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The Henry, Autograph Collection

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712 Reviews from our TripAdvisor Community

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Showing 686: English reviews
Reviewed 11 January 2017 via mobile

Newly renovated, great rooms and beautiful art all over the hotel. That also can be bought!! Clean and well equipped gym. A great bar and good food. And again. Great art. It gives the hotel a gallery feeling. Also all over many pieces from the Autograph Collection where sports shirts and other items are signed. Authographed, hence the name. They...

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Helpful?
Thank Anne R
Ivana C, Front Office Supervisor at The Henry, Autograph Collection, responded to this review

Dear Anne R, Thank you for taking the time to share your valued feedback. We try to make everyone’s visit memorable by providing the best comfort, the friendliest service, and the best of amenities; and it’s always great to hear from our guests on how we’re doing. We are so delighted to hear you had a pleasant stay and that...

Stow, Ohio
Reviewed 7 January 2017

We only stayed one night because we were going to the Ford museum the next day, then heading home. We had a king bed and breakfast in bed the next morning. Our stay was very nice, nothing extraordinary but done very nicely. We only ate appetizers and breakfast, no main meal there, but the food was very good. Everyone helpful...

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Helpful?
Thank becky3176
Ivana C, Front Office Supervisor at The Henry, Autograph Collection, responded to this review

Dear becky3176, Thank you for staying with us, and for sharing your comments. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. I am pleased to hear you enjoyed our distinctive décor and the amenities we offer. It is always great to hear from our guests on...

Holt, Michigan
Reviewed 5 January 2017

We chose this hotel because it's close to the Henry Ford. It was easy to get back and forth. The public areas of the hotel are gorgeous! Loved the art lining the walls. The room was comfortable and clean. The staff was helpful and friendly. And there is a shopping mall and restaurants next door. What more could you ask...

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1Thank DEBBI1950
Ivana C, Front Office Supervisor at The Henry, Autograph Collection, responded to this review

Dear DEBBI1950, Thank you for staying with us, and for sharing your comments! We try to make everyone’s visit memorable by providing the best comfort, the friendliest service, and the best of amenities; and it’s always great to hear from our guests on how we’re doing. We are so pleased that you found the location to be perfect for your...

Lansing, Michigan
Reviewed 4 January 2017

My husband and I stayed here along with many of the bridal party/wedding guests for a NYE wedding. From the moment we arrived until we left, we were treated lovely. The hotel and rooms were clean and elegant! I was impressed with the staff and the overall feeling of this hotel. We'd stay here again in a heartbeat!

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Helpful?
Thank Andrea T
Ivana C, Front Office Supervisor at The Henry, Autograph Collection, responded to this review

Dear andreat54, Thank you for taking the time to share your positive feedback regarding your recent stay with us. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. Excellent service, especially during the celebration of such a special occasion, is our top priority....

Milwaukee, Wisconsin
Reviewed 1 January 2017

I've stayed here a number of times of the years. It used to be branded as a Ritz Carlton, before becoming a property where you could earn Marriott points. The service is top notch, staff is ultra-friendly and I enjoy looking at the extensive art collections on display in the lobby and other public areas. The bed is firm, just...

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Helpful?
Thank Mark H
Ivana C, Front Office Supervisor at The Henry, Autograph Collection, responded to this review

Dear Mark H, Thank you for taking the time to share your feedback with us regarding your most recent stay. We are so delighted to hear you had a pleasant stay and that you enjoyed the hotel, with all of its distinctive amenities. We certainly do strive to provide all of our guests with the level of service that you...

Hackensack, New Jersey
Reviewed 30 December 2016

The service and amenities are exquisite. The room is tastefully appointed and this old Ritz Carlton lives up to its new luxury feel. The room service is prompt, helpful and professional. The front desk staff are very friendly and professional.

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Helpful?
Thank RLF724
Ivana C, Front Office Supervisor at The Henry, Autograph Collection, responded to this review

Dear RFL724, Thank you for providing your valuable feedback. We certainly do strive to provide all of our guests with the level of service that you described you received during your stay. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. We were...

Boston, Massachusetts
Reviewed 27 December 2016

Staff is great, Clean, Modern, located next to a shopping Mall. Room was spacious, Bed (mattress and pillows) is comfy, and very clean in general. Has a good restaurant, gym and an indoor swimming pool.

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Thank Suleiman N
Ivana C, Front Office Supervisor at The Henry, Autograph Collection, responded to this review

Dear Suleiman N, Thank you for staying with us and taking the time to share your feedback. We are so pleased you enjoyed your experience from the location to the hotel amenities. We hope to have a chance to welcome you back! Ivana Cessante Front Office Supervisor-The Henry | An Autograph Collection Hotel

Detroit, Michigan
Reviewed 22 December 2016

Pleasent stay at the hotel highlighted by a nice meal at the hotel restaurant. Sat at the bar and was a little apprehensive about the menu, but the bartender Allen recommended the white fish and a delicious wine to go with it. Allen made me feel welcomed and was very attentive. A quick meal at the hotel turned into a...

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Helpful?
Thank Dee0125
Ivana C, Front Office Supervisor at The Henry, Autograph Collection, responded to this review

Dear Dee0125, Thank you very much for sharing your wonderful experience at our hotel with us! We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. I will be sure to acknowledge Allan for his efforts, I know he will appreciate your kind comments....

Manchester-by-the-Sea, Massachusetts
Reviewed 8 December 2016

We were visiting Thanksgiving week and while we'd wanted to stay in downtown Detroit, realized that we wouldn't be able to move around well Thanksgiving morning due to the parade there. Many people on Trip Advisor suggested moving out towards Dearborn, and The Henry in particular, so that we could get to the airport for a flight home Thanksgiving morning....

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Helpful?
Thank amybatt
Ivana C, Front Office Supervisor at The Henry, Autograph Collection, responded to this review

Dear amybatt, On behalf of our entire staff, thank you so much for your kind review. We try to make everyone’s visit memorable by providing the best comfort, the friendliest service, and the best of amenities; and it’s always great to hear from our guests on how we’re doing. We truly believe that service should be provided with one purpose...

Cleveland, Ohio
Reviewed 4 December 2016

It was nice and clean but you could tell the Hotel was a was an older building. The elevators seemed a little slow and the marble tile in the bathroom was a little stained. The Trio restaurant on the premise is quite expensive and although the food was good I was shocked at home much breakfast cost. It was $23...

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Helpful?
Thank OHTravelGuy
Ivana C, Front Office Supervisor at The Henry, Autograph Collection, responded to this review

Dear OHTravelGuy, Thank you for staying with us, and for sharing your comments. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. We appreciate the importance of costs when traveling and I will be sure to pass along your feedback regarding pricing. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
Adjacent to Fairlane Town Center. 3 miles from The Henry Ford. AAA Four Diamond hotel. Guestrooms include free internet access, 37 inch flat screen TVs with 24 HD channels, "The Henry Bed" exclusively by Lady Americana, Frette 400-count Egyptian cotton bedding, marble bathrooms, plush bathrobes and RUSK bath amenities. Experience culinary creations in The Gallery Restaurant, or 24 hour in room dining. fitness center, indoor pool, whirlpool and sauna. Now offering Marriott Reward Points. ... more   less 

Additional Information about The Henry, Autograph Collection

Address: 300 Town Center Dr, Dearborn, MI 48126-2712
Region: United States > Michigan > Dearborn
Price Range: $209 - $442 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Henry, Autograph Collection 4*
Number of rooms: 308
Reservation Options:
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Also Known As:
The Henry, Autograph Collection Hotel Dearborn
Dearborn Ritz Carlton
Ritz Dearborn
Ritz-Carlton Dearborn
Hotel Style:
#1 Business Hotel in Dearborn
#1 Family Hotel in Dearborn
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request odd numbered rooms to see the beautiful Detroit skyline!”
  • The upgrade to the presidential suite was beyond anything we could have expected!
  • Keri, our Social Executive Meeting Manager, added some personal touches to our room to welcome u
 of 5 bubbles momof3spartans, 1 Mar 2017 | Read review
“I would choose a room as far away as possible from the morning garbage dumpster.”
 of 5 bubbles kimberlysZ228GZ, 22 Feb 2017 | Read review
“The higher levels and facing towards downtown Detroit, this will give you the best views.”
 of 5 bubbles 644SusanL644, 20 Feb 2017 | Read review
“Avoid adjoining rooms if possible”
 of 5 bubbles mahoo9539, 20 Feb 2017 | Read review
“High floor away from the elevators. Face east for view of the city of Detroit skyline”
 of 5 bubbles J&S, 29 Jan 2017 | Read review
5 of 5