very best of all of the 4 and 5 star hotels in which we have stayed in this country and in Europe. If I had the option to give 6 stars, I would -- especially for sleep quality. The staff is extraordinary. I told my family whom I was visiting in the area, that I was... More 

Review collected in partnership with this hotel

Helpful?
Thank Gourmando11
Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear Gourmando11, Thank you for your kind words regarding your recent stay at The Townsend Hotel! We appreciate you sharing your experiences and look forward to welcoming you back in the near future. Sincerely, Steven Kalczynski Managing Director The Townsend Hotel More 

Lynchburg, Virginia
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 days ago NEW

Visiting family in area for Thanksgiving, this was convenient to shopping and dining! Accommodations were clean and beautiful! Temperature control in room not the best! Had cold air blowing on us for extended periods when trying to warm up room! Staff very friendly and responsive to request for extra pillows, frig and room service! Delicious food both at breakfast and... More 

Review collected in partnership with this hotel

Helpful?
Thank fandm74
Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear fandm74, Thank you for choosing The Townsend Hotel in "walkable" Birmingham, Michigan. We realize you have choices and are pleased you chose to stay with us! Thank you for your kind constructive comments regarding your experiences during your stay. We apologize to you if our staff came across as rude when using photography but due to the protection of... More 

Northville
1 review
Reviewed 5 days ago NEW

Wonderful staff. Room was clean & the bed was very comfortable. Breakfast was delicious @ the Rugby Grille. Would highly recommend this place to family and friends. Valet was very courteous & attentive.

Review collected in partnership with this hotel

Helpful?
Thank sarahja2016
Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear sarahja2016, Thank you for staying at The Townsend Hotel in beautiful "walkable" Birmingham, Michigan. We appreciate so much you sharing your experiences in the hotel, Rugby Grille Restaurant and of course with our employees. We will certainly share with them. We look forward to having you return in the near future. Sincerely, Steven Kalczynski Managing Director The Townsend Hotel More 

West Bloomfield
1 review
Reviewed 5 days ago NEW

Our room and the hotel were lovely, and there were many restaurants and shops within walking distance in the quaint downtown. The staff was very friendly and efficient. Would definitely stay here again!

Review collected in partnership with this hotel

Helpful?
Thank adrianl410
Los Angeles, California
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 days ago NEW via mobile

I am a physician who travels extensively, in other words I am extremely familiar with routine hotel cancellation policies . I made a reservation in October for a Thanksgiving stay. Due to unforeseen circumstances I cancelled that reservation a full 3 weeks prior to my intended stay. The gentleman I spoke with when I canceled was extremely pleasant and assured... More 

Helpful?
Thank maneli m
Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear maneli m, Thank you for your note. Please except our apologies. We did receive your notification to cancel on November 2nd and it was not canceled at that time. Your reservation when you called the 2nd time was canceled and has now been fully refunded. The service you received is certainly not indicative of the service we are known... More 

Battle Creek, Michigan
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 days ago NEW

Impeccable service, Beautiful decor. Mediocre water pressure from shower and the overall room cleanliness could be slightly improved upon. Overall very happy with the Townsend and the entire staff from check in through Valet. Excellently stocked Mini Bar. Quality mattress and pillows.

Helpful?
Thank rokay
Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear rokay, Thank you for choosing to stay with The Townsend Hotel! We appreciate you sharing your experiences regarding our facilities and employees. If you would also like to share directly with me what room you were in, I will certainly investigate the shower as it is not a normal occurrence. My direct email is skalczynski@townsendhotel.com. We look forward to... More 

Canton
1 review
Reviewed 1 week ago

Excellent restaurant. Staff was very helpful. Mix up in room assignment. Room size and decor was a little wanting with respect to cost. Beds, pillows and comforters are very comfortable and allow for a restful sleep. Temperature control is average at best.

Review collected in partnership with this hotel

Helpful?
Thank anonX578WB
Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear anonX578wB, Thank you for staying at The Townsend Hotel on your recent visit to the Birmingham, Michigan area. We appreciate your constructive comments and do apologize for the mix-up in room assignment. If you wold be so kind to contact me at skalczynski@townsendhotel.com, I will make a special arrangement for your next night out and stay with us! Thank... More 

Tyler
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Always a fabulous stay with beautiful, clean and comfortable accommodations. The hotel's location and proximity to great shopping, wonderful dining, and neighboring premier spa/salon services are what keep me coming back...oh, and the staff is always excellent!

Review collected in partnership with this hotel

Helpful?
1 Thank 700veronicat
Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear 700veronicat, Thank you for sharing your experiences on your recent stay at The Townsend Hotel in the Birmingham.Detroit Metro area. We appreciate your kind words and look forward to welcoming you back in the near future. Sincerely, Steven Kalczynski Managing Director The Townsend Hotel More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Townsend Hotel is a gem of European elegance, tucked away amidst the pleasing parks, sophisticated designer shops and nationally acclaimed art galleries of Birmingham.Exquisitely appointed Guest Rooms & Suites welcome you with fine furnishings, luxurious beds & linens, marble bathrooms, & the calm & privacy of a quiet suburban location. Our staff welcomes you with exceptional courtesy, a desire to serve, & genuine hospitality. ... more   less 

Additional Information about The Townsend Hotel

Address: 100 Townsend St., Birmingham, MI 48009
Region: United States > Michigan > Birmingham
Price Range: $480 - $658 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Townsend Hotel 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
Townsend Hotel Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from The Townsend Hotel staff and other travellers.
2 questions
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Phoenix, AZ
Macon, United States
over a year ago

See all questions (2)

Questions? Get answers from The Townsend Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a room on the third floor is you like to exercise - the gym is here”
 of 5 bubbles jbarker72, 26 Oct 2016 | Read review
“room 419 was a suite and i didnt hear any noise.....slept like a baby!”
 of 5 bubbles eoc109, 6 Sep 2016 | Read review
“All rooms are great”
 of 5 bubbles 809ellaw, 29 Aug 2016 | Read review
“Door closing noise will mar any visit.”
 of 5 bubbles rvallen2016, 28 Aug 2016 | Read review
“Overlook the park on Wednesday in the summer to listen to the evening concert”
 of 5 bubbles mrandmrsjohnqpublic, 22 Aug 2016 | Read review
5 of 5
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