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Charlevoix Inn & Suites

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646 Reviews from our TripAdvisor Community

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Showing 646: English reviews
Barbeau, Michigan
Reviewed yesterday NEW

I am very happy with the price, especially for Charlevoix, but that is where the very happy ends. Everything else was just average. I don't like those whiny reviewers that talk about a wrapper under the bed and such, so I wont go into that. Smells, cleanness, decor, and breakfast....all average.

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Helpful?
Thank Clint M
Freeland
Reviewed 4 days ago NEW

I very much enjoyed my stay at the Charlevoix Inn & Suites. We were able to really enjoy the presence of our whole group in the lobby with conversation and live music. I also loved the perk of having the pool and hot tub open 24/7!

Review collected in partnership with this hotel
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Helpful?
Thank mariahe2017
Rani S, General Manager at Charlevoix Inn & Suites, responded to this review

Good Morning, Thank you for your kind review. I am very pleased that your family reunion was a success. I am also very happy that you enjoyed your stay with us. We have found that our guests enjoy the pool being open 24 hours! We look forward to your return trip to Charlevoix the beautiful. Have a wonderful day. Thank...

Sandusky
Reviewed 4 days ago NEW

Very friendly staff with excellent customer service. Great place to stay will return the rooms were very clean, the parking lot was clear of snow and salted. Enjoyed the coffee and was able to grab some breakfast on the go.

Review collected in partnership with this hotel
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Helpful?
Thank dmazei
Rani S, General Manager at Charlevoix Inn & Suites, responded to this review

Good Morning, Thank you for taking the time to write a review. I am very pleased to hear that you enjoyed your stay. We appreciate your kind comments. I will agree that our hotel is very clean and that our staff is top notch. We look forward to your next visit to Charlevoix Inn and Suites. Thank you, Rani Smith...

Indianapolis
Reviewed 1 week ago

Staff was excellent and went out of their way to accommodate us. Kudos to the staff for clearing fresh snow off of our cars. Breakfast was also very good. Coffee was available all day. We did not get a chance to use the pool or hot tub but they looked inviting and were open 24 hours. We did not bring...

Review collected in partnership with this hotel
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Helpful?
Thank jamesmF1591IY
Rani S, General Manager at Charlevoix Inn & Suites, responded to this review

Hello, Thank you for taking the time to write a review. I am very pleased that you enjoyed your stay with us. We look forward to your next visit to Charlevoix Inn and Suites, and don't forget to bring your pet! Thank you, Rani Smith General Manager

Warren
Reviewed 1 week ago

The service was excellent and very friendly staff was responsive to our requests. We noted that there were some gluten-free offerings at breakfast, a huge plus! It was affordable, well cared for and comfortable.

Review collected in partnership with this hotel
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Helpful?
Thank hrm603
Rani S, General Manager at Charlevoix Inn & Suites, responded to this review

Hello, Thank you for taking the time to write a revue. I am very pleased that you enjoyed your stay with us. I am excited to tell you that we will be remodeling our hotel over the next few months, which includes our lobby, breakfast area and the décor for our hotel rooms. We look forward to your next visit...

Reviewed 2 weeks ago via mobile

The pool is 24 hours. They do have quiet hours though so they are not disturbing other guests. They also had board games available that you could take to your room and play with your family. The only complaint I have is how you can hear everything in the next room if you have a room that has an option...

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Helpful?
Thank Amber B
Rani S, General Manager at Charlevoix Inn & Suites, responded to this review

Hello, Thank you for taking the time to write a review. I am pleased that you enjoyed your stay with us. I do apologize about the adjoining room noise. Please feel free to ask our staff for a different room type on your next visit. I hope you have a wonderful day. Thank you, Rani Smith General Manager

Chicago
Reviewed 2 weeks ago

nice location and very clean. wonderful staff. comfortable matteresses would definitely stay again. really appreciated the staff clearing the 3 inches of snow off all the cars in the lot. clerk provided discounts for area ski areas.

Review collected in partnership with this hotel
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Helpful?
Thank Joseph T
Rani S, General Manager at Charlevoix Inn & Suites, responded to this review

Good Afternoon, Thank you for your review. I will let our staff know that you enjoyed your stay. We look forward to your next visit to Charlevoix the beautiful. Thank you, Rani Smith General Manager

New Haven
Reviewed 2 weeks ago

The first night we were here a couple had a fight out in the parking lot until three in the morning..and then we had drunk girls in the hallway who couldn't figure out how to use the card to get into the room :/

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Thank michaelhJ8044ML
Cypress, Texas
Reviewed 2 weeks ago

The hotel overall was sufficient for what we needed traveling with pets and would return again given we love the area and is a good pet friendly hotel. The breakfast was sufficient as well and the kids loved the waffles and breakfast sandwiches. We stayed in the King Suite pet friendly room and was perfect for our family and our...

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Helpful?
Thank tmh13
Rani S, General Manager at Charlevoix Inn & Suites, responded to this review

Hello, Thank you for taking the time to write a review. I am very pleased that you enjoyed your stay with us. I must agree that our king suite is the perfect room for a family with pets. The French doors and the patio make it easy for guests to take their pets out. We look forward to your next...

Michigan
Reviewed 2 weeks ago

Our Room was not available. They UPGRADED us.....booked a king deluxe room.....got a queen room as upgrade...yes a single queen bed room for a king deluxe. Not an upgrade as far as we were concerned. Bed was soft and lumpy as were the pillows. Cracks in the porcelain sink. No chair in room to sit other than desk chair. Furniture...

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Helpful?
Thank Phyl S
Rani S, General Manager at Charlevoix Inn & Suites, responded to this review

Hello, Thank you for taking the time to write a review. I am sorry that your room choice was not available, and that you did not enjoy your stay. I am surprised that you found the bed and pillows uncomfortable as they are new. I am pleased to tell you that we are about to start renovations throughout the hotel....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
With gorgeous views of Lake Charlevoix and an adjacent setting to Charlevoix Golf Club, the Charlevoix Inn & Suites' smoke-free facilities make your stay just right for your time in Charlevoix the Beautiful. Amenities include a complimentary continental breakfast with locally roasted and freshly ground coffee, complimentary wireless Internet access, indoor pool and hot tub, and a 24-hour Front Desk team. All rooms feature new pillow-top beds and pillows, 39" LED TV's, refrigerators, microwaves, coffee makers, iron and ironing boards, and complimentary bath amenities. Many rooms feature full views of Lake Charlevoix. Other rooms include views of Charlevoix Golf Club. Escape to Charlevoix and only stay at the best today! ... more   less 

Additional Information about Charlevoix Inn & Suites

Address: 800 Petoskey Ave, Charlevoix, MI 49720-1197 (Formerly Sleep Inn)
Region: United States > Michigan > Charlevoix County > Charlevoix
Price Range: $107 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Charlevoix Inn & Suites 2*
Number of rooms: 60
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Also Known As:
Charlevoix Inn And Suites
Charlevoix Hotel Charlevoix
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Questions & Answers

Here's what travellers have asked, with answers from Charlevoix Inn & Suites staff and other travellers.
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Questions? Get answers from Charlevoix Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This should be a budget hotel.”
 of 5 bubbles 58phylliss, 1 Jan 2017 | Read review
“We stayed on the 3rd floor with a view of the bay. It was quiet and a nice view.”
 of 5 bubbles JillW412, 2 Nov 2016 | Read review
“I was told there are rooms that have a lake view.”
 of 5 bubbles bellarosa1, 23 Jul 2016 | Read review
“I personally wouldn't pay extra for the view here.”
 of 5 bubbles captainjay57, 12 Jul 2016 | Read review
“All handicap rooms are on the first floor”
 of 5 bubbles travelinghof, 12 Nov 2015 | Read review
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