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Crown Metropol Perth

Booking.comUS$189*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Crown Metropol Perth
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1,474 Reviews from our TripAdvisor Community

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Showing 1,454: English reviews
Melbourne, Victoria, Australia
Reviewed 3 weeks ago

My husband and I had a very romantic weekend away and were delighted with the high standards at the Crown Metropol. Beautiful rooms, terrific foyer, divine bars and foyer areas and a sensational buffet breakfast.

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Helpful?
Thank Colleen J
Reviewed 3 weeks ago via mobile

I booked a room at Crown Metropol for my wedding night last Saturday night. When myself and my new husband arrived at the hotel we were super excited and after checking in we walked into the room only to find that there were two single beds, not a King bed as I had booked. As it was our wedding night,...

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Helpful?
Thank Jennifer W
CrownHotelsGM, General Manager at Crown Metropol Perth, responded to this review

Dear Jennifer W, Thank you for your feedback following your recent stay. Needless to say, it was extremely disappointing to learn of your experience with us. As discussed with our Duty Manager, your reservation was confirmed in a Luxe Twin room via the online travel agent who handled your booking. While we did attempt to move you to a King...

Perth, Australia
Reviewed 3 weeks ago

We've done a fair bit of travelling over the years & had some great service, but seriously, in terms of the accepted standards in Perth, this was as good a service as we have received anywhere in the world. All started with "Max" at the reservation desk who just could not do enough & was extremely helpful. Booked in for...

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Helpful?
Thank paul r
CrownHotelsGM, General Manager at Crown Metropol Perth, responded to this review

Dear paul r, Thank you for sharing your excellent feedback on Tripadvisor. It is always gratifying to receive such positive feedback from our guests, particularly acknowledging the above and beyond service from our team. Rest assured I will ensure your feedback is shared with Max, Rhonda and the entire team. We hope to welcome you back again to Crown Metropol...

Reviewed 4 weeks ago

We spent 3 nights at the Metropol,it was pure bliss,the room was spacious and well decked out,the view was absolutely fantastic looking over the pools to the river and parkland,there is a sliding screen to the bathroom that when opened allows you to take in the view whilst showering.Beds were very plush and comfortable.Being part of the Crown complex there...

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Thank baguspeter
Perth, Australia
Reviewed 4 weeks ago via mobile

Very very nice luxury hotel. Superb views, excellent food venues, professional staff. What else could you ask for? Excellent place to stay while you are in Perth, or even just for a romantic night away from the house. Perfect.

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Thank PerthTraveller1997
CrownHotelsGM, General Manager at Crown Metropol Perth, responded to this review

Thank you for your review, PerthTraveller1997. It was a pleasure to read your kind feedback regarding your recent stay at Crown Metropol Perth. I was so pleased to note your comments regarding our facilities, staff and guest rooms. We hope to welcome you back again in the near fut​ure. Sincerely, Damian O'Donnell General Manager Crown Metropol Perth

Reviewed 4 weeks ago

My partner and I spent a night at the Crown Metropole in Perth before catching a flight to Broome. The hotel is located only 15 minutes from the airport and has all the facilities needed for a good break—swimming pools, gym, lots of bars and restaurants, a theatre, play park, and, of course, a casino. All went well except for...

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Helpful?
Thank S S
CrownHotelsGM, General Manager at Crown Metropol Perth, responded to this review

Thank you for your review. While it was pleasing to learn that you enjoyed your overall stay, it was disappointing to read of your experience on departure. I am unsure if you raised your concerns with one of our managers while at the hotel, however, we would be delighted to discuss your review in more detail should you have the...

Sydney, Australia
Reviewed 4 weeks ago via mobile

My last few visits this month have been at the Crown Towers. This time around I was booked into the Metropol. I won't lie to you. I was a bit disappointed when I found out after the amazing experience in Crown Towers.....let me tell you that was definitely misplaced. The Metropol is beautiful. The renovation of the previous Burswood has...

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2Thank Brian W
Perth, Australia
Reviewed 16 April 2017 via mobile

Metropol still has the lure and luxury that it's always had, and fortunately hasn't been overshadowed, too much, by Towers. Our room was generous enough for a comfortable stay with a decent lounge and desk. The bed leaves a lot to be desired with a very firm mattress and ridiculously soft pillows, that don't offer too much support. No pillow...

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Helpful?
Thank hopdan88
CrownHotelsGM, General Manager at Crown Metropol Perth, responded to this review

Thank you for your review, hopdan88. I was pleased to hear that you had another comfortable stay and your feedback is very much appreciated. With regards to our beds and pillows, our housekeeping team are available 24-hours a day to make any adjustments required. Feel free to contact our Duty Manager on +61 8 9362 7684 who would be happy...

Melbourne, Australia
Reviewed 15 April 2017

Review collected in partnership with Amoma.com
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Thank Sportscorp13
Reviewed 13 April 2017 via mobile

Firstly the concierge watched me struggle to unload my bags & didn't offer adsistance; check-in efficient; had requested & paid for an upgrade king spa room; high up with good river & city views; got to room - view of the storage room next door with boxes piled up; a building site & lots of hotel ugly roof tops -...

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2Thank Lynda M
CrownHotelsGM, General Manager at Crown Metropol Perth, responded to this review

Dear Lynda M, Thank you for taking the time to share your feedback on Tripadvisor. I would like to extend my sincere apologies for what was quite clearly a disappointing stay. The issues you have described are not to our usual high standards, and rest assured I will be sharing your feedback with the wider management team to avoid any...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
On the banks of the world-famous Swan River overlooking the stunning sun kissed backdrop of the Perth city skyline, Crown Metropol Perth redefines luxury accommodation offering a distinctive, modern and unmistakably luxurious escape.Each of Crown Metropol Perth’s guest rooms are abundant with space and natural light and feature high-tech entertainment facilities, plush furnishings and spacious bathrooms, plus guests have access to our renowned resort-style pool area and children’s zone. ... more   less 

Additional Information about Crown Metropol Perth

Address: Great Eastern Highway, Burswood, Victoria Park, Western Australia 6100, Australia
Region: Australia > Western Australia > Greater Perth > Victoria Park > Burswood
Price Range: $228 - $396 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crown Metropol Perth 5*
Number of rooms: 397
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Also Known As:
Intercontinental Burswood Hotel Perth
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Questions & Answers

Here's what travellers have asked, with answers from Crown Metropol Perth staff and other travellers.
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Questions? Get answers from Crown Metropol Perth staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a city/river view room”
M1959LXphilb, 21 May 2017 | Read review
“Request upper floor room, facing away from foyer.”
First_time_in_Nam, 15 May 2017 | Read review
“I prefer rooms with city views.”
0_MuNch_0, 10 May 2017 | Read review
“Must visit the hotel bars!”
ColleenJ118, 3 May 2017 | Read review
“Worth upgrading to a Luxe View King with Spa”
paulrV7698TJ, 1 May 2017 | Read review
5 of 5
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US$189* /night
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Prices are for 1 room, 2 adults
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