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Courtyard Detroit Downtown

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#11 of 33 Hotels in Detroit
Certificate of Excellence
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463 Reviews from our TripAdvisor Community

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Showing 446: English reviews
Northfield, Illinois
Reviewed 16 June 2015

The 1st morning, got in the shower and had no shampoo. 2 tubes of lotion though. Told front desk that morning. Went to work, came back...no shampoo. Separate trip to the desk. Much work to get what I paid for. Also, the "newly renovated room" had no stopper for the tub...forget taking a bath, and no aereator on the sink...

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Helpful?
Thank Gerry T
Gertha D, Manager at Courtyard Detroit Downtown, responded to this review

Good day Gerry T Thank you for your recent review. On behalf our entire staff, I would like to personally apologize for the service issues you experienced. It appears in our efforts to make our newly renovated rooms available to our guest; we missed thoroughly inspecting the areas that you mentioned. Our renovation team is now looking to revise the...

Kalamazoo, Michigan
Reviewed 15 June 2015

Because we are Marriott Gold Elite members, we were upgraded to a large suite with a big balcony with a really nice view. I like the location of this hotel and have stayed here 6-7 times for business and sporting events. Walking to Comerica Park, Ford Field and Greektown is easy. The only problem is the parking situation, which has...

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Helpful?
1Thank Kevin M
Jon C, Manager at Courtyard Detroit Downtown, responded to this review

Thank you for your review and please accept my personal apology for your valet experience. We understand the importance of a quality guest stay from arrival to departure and we failed to provide that last weekend. Due to your feedback, we have been able to identify the issues and addressed with our staff. Again we appreciate your candid feedback and...

Mackinac Island, Michigan
Reviewed 14 June 2015 via mobile

We stayed here for a girls weekend on June 12 & 13. The rooms were really nice and clean. The front desk people were very friendly & helpful. However when we checked out on Sunday, the front desk only had 1 person working, no one at the guest services desk, and a lot of people waiting for valet services. We...

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Helpful?
1Thank chelseac2013
Jon C, Manager at Courtyard Detroit Downtown, responded to this review

Thank you for your review and please accept my personal apology for your valet experience. We understand the importance of a quality guest stay from arrival to departure and we failed to provide that during your recent stay. Due to your feedback, we have been able to identify the issues and addressed with our staff. Again we appreciate your candid...

Fort Myers Beach, Florida
Reviewed 5 June 2015 via mobile

Wow this was amazing!!! Walked to the game and fun even though they lost. The hotel was super clean and everyone was super friendly. There is a nice bar on site. You can walk to the water front. Will decently do this again. Parking is $23 a day you can park off site but we couldn't find it.

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1Thank Tina E
New York City
Reviewed 4 June 2015

This hotel is conveniently located near the Baseball and Football stadiums. Their is a small cul de sac in front of the hotel when you pull up. It was filled with parked cars and other guests arriving. Their was no valet to be found. The rooms were tired and old. The couches, bathrooms and carpets all showed sign or wear...

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Helpful?
Thank diamondHH
Jon C, General Manager at Courtyard Detroit Downtown, responded to this review

Dear diamondHH, Coincidentally I just responded to another guest review yesterday with a similar concern from last August. Unfortunately it would be difficult to research specific circumstances around our valet service almost a year later, but the renovation concern has been addressed. Our new guest rooms are getting great reviews, and we are looking forward to the renovation completion by...

Sarnia, Canada
Reviewed 3 June 2015

Couches in living room area of room were dIrty and the restaurant was horrible. The parking and valet was sketchy but everything else was ok. The front desk staff were nice and helpful but for the price there are better options from my experiences.

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Helpful?
Thank cokefizz
Jon C, General Manager at Courtyard Detroit Downtown, responded to this review

Thank you for posting Cokefizz. I apologize for the issues you experienced during your stay last August. Although it would be difficult to research specific circumstances almost a year later, I assure you both concerns have been addressed. Our new guest rooms are getting great reviews, and we are looking forward to the renovation completion by mid-summer. We hope to...

East Lansing, MI
Reviewed 2 June 2015

I stayed here during the Detroit Grand Prix. Convenient and easy drive to Belle Isle Park. Front desk staff was friendly and had quick response to a plumbing problem in the room. Rooms appear to have been refreshed recently with new paint, wallpaper and bedding. The rooms provide comfortable beds and a spacious bathroom with a great shower head. Should...

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Thank Worldly Woman
Walled Lake, Michigan
Reviewed 20 May 2015 via mobile

I stayed here for four nights for a business conference. My king room was very spacious, clean & had a spectacular view of the city. Food for our luncheons & dinners was good & there were many items on the breakfast buffet. The staff were courteous & friendly. Cross-over access to the Ren Cen offers many restaurants & shops. The...

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Thank Barbara P
Westerville, Ohio
Reviewed 20 May 2015

Newly reonovated rooms with nice ammenities. Only thing they missed is a suitcase holder and a full lenght mirror. Other than that the rooms look and feel wonderful. Staff at front desk is helpful. I have stayed her many times over several years. One of the best vale services. Always pleasant and helpful. Only negative is that there always seems...

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Thank Kathy B
Novi, Michigan
Reviewed 19 May 2015

We live in the burbs of Detroit, but had a couple of events downtown over a weekend, so we decided to stay at the Courtyard based on the great reviews we saw on TA. We were checked in promptly when we arrived at 4, and the front desk staff was friendly and efficient. Our room was a suite, and we...

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Thank francefantoo

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Concierge
Official Description (provided by the hotel)
A sleek, stylish star among hotels in downtown Detroit, Michigan, the distinctive Courtyard by Marriott Detroit Downtown offers superior convenience & style. Attractions are easily accessible from this boutique downtown Detroit hotel including the Fox Theatre, Ford Field, Comerica Park, Joe Louis Arena & Greektown Casino. Explore the surroundings of this hotel in downtown Detroit and step out to the GM Renaissance Center, conveniently connected by skyway. Discover a multi-million dollar room renovation featuring plush bedding, spacious bathrooms, high-speed Internet, and much more. Business and leisure travelers will revel in downtown Detroit, MI hotel amenities, such as extensive meeting space, 37-inch flat panel TVs, connectivity panels and People Mover access. Maintain your workout routine in our state-of-the-art fitness center with cardiovascular equipment, free weights, and large indoor pool. ... more   less 

Additional Information about Courtyard Detroit Downtown

Address: 333 E Jefferson Ave, Detroit, MI 48226-4352
Region: United States > Michigan > Detroit
Price Range: $229 - $388 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard Detroit Downtown 3.5*
Number of rooms: 260
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Also Known As:
Courtyard By Marriott Detroit Downtown Hotel Detroit
Detroit Courtyard
Detroit Marriott
Hotel Style:
#9 Romantic Hotel in Detroit
#9 Business Hotel in Detroit
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Detroit Downtown staff and other travellers.
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Questions? Get answers from Courtyard Detroit Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Steer clear of the elevators. I was two rooms away, and I had to wear ear plugs.”
 of 5 bubbles donbailey75219, 13 Oct 2016 | Read review
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