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The Townsend Hotel

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543 Reviews from our TripAdvisor Community

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Showing 539: English reviews
Wellesley
Reviewed yesterday NEW

honor the great work by reggie at front door and greg behind the bar. it was the best welcoming experience that i have ever had, and i stay at a lot of hotels. and i headed straight to the bar. and greg was extraordinary. his memory for drink orders, for his customers, his demeanor and professionalism. the best ever.

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Helpful?
Thank lawrenceg820
Chicago, Illinois
Reviewed 2 days ago NEW

I have stayed at The Townsend for nearly 20 years, and have never been disappointed. It is simply the best hotel in Michigan, and to the extent I'm able, it is the only place I will stay when I'm in town. The hotel and rooms are beautiful/elegant, and the service is best of breed.

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Helpful?
Thank Jandrewbarr65
Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear Jandrewbarr65, Thank you for your kind comments regarding you recent stay at The Townsend Hotel in the Birmingham/Detroit Metro area. We appreciate you sharing your experiences with us and for your loyalty over the past 20 years and look forward to welcoming you back for many more! Sincerely. Steven Kalczynski Managing Director The Townsend Hotel

Valley Stream
Reviewed 2 days ago NEW

Birmingaham meetings. The hotel is a fantastic hotel offering all high end amenities from comfort to luxury. The staff was accomadating and very knowledgeable. I can't think of anything that I would have needed that they could not have accomplished.

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Thank 353adame
Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear 353adame, Thank you for choosing to stay at The Townsend Hotel on your recent visit to the Birmingham/Detroit metro area. We appreciate you sharing your positive experiences on our facilities and service and look forward to welcoming you back int he near future. Sincerely, Steven Kalczynski Managing Director The Townsend Hotel

Leawood, Kansas
Reviewed 3 days ago NEW

We stayed here in July 2016 for a long weekend with two children, age 6. The room was excellent, very clean, nice beautiful decor and furnishings. The bathroom was 100% carrera marble. Nice bath fittings, large tub. Exquisite public areas. We never ate in the hotel because there are so many good restaurants nearby. Would definitely stay here again.

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Helpful?
Thank Carrie N
Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear Carrie N, Thank you for staying at The Townsend Hotel on your recent visit to the Birmingham/Metro Detroit area. We appreciate your kind words on our service and facilities and look forward to the opportunity of welcoming you back int he near future. Sincerely, Steven Kalczynski Managing Director The Townsend Hotel

Chicago, Illinois
Reviewed 3 days ago NEW

I had the pleasure of staying at the Townsend over the weekend. The hotel has lovely old world charm with all the modern conveniences. The staff was courteous and friendly from the valet parkers, wait staff, front desk and housekeeping. Room service brought my morning coffee at the time requested. The room with the French doors leading to the bedroom...

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Helpful?
Thank MalibuJune59
Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear MalibuJune59, Thank you for your kind words regarding your recent stay at The Townsend Hotel. We appreciate your kind words and in sharing your positive experiences regarding our facilities and services and look forward to welcoming you back in the near future. Sincerely, Steven Kalczynski Managing Director The Townsend Hotel

Troy
Reviewed 4 days ago NEW

Great staff and experience. Would go back there in a heart beat. Hotel was amazing, dinner was amazing, staff were on a different level of customer service and we couldn't have asked for a better night for my wife's birthday.

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Thank 393donaldh
Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear 393donaldh, Thank you for sharing your experiences from The Townsend Hotel and Rugby Grille Restaurant! We appreciate your kind words on our staff and facility and look forward to welcoming you back soon! Sincerely, Steven Kalczynski Managing Director The Townsend Hotel

Scottsdale
Reviewed 5 days ago NEW

We have been staying at the Townsend for about 13 years when we visit our family in Michigan. The recent room refurbishing project has made the Townsend experience even more enjoyable. Service is E excellent from the front door and continuing throughout the property. Rugby Grill is a dining experience and High Tea should not be missed.!

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Helpful?
Thank M9258TXjanet
Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear M9258TXjanet, Thank you for your kind words on your recent stay at The Townsend Hotel. We appreciate your loyalty over the years and you sharing your positive experiences on our facilities, our Rugby Grille food & service and of course our employees. We look forward to welcoming you back in the near future! Sincerely, Steven Kalczynski Managing Director The...

Sterling Heights
Reviewed 1 week ago NEW

Excellent from every aspect !!! I can not wait to go back again ! The park is beautiful this time of the year with all the X-mas decorations is simply breathtaking !!! And all those shops around the corner makes it a perfect place to be !

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Thank Nicoleta C
Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear Nicoleta C, Thank you for choosing to stay at The Townsend Hotel on your recent visit to the Birmingham/Detroit area. We appreciate you sharing your positive experiences and look forward to the opportunity of welcoming you back in the near future. Sincerely, Steven Kalczynski Managing Director The Townsend Hotel

San Diego, United States
Reviewed 1 week ago

This a very nice boutique style hotel in a great location. The hotel is well maintained with very comfortable rooms. The staff is very friendly and helpful. This is our number one hotel to stay at in this area.

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Helpful?
Thank Alan T
Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear Alan T, Dear Alan T, Thank you for choosing to stay at The Townsend Hotel on your recent visit to the Birmingham/Detroit area. We appreciate you sharing your positive experiences on our facilities and location and look forward to the opportunity of welcoming you back in the near future. Sincerely, Steven Kalczynski Managing Director The Townsend Hotel

Birmingham, Alabama
Reviewed 1 week ago via mobile

I stayed at this hotel for a night on business and loved it. The staff was nice and helpful. The rooms were spacious and had wonderful amenities. The lobby restaurant had a good breakfast and is worth consideration for breakfast. The hotel was also wonderfully decorated for the holidays.

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Helpful?
Thank Jcaruthers1980
Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear JCaruthers1980, Thank you for choosing to stay at The Townsend Hotel on your recent visit to the Birmingham/Detroit area. We appreciate you sharing your positive experiences on our facilities and especially our Rugby Grille Restaurant and look forward to the opportunity of welcoming you back in the near future. Sincerely, Steven Kalczynski Managing Director The Townsend Hotel

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Townsend Hotel is a gem of European elegance, tucked away amidst the pleasing parks, sophisticated designer shops and nationally acclaimed art galleries of Birmingham.Exquisitely appointed Guest Rooms & Suites welcome you with fine furnishings, luxurious beds & linens, marble bathrooms, & the calm & privacy of a quiet suburban location. Our staff welcomes you with exceptional courtesy, a desire to serve, & genuine hospitality. ... more   less 

Additional Information about The Townsend Hotel

Address: 100 Townsend St., Birmingham, MI 48009
Region: United States > Michigan > Birmingham
Price Range: $477 - $651 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Townsend Hotel 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
Townsend Hotel Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from The Townsend Hotel staff and other travellers.
2 questions
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Phoenix, AZ
Macon, United States
over a year ago

See all questions (2)

Questions? Get answers from The Townsend Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms have balconies. Try to get a room over looking the park. My room had a view of the winter market and Christmas lighting.”
 of 5 bubbles MalibuJune59, 7 Dec 2016 | Read review
“Pick a room on the third floor is you like to exercise - the gym is here”
 of 5 bubbles jbarker72, 26 Oct 2016 | Read review
“room 419 was a suite and i didnt hear any noise.....slept like a baby!”
 of 5 bubbles eoc109, 6 Sep 2016 | Read review
“All rooms are great”
 of 5 bubbles 809ellaw, 29 Aug 2016 | Read review
“Door closing noise will mar any visit.”
 of 5 bubbles rvallen2016, 28 Aug 2016 | Read review
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