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Doubletree by Hilton Detroit Downtown - Fort Shelby

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Doubletree by Hilton Detroit Downtown - Fort Shelby
Doubletree by Hilton Detroit Downtown - Fort Shelby
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1,195 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Detroit Downtown - Fort Shelby
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Showing 1,168: English reviews
mn
Reviewed 16 May 2016

stayed here to go to a ball game. near people mover. rooms are suite type huge sititng area two tv. beds are wonderful excellent heat colling controls that work. staff helpful. great location. we walked late at night from greektown and it was completely safe. streets are clean. lots of resturants near but not super near. but hey have a...

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1Thank MnTreker
Reviewed 11 May 2016 via mobile

I stayed there for one night for a convention at the MGM. My room was dirty, hair in the bathroom and you could tell they had not swept the room. I also waited on the shuttle back from the MGM to the Doubletree for 45 minutes. I called several times and each time they said it was on its way,...

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Thank ppochiro
Larry B, Manager at Doubletree by Hilton Detroit Downtown - Fort Shelby, responded to this review

I want to apologize for the condition of your guest suite and for the wait with our shuttle. Your experience is very important and cleanliness and amazing service are what our hotel is all about. Thank you for providing the feedback. I hope that you will reconsider staying with us the next time you are in Detroit.

Utica, Michigan
Reviewed 11 May 2016

This was a wonderful experience forme and my wife. The staff and accommodations were outstanding. We felt something like 'Southern Hospitality' where we felt like we were being cared for like guests in their home!!!

Review collected in partnership with DoubleTree by Hilton
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Thank williamsP5001RE
Larry B, Manager at Doubletree by Hilton Detroit Downtown - Fort Shelby, responded to this review

It was our pleasure to extend that welcome and service. We truly thank you for staying with us and look forward to being of service the next time you are in Detroit

Denver, Colorado
Reviewed 10 May 2016

Your water is brown and you're not being honest with your guests about it. We were there for the Tigers opening day and woke up to brown water. Not only that, but we let it run for 30 minutes and it never cleared. When we asked your staff about it they said it was because you lost power the night...

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Helpful?
Thank ALMansfield
John-HiltonHelp, on behalf of the staff at Doubletree by Hilton Detroit Downtown - Fort Shelby, responded to this review

Dear ALMansfield, We’re very sorry we didn’t provide you with the high quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the water issue you encountered. We’ve reported the problem to our maintenance team and are confident this will not be an inconvenience for you and future guests. We will reach out...

Pittsburgh
Reviewed 9 May 2016

This is a historic hotel building, but the rooms are very modern and comfortable. I had a two-room suite which gave plenty of space to relax. Location is excellent - Downtown is very walkable, and the People Mover stop is a block away. Staff were helpful and efficient - overall an excellent hotel.

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Thank Pittsburgh_cyclist
Larry B, Manager at Doubletree by Hilton Detroit Downtown - Fort Shelby, responded to this review

It was our pleasure to be of service. We thank you for choosing our hotel and look forward to welcoming you back the next time you are in Detroit.

Reviewed 8 May 2016 via mobile

I've been to this property multiple times and have been disappointed by small things but multiple times now so I'm not sure we will be back. Don't get me wrong the staff members I've had interactions with were wonderful specifically in the Circle bar. However upon my last visit we found a used condom behind the TV stand. I left...

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Helpful?
Thank becca_lee27
John-HiltonHelp, on behalf of the staff at Doubletree by Hilton Detroit Downtown - Fort Shelby, responded to this review

Dear becca_lee27, Thank you for your feedback and for choosing our hotel. We’re sorry you encountered housekeeping problems. Unclean rooms are not typical at our hotel, and we appreciate that you brought this to our attention so we could help make it right. We have discussed this with our staff, and will make every effort to be sure our rooms...

Novi
Reviewed 7 May 2016

The room we had was a corner suite. It was very spacious and comfortable. The location of the hotel was great! The staff was very pleasant. My only complaint was that the only place to really park was valet and it was expensive, so definitely plan ahead for that!

Review collected in partnership with DoubleTree by Hilton
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Thank lynesham2016
Larry B, Manager at Doubletree by Hilton Detroit Downtown - Fort Shelby, responded to this review

Thank you for choosing our hotel. It was our pleasure to be of service and we look forward to your return the next time you are in Detroit.

Regina,SK, Canada
Reviewed 6 May 2016

Excellent staff throughout, friendly and helpful. Rooms are good size with separate seating area from bedroom. Fitness center very good and open 24 hrs...Starbucks in lobby opens at 6 am. Location of hotel to my business venue was very good. Round Bar serves same food as restaurant...the CHILI is amazing

Review collected in partnership with DoubleTree by Hilton
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Thank Ron C
Larry B, Manager at Doubletree by Hilton Detroit Downtown - Fort Shelby, responded to this review

Thank you for taking the time to write a review. We were happy to be of service and look forward to your return.

Reviewed 5 May 2016

I recently shared at the DoubleTree for a wedding. The rooms have been remodeled recently and were very accommodating and spacious. Everything was meticulously clean and well cared for, with the exception of the outside of the windows. Our room was on the 5th floor and the outside of the windows were filthy. A window washer is definitely in order!...

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Thank Gretchen V
Larry B, Manager at Doubletree by Hilton Detroit Downtown - Fort Shelby, responded to this review

We thank you for being our guest and look forward to your return.

Salem, United States
Reviewed 3 May 2016

The staff matters when you stay at a hotel where you expect extras. The staff here were welcoming and attentive to our needs. They greeted us as we came and went, just a simple hello, or enjoy your evening, advice on where to eat or to get a taxi. The price was a good value and we had a suite....

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Theresa S
Larry B, Manager at Doubletree by Hilton Detroit Downtown - Fort Shelby, responded to this review

We are so pleased to see that you enjoyed your time with us. We were happy to be of service and look forward to welcoming your return. We will have a warm cookie waiting.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Wonderful historic hotel in the heart of downtown Detroit. Enjoy our all suite hotel rooms. Just one block from the people mover. ... more   less 

Additional Information about Doubletree by Hilton Detroit Downtown - Fort Shelby

Address: 525 W Lafayette Blvd, Detroit, MI 48226-3122
Region: United States > Michigan > Detroit
Price Range: $242 - $392 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Detroit Downtown - Fort Shelby 3.5*
Number of rooms: 203
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Travelocity, Hotels.com and Jetsetter so you can book your Doubletree by Hilton Detroit Downtown - Fort Shelby reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Detroit Downtown - Fort Shelby Hotel Detroit
Doubletree Hotel Fort Shelby
Hotel Style:
#3 Best Value Hotel in Detroit
#4 Business Hotel in Detroit
#5 Romantic Hotel in Detroit
#9 Family Hotel in Detroit
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Detroit Downtown - Fort Shelby staff and other travellers.
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4 months ago

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Questions? Get answers from Doubletree by Hilton Detroit Downtown - Fort Shelby staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“make sure you pay attention to your rates and the charges.”
 of 5 bubbles sonnysundstrom, 21 Feb 2017 | Read review
“I think all rooms are probably nice but the higher up is a bit better for view.”
 of 5 bubbles Acb8694, 15 Jan 2017 | Read review
“Ask for a suite.”
 of 5 bubbles Hudsonrev, 2 Jan 2017 | Read review
“Go for a high floor if you want peace and quiet.”
 of 5 bubbles X4585TGmichaelm, 18 Nov 2016 | Read review
“Street views are always nice, the higher the better”
 of 5 bubbles Dr_Engineer_Adelaide, 2 Nov 2016 | Read review
5 of 5