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Crown Metropol Perth

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1,326 Reviews from our TripAdvisor Community

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There are newer reviews for Crown Metropol Perth
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Showing 1,308: English reviews
Perth, Australia
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 July 2016 via mobile

Crown Metropol stuns from the moment you walk in - hint, there's plenty of free parking with ccv cameras to keep your car safe. Complimentary macaron upon arrival, exemplary service at check in. The room is fitted out luxuriously, the bath being a focal point. A let down is the tea and coffee- being 5 star you would think they... More 

Helpful?
Thank Kristalilly13
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear kristalilly13 Thank you for your recent review. It is pleasing to read your appreciation of the check in experience and the luxurious fit-out of our guest rooms. The tint on the windows significantly reduces the strength of the summer sun and its' impact on guests. In turn, when the lights are on inside the room a reflection will be... More 

Perth, Australia
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 July 2016 via mobile

I am always blown away by the mirrored lift feature and the modern Art Deco theme in the grand foyer of this hotel. The hotel itself is great, staff attentive. The check in queue at around 3.30pm was a good 5-10mins but all counters were staffed. I believe the hotel was fully booked so that would have explained why it... More 

Helpful?
Thank Lou P
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear Lou P Thank you for your comments. Your positive review is greatly appreciated as are your comments with regard to check in efficiency and the Hotel facilities. Your comments in relation to the curtains will be shared with the team for rectification. We look forward to your next visit. Sincerely, Damian O'Donnell General Manager More 

Bunbury, Australia
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 July 2016

Buffet breakfast amazing variety, glad there is a late checkout time to eat slowly, enjoy and digest. Very comfortable room, spacious and quiet. Perfect if you wish to visit casino, theatre, and an array of different restaurants from reasonably priced to more lavish. Great value for money when they have a special or you book in advance. Yes staff very... More 

Helpful?
Thank Patricia F
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear Patricia F Thank you for your recent review. I am pleased you enjoyed your visit and were able able to experience some of the entertainment options at Crown Metropol Perth, in particular the Atrium Buffet Restaurant. We look forward to welcoming you back soon. Sincerely, Damian O'Donnell General Manager More 

Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 July 2016 via mobile

Another stay here for work. Facilities are great (hotel and dining venues) and rooms spacious and well appointed. Only downside - gym doesn't open til 6am - East coast travellers are better using the walk/run/cycle track around the river.

Helpful?
Thank Dinnerkat
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear Dinnerkat Thank you for your comments relating to your recent stay. I am pleased you enjoyed the facilities and have noted your comments with regard to the opening time of the gym. All feedback is discussed and reviewed with the operational team. Thank you for taking the time to post your review. Sincerely Damian O'Donnell General Manager More 

Sydney, Australia
Level Contributor
33 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 2 July 2016 via mobile

Pluses: + Big lovely room and comfy bed + Great layout with open bathroom and giant bathtub + Friendly professional staff + Excellent breakfast with EVERYTHING one could want on offer ($39pp) Minuses: - We only stayed overnight en route to Margaret River arriving Friday night. We arrived just after midnight, it was very busy with twenty something year olds... More 

Helpful?
Thank lucya82
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear lucya82 Thank you for your recent comments. Although you were allocated a disabled room, I am pleased you found the bed comfortable and the bathroom well laid out. Crown Perth is a large complex with many bars, restaurants and the Casino and as much as we attempt to provide our guests with a relaxing time away there are occasions... More 

Perth, Australia
Level Contributor
53 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 28 June 2016

What a wonderful afternoon spent in the lobby of the crown metropol hotel having high tea with a group of friends. Wonderfully presented on white 3 tiered cake plates. A wonderful selection of sweet and savoury treats. Scones with jam and cream, macarons, fruit tarts, mini profiteroles and one of the best brownies I have tasted.accomanied with a lovely variety... More 

Helpful?
Thank Fionacallisto
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear Fionacallisto Thank you for your recent review. I am pleased you were able to indulge in one of our High Tea experiences in the Lobby Lounge. It is indeed, a wonderful way to spend an afternoon with friends and a popular choice for many of our visitors. Hopefully we will see you return some time in the future. Sincerely,... More 

Perth, Australia
Level Contributor
18 reviews
8 hotel reviews
Reviewed 28 June 2016

Decor and amenities within both the room and the hotel are lovely. We received friendly helpful service on arrival. The restaurants within the complex are 4/5 star and a couple of friendly bars. Thoroughly enjoyable stay and shall return again.

Helpful?
Thank Linda B
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear Linda B Thank you for your positive comments. It is pleasing to read that you enjoyed your recent stay and more importantly, the friendly and helpful service on arrival. We look forward to your next visit. Sincerely, Damian O'Donnell General Manager More 

Sydney, Australia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 June 2016

We stayed at crown metropol in may while visiting family the rooms where real nice and clean. only down fall was the hot water. There was none for hours every day which was not a great start especially after flying 5 hrs across the country only not able to freshen up. Also the kids wanted a bath and the water... More 

Helpful?
Thank hsaza
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear hsaza Thank you for your comments. Please accept my apologies for the difficulty experienced regarding the hot water. Our guest comfort is of paramount importance and regret not being able to deliver on this occasion. Thank you for taking the time to post your review and we do hope you return in the future. Sincerely, Damian O'Donnell General Manager More 

Perth, Australia
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 June 2016 via mobile

We attended a ball on Saturday night and booked a room at the metropol. We had a city view room 4th floor. It was clean spacious gorgeous views seemless checkin and check out . I really couldn't fault anything . The bed was so comfy and all the amenities you could want . It was a perfect overnighter thankyou metropol... More 

Helpful?
Thank lisa c
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear lisa c Thank you for your comments. Your feedback regarding our facilities and customer service at check-in and check-out are pleasing and I will be sure to share your comments with the operational team. It is certainly an advantage to stay overnight after attending a function at Crown Perth and just adds to the overall experience. Once again, thank... More 

Sydney, Australia
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 June 2016 via mobile

Lovely rooms since they have been updated. Staff are great and very friendly The buffet is fantastic and great selections of restaurants - great for the business traveller . The location is ok , but you will need to get s cab into the CBD They can be a little struck in the casino , just carrying s business laptop... More 

Helpful?
Thank Sydneysider52
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear Sydneysider52 Thank you for your recent review. It is pleasing to read that you enjoyed your experience at Crown Metropol Perth whilst you were here on business. Given the volume of patrons visiting the Complex on a daily basis for a variety of reasons, our security team maintain a strict process in ensuring the wellbeing and safety of our... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
On the banks of the world-famous Swan River overlooking the stunning sun kissed backdrop of the Perth city skyline, Crown Metropol Perth redefines luxury accommodation offering a distinctive, modern and unmistakably luxurious escape.Each of Crown Metropol Perth’s guest rooms are abundant with space and natural light and feature high-tech entertainment facilities, plush furnishings and spacious bathrooms, plus guests have access to our renowned resort-style pool area, children’s zone and glamorous ISIKA Perth. ... more   less 

Additional Information about Crown Metropol Perth

Address: Great Eastern Highway, Burswood, Perth, Western Australia 6100, Australia
Region: Australia > Western Australia > Greater Perth > Perth > Burswood
Price Range: $258 - $635 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crown Metropol Perth 5*
Number of rooms: 397
Reservation Options:
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Also Known As:
Intercontinental Burswood Hotel Perth
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Questions & Answers

Here's what travellers have asked, with answers from Crown Metropol Perth staff and other travellers.
17 questions
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Questions? Get answers from Crown Metropol Perth staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Chose a room in the higher floors for a better view.”
 of 5 bubbles JaimeH601, 28 Nov 2016 | Read review
“Ask for a room overlooking the pool”
 of 5 bubbles MattL749, 13 Nov 2016 | Read review
“Floor on the upper levels with view of the river”
 of 5 bubbles CharlesR71, 1 Nov 2016 | Read review
“River / City view /Ask for an upgrade on arrival if available”
 of 5 bubbles jay255100, 21 Oct 2016 | Read review
“Ask for a room facing the city so you get plenty of sun and a good outlook from your window”
 of 5 bubbles SGH1969, 16 Oct 2016 | Read review
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