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Comfort Inn

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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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104 Reviews from our TripAdvisor Community

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Showing 103: English reviews
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Ann Arbor, Michigan
Reviewed 2 weeks ago

We had to stay here multiple nights after we had a power outage. The staff is so helpful and nice. The room is nice and comfy. The free breakfast is really good! Lots of parking, my kids loved the pool. There are a few places to order in delivery, which was nice.

Thank krmurphy2505
Transplanted Chicagoan
Reviewed 3 weeks ago

Stayed for one night while traveling. We encountered very loud people in the room next to ours that went on until at least 1:45 in the morning. This wasn't the hotel fault, but the person at the front desk was very accommodating and moved our room in the middle of the night to ensure we had a good night sleep....

Thank ChicagoBob466
About Hotel's Favourite Review
Reviewed 4 weeks ago via mobile

As a choice hotel employee its great to see how other hotels represent the brand. This place delivered very nicely. Bed is comfortable, breakfast was hot and fresh with good choices, hot tub was very clean and the staff was very friendly. My only negative is that the pillows have seen their days. I have stayed here before and will...

Thank Eric N
Comfort Inn C, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a review on our hotel. I would like to apologize for the the shape in which you found your pillows. We have replaced the pillow which were in your room with new pillows. Our General Manager, Housekeeping Manager and I have come up with a plan so this does not happen again....

Berea, Kentucky
Reviewed 27 January 2017

Great staff who made our stay enjoyable. We rested well and was taken care of very nicely. Would stay here again. It was close to Ann Arbor and other facilities so it worked well with our family. Thanks for treating us good!

Thank aggie43
Comfort Inn C, Manager at Comfort Inn, responded to this review

Thank you for taking the time to respond to the survey. Your comments were very kind. I will make sure that the rest of the staff are made aware that you enjoyed your stay with us. We try to give all of our guests a comfortable stay. It gives us all great pleasure when we can help a guest enjoy...

Reviewed 17 December 2016 via mobile

I was in town for a two day conference in nearby Ann Arbor and my company booked my reservation here. I had laundry to do and they did not have machines for guest use but the Service Manager insisted that I let him do my laundry in their facilities. I was impressed. The rooms were elegant and cleanly kept. Breakfast...

Thank Drew H
Comfort Inn C, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to respond to the survey. I am glad to hear that you enjoyed your stay with us. It is true that we don't have guest laundry services available here at the hotel, however we do try to make the extra effort for all of our guests. I also appreciate the feedback on the spa....

Battle Creek, Michigan, United States
Reviewed 14 November 2016

My wife and I spent two days here while enjoying a min-vacation to Waterloo State Park. Friendly staff. Check in was quick and express check out even faster. The King bed room was spacious with desk, comfortable lounging chair, refrigerator with freezer, microwave, coffee maker, etc. Coffee provided in the breakfast room around the clock. It was both fresh and...

Thank Ed W
Comfort Inn C, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to respond to the survey. I am so glad to hear that you enjoyed your stay with us. Bryon, in the breakfast kitchen does a great job. He takes pride in trying to give all of our guests a great start to the day. I thank you also for the notes on your room...

Reviewed 11 November 2016 via mobile

[Actually a medical stay, not biz] Desk staff made us aware of special med rate avail and applied it, very personable, room in great shape, all staff interactions positive, and respectful. No complaints at all (well, I would have liked diff channel options on TV but that is a very minor thing). I have it top on our list of...

Thank Tricia R
Comfort Inn C, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to respond to the survey. I am happy that the Front Desk Agent you talked to performed as they have been trained, to engage the guest to see if there is anything we can do to make their experience with us even better. We are here to try to make your stay, an exceptional...

Jackson, Michigan
Reviewed 17 October 2016

Went in September for a wedding reception. Conference Center was a good size with excellent food and beverage service. Cannot say enough about the FOOD! It was amazing! Rooms were comfortable and quiet.

Review collected in partnership with this hotel
Thank weddingguest16
Comfort Inn C, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to respond to the survey. I am so glad to hear that you enjoyed your stay with us! Chef Matt at the Village Conference Center is very talented. I have been fortunate enough to have had various meals he has prepared. (One of my favorites is Chicken Breast with a white cream sauce, asparagus...

Manhattan, Kansas
Reviewed 4 September 2016

We have stayed at this hotel several times when visiting our daughter. This is, by far, our favorite hotel. The reason we like staying here is because of the staff. Many hotels provide the same types of rooms and amenities but not many have the courteous, friendly, welcoming, hospitable staff as the Chelsea Comfort Inn. We are always welcomed. They...

Thank jbieberly
Comfort Inn C, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to respond to the survey. Thank you also for the kind words. I am so glad to hear that you have enjoyed not only our facilities, but also our hospitality. We try to give all of our guests an exceptional stay. We also look forward to you returning. Sincerely, Norman Marchetti, Front Desk Manager,...

Reviewed 4 September 2016 via mobile

Clean, good I-94 access, quiet (except on New Years Eve), family oriented and one of the best run breakfast rooms I've seen (kudos to the nice young man who runs it), this is a keeper if you're in this area. Currently being renovated somewhat, you'd never know it from our stay. We've stayed here a few times now and if...

Thank Matt F
Comfort Inn C, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to respond to the survey. I agree with you that Bryon does a great job with breakfast. You are correct that we are continuing with our renovations. We are currently working on the exterior of the building. If at a possible, we are trying to keep our guests away from the construction. It is...

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07/05/2017 08/05/2017
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  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Located “fourteen minutes from State Street” Chelsea combines small town charm with easy access to the hustle and bustle of Ann Arbor. Voted the number one suburb in the state of Michigan, our hometown feel, unique shops, great restaurants, golf courses and vibrant art community make Chelsea an appealing base for your adventures in the area.Easy access to both Ann Arbor and Jackson, Michigan, a center for bikers, hikers, theatre goers and UM football fans; Chelsea provides a perfect location to access it all. The City is quaint and charming in and of itself but it's convenience to “the action” in Ann Arbor and Jackson makes Chelsea the perfect destination when you visit the area.The Chelsea Comfort Inn and Village Conference Center, which was built in 2001, has 82 deluxe guest rooms including 18 whirlpool rooms and two executive suites. Each guest room offers complimentary wired internet and wireless internet throughout the hotel.The Village Conference Center offers over 4,500 sq. ft. of flexible meeting space, including four breakout rooms and 1,000 sq. ft. of pre-function space for your exhibits and registration. All of our meeting space has state of the art audio visual capabilities including high speed wireless internet. ... more   less 

Additional Information about Comfort Inn

Address: 1645 Commerce Park Dr., Chelsea, MI 48118-1451
Region: United States > Michigan > Chelsea
Price Range: $151 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 82
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Also Known As:
Comfort Hotel Chelsea
Comfort Inn Chelsea
Chelsea Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
1 question
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Detroit, Michigan
3 months ago

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Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor is probably the quietest”
LoriG66, 17 Mar 2016 | Read review
“When the hotel is full, parking is tight.”
jimr501, 17 Feb 2016 | Read review
“Ask for room on the 3rd floor - super quiet”
Weltz5, 25 Aug 2015 | Read review
“Some rooms have been updated - ask for one of these”
stampingmom2001, 21 Jul 2015 | Read review
“Great stay”
259rubys, 18 Jul 2015 | Read review
5 of 5
US$110* /night
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Prices are for 1 room, 2 adults
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