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Crown Promenade Perth

Traveller (261)
Room & Suite (214)
Dining (34)

About

Location
Cleanliness
Service
Value
Crown Promenade is one of the city’s newest hotels offering exceptional central accommodation in Perth. Spanning eight floors with 291 contemporary guest rooms, the hotel boasts stylishly appointed interiors in a variety of configurations including spa rooms and suites.
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Property amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Free Parking
Spa
Airport Transportation
Banquet Room
Business Centre with Internet Access
Casino and Gambling
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Wheelchair Access
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Room features
Air Conditioning
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Classic
Family
HOTEL CLASS
1,110Reviews
462Photos
12Q+A
100Room tips
Traveller rating
  • 363
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  • 209
  • 72
  • 42
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Popular mentions
I have absolutely no issues with the hotel or the room I had - in fact, mine was very quiet even though it was on the 1st level and towards the front - it was shielded from everything external. My only bugbear is parking - I had a lot of video equipment that I had to take from
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Review collected in partnership with Crown Resorts and Medallia
As part of our holiday from the UK to get away from the winter weather and the Brexit nonsense my wife and I wanted to stay in Perth for a week. Our travel agent booked us into the Promenade Hotel at Burswood and as we actually stayed there for 8 days I think that we are well
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Response from CrownHotelsManager, General Manager at Crown Promenade Perth
Responded 1 week ago
Dear Ray D, Thank you for your kind feedback following your recent stay at Crown Promenade Perth. Our team takes pride in providing a warm and welcoming experience for all our guests. I was also pleased to hear you enjoyed our signature restaurant and bar, Market & Co. Thank you for your feedback regarding the noise levels from the surrounding bars. I have forwarded your concerns to the relevant management teams. Your comments will be shared with the team, and I hope to have the opportunity to welcome you back again soon. Sincerely, Anthony Mauro General Manager Crown Metropol and Crown Promenade Perth
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The budget hotel when stacked against Metropol and Towers. But dont allow the former Holiday Inn deceive your perception... the rooms are adequately spacious and comfy, slightly on the small side, but im asian, so it didnt bother me... hahaha. The bed and pillows will surely
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Response from CrownHotelsManager, General Manager at Crown Promenade Perth
Responded 1 week ago
Dear LmacMelbourne, Thank you for your recent review. I was absolutely delighted to hear that you had such a positive experience at Crown Promenade Perth and appreciated your feedback regarding our guest rooms and dining experiences. I look forward to welcoming you back again soon. Sincerely, Anthony Mauro General Manager Crown Metropol and Crown Promenade Perth
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I stayed at this hotel on Sunday night I was in the suite was expecting a very nice room however i wasn’t happy I arrived at 7pm and asked for a late check out most hotels will do 1hr FOC . Not this hotel and I’m a regular to crown I’m a gold card rewards member and stay at
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Response from CrownHotelsManager, Rooms Division Manager at Crown Promenade Perth
Responded 2 weeks ago
Dear Rapidstaya, Thank you for taking the time to share your feedback. I was naturally disappointed to learn your recent stay did not meet your expectations. I appreciate your feedback and have shared your concerns with my Housekeeping to team to rectify these issues. I would appreciate the opportunity to discuss your stay in further detail. If you have the time, please contact a Hotel Duty Manager on +61 8 9362 8705. Sincerely, Anthony Mauro Rooms Division Manager Crown Promenade Perth
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My daughters and I stayed in a studio room on the weekend. It was bright, clean and had everything we needed. The spa bath was used 4x as we had just come back from Rottnest and were cold and wet. the only downside was our view was of an interior carpark but I am sure not all
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Response from CrownHotelsManager, Rooms Division Manager at Crown Promenade Perth
Responded 2 weeks ago
Dear LisaHen1975, Thank you for sharing your review on TripAdvisor. It was wonderful to see that your overall stay with us was enjoyable. I hope to welcome you back again soon. Sincerely, Anthony Mauro Rooms Division Manager Crown Promenade Perth
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Professional photo exclusively commissioned by TripAdvisorCrown Promenade Perth
The Suite at the Crown Promenade Perth
Professional photo exclusively commissioned by TripAdvisorCrown Promenade Perth
The Spa at the Crown Promenade Perth
Professional photo exclusively commissioned by TripAdvisorCrown Promenade Perth
The King at the Crown Promenade Perth
Double bed
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Generally 200pm- checkout 10.00am
1 vote
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Thank you for choosing to stay with us for your anniversary - we are looking forward to welcoming you! We do not provide an airport shuttle service; however, our concierge team would be happy to assist you with a private transfer. Alternatively, there are taxis available in the arrivals area; we are a short drive from Perth International Airport. We do have bikes for hire on the complex, and the pricing is as follows: - $20 per hour and $5 every hour after (Adults) - $12 per hour and $5 every hour after (Children) We have sent you a private message with our details; please feel free to contact us if we can be of any further assistance.
1 vote
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Is there a honeymoon suite?
Dear EAH87, Warm greetings from Crown Promenade Perth! We do have suites available at the hotel offering a spacious living room and spa bath. Alternatively, our sister hotels Crown Metropol and Crown Towers offer a large range of suites including our exclusive Villas. Please let us know if we can be of any further assistance. Warm regards, Crown Promenade Perth
0 votes
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Dear CH S, Thank you for your enquiry into Crown Promenade Perth parking facilities. We have various options for parking at Crown Promenade. Secure valet parking is available for $50 per day, or guests can choose to park in the open-air P6 free parking area which is a short walk through to the hotel. Please do not hesitate to contact us if you have any further queries. We look forward to welcoming you and your family to Crown Promenade Perth in the future. Kind regards, Erin Clise Business Centre Coordinator Crown Promenade Perth
0 votes
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Is there a heated spa???
Sorry don't know
0 votes
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123
"Ask for a river view"
"Higher floor"
"room on the north side has views of the stadium which is lit at night"
"Ask for a room on a high floor, you don't hear any noise from outside."
"If you smoke there is a few balcony rooms. not a great view. overlooks a car park."
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PRICE RANGE
US$132 - US$214 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn burswood hotel perthburswood holiday innholiday inn perthperth holiday inn
FORMERLY KNOWN AS
Holiday Inn Burswood
LOCATION
AustraliaWestern AustraliaGreater PerthVictoria ParkBurswood
NUMBER OF ROOMS
291
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