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Crown Metropol Perth

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Crown Metropol Perth
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1,334 Reviews from our TripAdvisor Community

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Showing 1,316: English reviews
Reviewed 2 days ago NEWvia mobile

Went to the metropol for my boyfriend and myselves 1 year anniversary. It was amazing we got a complementary bottle of bubbly and a free block of chocolate because of our 1 year. The serve there was amazing and the lounge 9 breakfast was to die for so much to have and any coffee or tea u like. So amazing...

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Helpful?
Thank terri626
Sydney, Australia
Reviewed 2 days ago NEW

Stayed here for two nights due to a business trip to Perth. The rooms are comfortable with everything that you would need, really nice bathrooms with all the amenities. One of the best equipped gyms that you would find at a hotel (although a little small) and a nice outdoor and indoor pool. There is a wide range of restaurants...

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Thank Ash G
Singapore, null, Singapore
Reviewed 2 days ago NEWvia mobile

The room is very spacious and clean. Staff is friendly and very helpful especially Mr. Scott Ridley, Chief Concierge. He answered all our questions and give good suggestions to where we can find nice seafood around the area. He gave detailed instructions to which train station to alight and how to get there as well as a cab operator number...

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Thank Di D
Reviewed 2 days ago NEWvia mobile

We stayed here overnight for my 60th birthday. We arrived early and were able to get an early check in. Check in itself I felt could have been a bit quicker with more people on reception but nothing to worry too much about. Our room was on 10th floor with beautiful views of the city and the Swan River. Also...

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Thank Christine D
Perth
Reviewed 5 days ago NEW

Excellent location, city views, room service & housekeeping staff AMAZING! Breakfast only gets better every year with a wide range of breakfast and lunch foods to please everyone! CONS: Room phone needs to be more efficient, basic, clear. No amenities in a de luxe room unless requested?

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Thank JackieAus
Milan, Italy
Reviewed 6 days ago NEWvia mobile

Hotel is nice and rooms are amazing. Restaurants are great as well. Anyway, considering its cost, I find unacceptable that reception is not helpful and so slow. For example, waiting 10 minutes in a queue is too much and if you have any issue (checkin time, tv remote control, keys not working...) you have to be lucky to get it...

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Thank Stefano G
Reviewed 6 days ago NEWvia mobile

I checked in really late & required a wake up call a few hours later. The staff were fantastic ensuring that I had everything I needed and that I had transport organised for my early departure. The room was 5 star with easy free wi fi and multiple cable channels on the large tv in the room. Bathroom was large...

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Thank Paul H
Perth, Australia
Reviewed 1 week ago NEW

I live in regional WA and am looking to stay at Crown Metropol, with the idea of attending a show in the Crown Theatre. My wife is in an electric wheelchair and will require a special access room. Your website has a description of the special access facilities but no photos to view. Experience has taught that not all special...

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Thank georgerichards56
Mandurah, Australia
Reviewed 1 week ago

The revamped hotel is just about to open, the original foyer entrance and surroundings are perfect with the Christmas theme now showing. Coffee or drinks in the easy relaxed hotel lobby is a lovely place to pass away an hour or so, well worth checking out.

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Thank Kollectem
Damian O, General Manager at Crown Metropol Perth, responded to this review

Dear Kollectem Thank you for your review. It is pleasing to read your comments and we hope you will return in the future. Sincerely, Damian O'Donnell General Manager

Perth, Australia
Reviewed 1 week ago

Not the best experience from a 4-5 star hotel. Booked Loft at $1400 per night with late checkout. Got locked out of our room had to have card recoded, checkout messed up. Complimentary services and extra's made to be a big deal at booking, reiterated at check in but not supplied. Pool was busy and noisy with the speed boats...

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Helpful?
2Thank RVAdams01
Damian O, General Manager at Crown Metropol Perth, responded to this review

Dear RVAdams01 Thank you for your comments. Firstly, please accept my apologies for the inconvenience experienced in relation to your room key. As a late checkout had been arranged this should not have happened and the matter will be investigated. I would be interested in learning what complimentary services were not delivered as promised and would invite you to contact...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
On the banks of the world-famous Swan River overlooking the stunning sun kissed backdrop of the Perth city skyline, Crown Metropol Perth redefines luxury accommodation offering a distinctive, modern and unmistakably luxurious escape.Each of Crown Metropol Perth’s guest rooms are abundant with space and natural light and feature high-tech entertainment facilities, plush furnishings and spacious bathrooms, plus guests have access to our renowned resort-style pool area, children’s zone and glamorous ISIKA Perth. ... more   less 

Additional Information about Crown Metropol Perth

Address: Great Eastern Highway, Burswood, Perth, Western Australia 6100, Australia
Region: Australia > Western Australia > Greater Perth > Perth > Burswood
Price Range: $256 - $625 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crown Metropol Perth 5*
Number of rooms: 397
Reservation Options:
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Also Known As:
Intercontinental Burswood Hotel Perth
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Questions & Answers

Here's what travellers have asked, with answers from Crown Metropol Perth staff and other travellers.
17 questions
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See all questions (17)

Questions? Get answers from Crown Metropol Perth staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors are quieter, city views are best, ask for a room away from the elevators :)”
 of 5 bubbles JackieAus, 4 Dec 2016 | Read review
“Chose a room in the higher floors for a better view.”
 of 5 bubbles JaimeH601, 28 Nov 2016 | Read review
“Ask for a room overlooking the pool”
 of 5 bubbles MattL749, 13 Nov 2016 | Read review
“Floor on the upper levels with view of the river”
 of 5 bubbles CharlesR71, 1 Nov 2016 | Read review
“River / City view /Ask for an upgrade on arrival if available”
 of 5 bubbles jay255100, 21 Oct 2016 | Read review
5 of 5
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