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Crown Promenade Perth

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Crown Promenade Perth
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895 Reviews from our TripAdvisor Community

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Showing 887: English reviews
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Perth, Australia
Reviewed 4 days ago NEWvia mobile

We had a great sized room or Suite and two loo's - fabulous. Bed was very comfy but hated the feather pillows- as it was only a one night stay, we made do. We had a slight view which also nice, not a lot of views from the low rise Crown Promenade. Bathroom was excellent. Two TV's also good, comfy...

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Helpful?
1Thank Vicar43
ErinClise, Business Centre Coordinator at Crown Promenade Perth, responded to this review

Dear Vicar43, Thank you for taking the time to write a review of Crown Promenade Perth on Tripadvisor. Wonderful to read that you enjoyed your stay with us and that you were able to fully experience all that our suites have to offer. I have passed on your feedback regarding breakfast to the relevant department, however if you would like...

Perth, Western Australia, Australia
Reviewed 1 week ago via mobile

Enjoyed my stay at Crown, with ease of access to a number of eateries, the casino and nightlife. Great home base for a good night out at Crown without the crazy price tag, room is updated and comfortable appointed with all the amenities you would need. Much better to stay and play then have to get a taxi home at...

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Helpful?
Thank Cassandra B
ErinClise, Business Centre Coordinator at Crown Promenade Perth, responded to this review

Dear Cassandra B, Thank you for writing a review of Crown Promenade Perth on Tripadvisor. Lovely to read of your pleasant stay with us and that you were able to experience all that Crown has to offer - glad you enjoyed. We hope we have the chance to welcome you back again soon. Kind regards, Erin Clise Business Centre Coordinator...

Waroona, Western Australia, Australia
Reviewed 1 week ago

I have stayed here a few times before but they have definitely lifted their game, with beautiful macarons on the desk at check-in, lovely clean rooms, comfortable beds and then to top it off a free bottle of bubbly and free bottled water. If I had to pick a negative it would be the pillows too soft for me but...

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Helpful?
Thank Amanda P
ErinClise, Business Centre Coordinator at Crown Promenade Perth, responded to this review

Dear Amanda P, Thank you for taking the time to review Crown Promenade Perth on Tripadvisor. It is wonderful to read that we were able to impress you at Promenade, in particular the comfortable beds that were specially commissioned for us - so glad you enjoyed. We look forward to having the pleasure of welcoming you back soon. Kind regards,...

Sydney, Australia
Reviewed 2 weeks ago via mobile

Stayed at the crowne several times for work. This time I was given early check in and upgrade to a spa suite - thank your Crowne 😄 rooms are super clean and the beds extra comfy. Reception staff always helpful. Nice being able to walk to any of the restaurants in the Casino. Don't really rate market and co for...

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Helpful?
Thank TanSea
ErinClise, Business Centre Coordinator at Crown Promenade Perth, responded to this review

Dear TanSea, Thank you for reviewing Crown Promenade Perth on Tripadvisor. Lovely to read that you enjoyed your stay with us and that you had the chance to experience one of our Spa Suites - they really do add that extra bit of luxury don't they? Your comments regarding Food & Beverage will be passed on to the relevant team....

Perth, Australia
Reviewed 2 weeks ago

We have recently stayed here again to enjoy a night away with a chance to go to the casino and have a meal and drinks without having to drive home. The service as always was excellent. Our room was really clean and spacious and had everything we needed. We will definitely stay here again.

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Helpful?
Thank JenandbrianPerthWA
ErinClise, Business Centre Coordinator at Crown Promenade Perth, responded to this review

Dear JenandbrianPerthWA, Thank you for writing a review of Crown Promenade Perth on Tripadvisor. I am very pleased to read that you enjoyed your stay with us. Your lovely comments regarding service will be shared with the team. Looking forward to having you at Promenade again in the future. Kind regards, Erin Clise Business Centre Coordinator Crown Promenade Perth erin.clise@crownperth.com.au

Perth, Australia
Reviewed 2 weeks ago

Booked a ‘Superior King Suite with Balcony’ at Crown Promenade for a special occasion. Arrived just about 3:10pm to be informed our room wasn’t ready yet. Front desk girl (who seemed quite new at the job) said she would call / text me when room was ready (my mobile number was confirmed). As it was a very humid day we...

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Thank Kerry M
west australia
Reviewed 2 weeks ago

room for two, small rooms , lucky it had a balcony and the only room facing eve night club with a balcony, on level 8. so sat on the balcony and watched the world go by. rooms was clean, bright, modern, stayed here when it was Holiday Inn. cancelled the room as I was first charged $488 a night for...

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Thank grahamWestAustralia
Uga, Spain
Reviewed 3 weeks ago

Perth can be very hot and some hotels skimp on the air conditioning to save costs. I found this hotel to have good air conditioning which is essential for a great nights rest, no noise and in room adjustments work. Bed is comfortable not hard and they supply lots of pillows. In room cable TV reception was good although too...

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Helpful?
Thank whitepointer
ErinClise, Business Centre Coordinator at Crown Promenade Perth, responded to this review

Dear whitepointer, Thank you for reviewing Crown Promenade Perth on Tripadvisor. Lovely to read that you enjoyed your stay with us, particularly our "Jewel" beds that were specially commissioned for us to promote comfort and relaxation. Hope to see you at the hotel again soon. Kind regards, Erin Clise Business Centre Coordinator Crown Promenade Perth erin.clise@crownperth.com.au

Reviewed 3 weeks ago via mobile

Found the pool area to small especially when you have more than 20 people around it. Also was sick and tired of getting our room key recoded as everytime we tried to get into our room it would fail would only work the once. But apart from that staff were very friendly.

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Helpful?
Thank Rochelle S
Western Australia
Reviewed 4 weeks ago

We stayed at the Crown Promenade last night as a milestone celebration. We have never stayed at Crown before. Check in at the hotel was friendly, helpful and very efficient. I mentioned to the staff member that I hadn't been able to find restaurant availability in the complex for that evening. That was no problem, we were sent to the...

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Helpful?
Thank MaryK7
ErinClise, Business Centre Coordinator at Crown Promenade Perth, responded to this review

Dear MaryK7, Thank you for writing a review of Crown Promenade Perth on Tripadvisor. Absolutely delighted to hear of your enjoyable experience with us. Your lovely comments about our staff will be passed on to those involved - wonderful to read that we are delivering on our service promise. Thank you once again for providing such an extensive review and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Crown Promenade is one of the city’s newest hotels offering exceptional central accommodation in Perth. Spanning eight floors with 291 contemporary guest rooms, the hotel boasts stylishly appointed interiors in a variety of configurations including spa rooms and suites. ... more   less 

Additional Information about Crown Promenade Perth

Address: Great Eastern Highway, Burswood, Perth, Western Australia 6100, Australia (Formerly Holiday Inn Burswood)
Region: Australia > Western Australia > Greater Perth > Perth > Burswood
Price Range: $217 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crown Promenade Perth 4*
Number of rooms: 291
Reservation Options:
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Also Known As:
Holiday Inn Burswood Hotel Perth
Burswood Holiday Inn
Holiday Inn Perth
Perth Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Crown Promenade Perth staff and other travellers.
10 questions
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Brighton, United Kingdom
North Yorkshire, United Kingdom
1 month ago
8 months ago

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Questions? Get answers from Crown Promenade Perth staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are better, but away from the lifts (our room was right next to lifts)”
 of 5 bubbles 149kerrym, 5 Feb 2017 | Read review
“balcony for extra room I think most balcony's face the pool ?”
 of 5 bubbles grahamWestAustralia, 5 Feb 2017 | Read review
“We stayed in room 744. It was close to Eve nightclub. You could hear the music from the night club which went well into the morning.”
 of 5 bubbles beenthere556, 21 Jan 2017 | Read review
“ask for a view”
 of 5 bubbles 639janeta, 18 Jan 2017 | Read review
“Large standard room was excellent.”
 of 5 bubbles AlanF989, 17 Jan 2017 | Read review
5 of 5