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The Townsend Hotel

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Traveller (79)
Room & Suite (35)
Dining (11)
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Overview
  • Excellent77%
  • Very good14%
  • Average5%
  • Poor2%
  • Terrible2%
Travellers talk about
“rugby grill”(54 reviews)
“luxury suite”(16 reviews)
Wifi
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (971)
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Traveller rating
718
143
55
28
23
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718
143
55
28
23
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All reviewsrugby grilldowntown birminghamluxury suitebeautiful hotelturn down serviceboutique hotelroom servicewonderful staybusiness tripbed was very comfortablecelebritiesbellmanweddingvaletslippersmichigansuburb
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21 - 25 of 967 reviews
Reviewed 7 February 2018

Everything was exceptional except the speed of the Internet. The hotel offered a "premium" service that was billed as a means to avoid any disappointment in speed. It disappointed. I got faster bandwidth from the hotspot on my iPhone.More

Review collected in partnership with this hotel
Thank benjamintbailey
Response from Steven K, Managing Director at The Townsend HotelResponded 7 February 2018

Dear benjamintbailey, Thank you for choosing to stay with us on your recent trip to The Townsend Hotel. We appreciate your kind comments and rating on our facility and service but were disappointed to read of your dissatisfaction with your internet while you were here...More

Reviewed 6 February 2018

We try to stay at the Townsend whenever we are in town for business or family events. The location and service/cleanliness are exceptional. We had drinks and breakfast at the Rugby Grille, the service and drinks/food were excellent. Walked to shopping and a wonderful workout...More

Review collected in partnership with this hotel
Thank Cpavone P
Response from Steven K, Managing Director at The Townsend HotelResponded 7 February 2018

Dear Cpavone P, Thank you for choosing to stay with us on your recent trip to The Townsend Hotel. We appreciate your kind comments and rating on our facility service, and Rugby Grille restaurant experiences. We thank you again for staying with us and look...More

Reviewed 6 February 2018

What a fantastic experience! This hotel is truly 5 star. The service was outstanding. The room was out of this world. Our dining experience was tremendous. The staff of the hotel should be commended for their professionalism and desire to please their guests. I heard...More

Review collected in partnership with this hotel
Thank Y2073FFbillc
Response from Steven K, Managing Director at The Townsend HotelResponded 7 February 2018

Dear Y2073FFbillc, Thank you for choosing to stay with us on your recent trip to The Townsend Hotel. We appreciate your kind comments and rating on our facility, service, and Rugby Grille restaurant experiences. We thank you again for staying with us and look forward...More

Reviewed 25 January 2018 via mobile

The Townsend is located in the center of Birmingham. It is a fantastic location to get to just about anything. The staff is friendly and service oriented. It is also a fantastic location to have a business meeting. I would definitely recommend staying at the...More

1  Thank sking81
Response from Steven K, other at The Townsend HotelResponded 26 January 2018

Dear sking81, Thank you for your kind words regarding your recent stay at The Townsend Hotel! We appreciate you sharing and look forward to having you return in the near future. Sincerely, Steven Kalczynski Managing Director The Townsend Hotel

Reviewed 23 January 2018

Located in the heart of downtown Birmingham, one of my absolute favorite cities in Metro Detroit, this hotel truly has it all. The rooms are beautifully decorated, the staff is absolutely incredible, and the ambiance of the hotel is just exquisite. I started staying at...More

Thank angeleyz827
Response from Steven K, other at The Townsend HotelResponded 24 January 2018

Dear angeleyz827, Thank you for your kind review of The Townsend Hotel in Birmingham, Michigan! We appreciate you sharing your positive experiences with others and look forward to having you return in the near future! Sincerely, Steven Kalczynski Managing Director The Townsend Hotel

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$342 - US$475 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$342 - US$475 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (79)
Room & Suite (35)
Dining (11)
Questions & Answers
Ask a question
Danyell D
12 July 2017|
AnswerShow all 3 answers
Response from Steven K | Property representative |
All of the rooms do not have balconies. You must request a luxury suite and specifically mention that you want a balcony so the hotel can hold it for your arrival. In-Room Dining is fabulous and can make a wonderful dinner... More
1
Vote
Musicwalker
27 November 2015|
AnswerShow all 5 answers
Response from Steven K | Property representative |
It is NOT a "member's only" restaurant! Yes you can! Reservations can be made on OpenTable.
0
Votes
Mike N
22 August 2015|
AnswerShow all 6 answers
Response from Steven K | Property representative |
Of course! When you make your reservations, just indicate you wish to have two double beds in the room. Best to just call the hotel directly.
0
Votes
Room Tips
"Triple check your confirmation number, your rate, and the days you plan to stay. Do this EVERY day!"
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"Request a higher floor.... regardless of the "side" of the building, you will have a gorgeous view..."
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"depending on season and night of lodging i would try and get a more reasonable rate"
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"The best views look over Shain Park (to the west) or to the north, over City Hall."
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