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All reviewslong term staybedroom suitesmall outdoor poolsmall kitchensuper walmartyogurtstayed here for two weekshenry fordsofa sleepervisit dearbornvery clean hotelfront desk staffnice sizemain buildinggreenfield villageenjoyed my staycomplimentary breakfast
I had a great visit home for my birthday! Karen (Front Office Supervisor) and the staff that I encountered were very welcoming and attentive.
I work in the hospitality industry as well so it's always nice to witness the hard work and efforts of my...More
Response from Heather J, Director of Sales at TownePlace Suites Detroit DearbornResponded 1 week ago
Thank you syoung03 for such a kind, wonderful review! Our staff works very hard to ensure that each guest they encounter has the best stay possible, and it is really nice to hear that our guests are appreciating their efforts. We hope that you had...More
I was a bit nervous due to the mix of reviews but was very pleasantly surprised. I booked online through the hotel's website with the AAA discount and reserved a 2 room suite. Check in went smooth and cookies were available which was a nice...More
1 Thank Lisa M
Response from Heather J, Director of Sales at TownePlace Suites Detroit DearbornResponded 16 March 2018
What a kind review Lisa M! Thank you so much!
We appreciate that you gave us a chance, despite the mixed reviews that we have received. We understand that reviews can cause some people to be nervous when booking, but we are thrilled that we...More
Rooms were a nice size, very clean, and very updated. Basically small apartments. We had 4 rooms and everyone was very pleased with them. Beds were super comfortable as well. Would definitely stay again if in the area.More
Response from Heather J, Director of Sales at TownePlace Suites Detroit DearbornResponded 8 March 2018
Thank you so much davidlikesthis for this awesome review!
Our property is designed with extended stay in mind, so the rooms are made to feel like apartments to ensure that our guests are as comfortable as possible.
The rooms were also all renovated last year,...More
Enjoyed our stay here. We were going to a downtown event and were worried this was too far from town but it wasn't. It was also convenient to the Ford Museum (which was a great addition to our trip). This location had a friendly staff...More
Response from Heather J, Director of Sales at TownePlace Suites Detroit DearbornResponded 9 December 2017
Thank you rlspanda for your kind review! Although we are a short drive from town, we find that many of our guests prefer it because they have the choice to be in the busy city or away from all the noise. There is still plenty...More
I stayed for one night while in town for a concert. We had a two room suite. It was clean and a good size. The bed was a little to firm for my taste.
The complimentary breakfast was a decent spread. The oatmeal was really...More
Response from Heather J, Director of Sales at TownePlace Suites Detroit DearbornResponded 28 November 2017
First of all I would like to say thank you for taking the time to give us your feedback! We pride ourselves in offering the very best service, so each and every opinion matters to us. I am sorry that you found the...More