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Holiday Inn Express Detroit - Downtown

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Holiday Inn Express Detroit - Downtown
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496 Reviews from our TripAdvisor Community

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Showing 476: English reviews
Sault Ste.Marie Ont., Canada
Reviewed 6 days ago NEW

Stayed 2 nights for hockey game and Auto show @ COBO rooms were clean,staff is extremely friendly nice to see, very down to earth employees (Good job management) room was small but for price paid it was good value considering your down town Detroit,Continental breakfast was good (Standard Holiday in Select),Valet service was very professional, If I stayed down town...

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Helpful?
Thank Steve L
HolidayInnDetroit, Social Media Coordinator at Holiday Inn Express Detroit - Downtown, responded to this review

Hi Steve Thank you for taking the time to share your feedback. On behalf of the entire staff, thank you for your kind remarks. We are so delighted to hear that you had a pleasant stay at our hotel. We look forward to welcoming you back again! Ebone' Alexander Social Media Coordinator Holiday Inn Express Downtown Detroit

Canada
Reviewed 17 December 2016 via mobile

Great location, decent accommodation, reasonably priced BUT half the hotel seems to have been booked out to a group of drunk, potsmoking screaming 20 somethings, and they have all just returned from the bar at 2:30 for round two in the hallways. I shouldn't be surprised, they were already drunk and high in the lobby and corridors in animal costumes...

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Helpful?
Thank mimispetals
HolidayInnDetroit, Social Media Coordinator at Holiday Inn Express Detroit - Downtown, responded to this review

Hi Mimipetals Thank you for taking the time to share your experience at our hotel. Let me assure you we take great pride in the experience our guests have at our hotel. We strive to make every guest feel as comfortable as possible at our hotel. I would like to apologize that we missed the chance to provide you with...

Dubuque, Iowa
Reviewed 13 December 2016

Stayed three nights at the Holiday Inn Express. The valet was great, no coplaints there; but that's it. We had no hot water all weekend. They were going to replace the boiler, and apparently didn't do it. $160 a night room, and an additional $30 to park; I don't think hot water is too much to ask for. The second...

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Helpful?
Thank ZakD
HolidayInnDetroit, Social Media Coordinator at Holiday Inn Express Detroit - Downtown, responded to this review

Hi ZakD Thank you for taking the time to share your feedback. Let me assure you that we take great pride in the service that we provide to each guest and anything short of fantastic is unacceptable Due to the serve weather, our maintenance department were working diligently on the boilers in the hotel in that process, the boilers had...

Provo, Utah
Reviewed 12 December 2016

I came into town on business. The location was great and was easy to get to where I needed to go. The staff was extremely friendly and having a restaurant connected to the hotel was great for those late nights when we didn't want to go back out into the cold. I was on the 16th floor, I don't know...

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Helpful?
Thank juliet1980
HolidayInnDetroit, Social Media Coordinator at Holiday Inn Express Detroit - Downtown, responded to this review

Thank you for sharing your experience. I am so pleased that you found our location to be perfect for your visit. On behalf of our entire staff, I truly your appreciate your kind remarks about our staff. Please know that we are in the process of refreshing our guest rooms and look forward to unveiling a new guest room experience...

fairhaven,
Reviewed 2 December 2016

No food offered at the hotel. Many TV channels missing (HBO, NBC, ABC, ESPN among them). Front desk admitted "we've had a problem with DirecTV for a while." (Funny, they didn't mention that when I booked or arrived) Room was boiling hot all night, impossible to sleep. Front desk said there's "nothing we can do." So to summarize: if you're...

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Helpful?
Thank chris d
HolidayInnDetroit, Social Media Coordinator at Holiday Inn Express Detroit - Downtown, responded to this review

Hi Chris Thank you for taking the time to share your feedback. Let me assure you that we take great pride in the service and experience that we provide to each guest and so I would like to truly apologize that we missed the chance to provide you with a flawless stay. I look forward to the opportunity of welcoming...

Troy, Michigan
Reviewed 27 November 2016

My husband and I stayed at this hotel over the marathon weekend. If you think this hotel is expensive under normal circumstances, it is extremely overpriced during marathon weekend. However, its location is perfect for attending events downtown, though the lights and noise of the city might be bothering to light sleepers. Upon arrival, the valet was very professional and...

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Helpful?
Thank 612-B
HolidayInnDetroit, Social Media Coordinator at Holiday Inn Express Detroit - Downtown, responded to this review

Thank you for staying with us. I am glad that you found our location to be a convenience. On behalf of our entire staff I would like to apologize for this unfortunate experience you and your husband had at our hotel. We take hotel hygiene and cleanliness very seriously. As a result, IHG has established very strict standards for cleanliness...

Reviewed 14 November 2016 via mobile

The location was excellent, right in the middle of downtown. In the city for an event at Cobo. I was able to walk to Cobo from the room. The room was ok, there was a fridge and microwave, but the bed was not comfortable and valet was $27/night.

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Helpful?
Thank familytraveler1K
Emily D, Director of Digital Presence at Holiday Inn Express Detroit - Downtown, responded to this review

Family Traveler, Thank you for taking the time to share your feedback. I am so pleased that that you found the location of the hotel to be so convenient for your trip to Cobo. Please know that we are replacing all of the beds and bed frames throughout the hotel based on the feedback from guests like yourself. We look...

Reviewed 7 November 2016 via mobile

The bell boy didn't help to take the luggage. When we checked in, the front desk lady hand was shaking and slow. She was hardly to read my credit card no. I read to her. In the way, it is very old fashion but the price seems high. My suggestion. I'll not come back

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Helpful?
Thank TKTManager
HolidayInnDetroit, Social Media/ Sales Coordinator at Holiday Inn Express Detroit - Downtown, responded to this review

Hi TKTManager Thank you for taking the time to share your feedback with us. Let me assure you that we take great pride in the service that we provide to each guest and anything short of fantastic is not acceptable. I would like to truly apologize that we missed the chance to provide you with a flawless stay. I hope...

Kansas City
Reviewed 2 November 2016

I stay at Holiday Inn Express every time I go to Detroit, at 2-3 times a year. I have also stayed at the Holiday Inn Express in Ft Lauderdale, FL. The rooms are clean, I have never had any problems. The hotel employees have always been very helpful and friendly.

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Helpful?
Thank patriciawD568MR
HolidayInnDetroit, Social Media/Sales Coordinator at Holiday Inn Express Detroit - Downtown, responded to this review

Hi PatriciawD568MR Thank you for taking time time to share your feedback with us. We are so delighted to hear you had a pleasant stay and enjoyed the hotel once again. We look forward to welcoming you back! Ebone' Alexander Social Media/ Sales Coordinator Holiday Inn Express Downtown Detroit

Battle Creek, Michigan
Reviewed 18 October 2016

easy access to hotel. valet service top notch. clean and service was very good. we went to a concert at Fox Theather and very disappointed that they had quit the shuttle service. Very short distance to the Fox, but to far for us to walk and cab was $11.00+tip each way. also need to put a small laundry basket in...

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Helpful?
Thank cjgiggy
HolidayInnDetroit, Social Media Coordinator at Holiday Inn Express Detroit - Downtown, responded to this review

Thank you for staying with us! We truly appreciate your wonderful feedback. We look forward to welcoming you back again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites of Downtown Detroit is a first class hotel that is ideal for travelers who are visiting for either business or leisure purposes. In addition to our finely appointed guest rooms, we offer fully equipped suites with full kitchens for extended stays. Some of our outstanding amenities include a state-of-the-art fitness center, indoor heated pool, 24-hour business center, and complimentary high-speed Internet access. Don't forget to join us for breakfast at our newly updated Express Start Breakfast Bar. We now offer a selection of hot entrees! The Holiday Inn Express Hotel & Suites of Downtown Detroit also offers valet parking for your convenience at fee of $27.00 per car per night, the lowest priced hotel parking in the downtown area. Located in the heart of downtown Detroit, the Holiday Inn Express Hotel & Suites is within walking distance of Cobo Convention Center, Joe Louis Arena (Detroit Red Wings) and the new MGM Grand Casino. The hotel is also positioned perfectly near the People Mover, Greektown Casino, Motor City Casino, Detroit Opera House, Fox Theatre, Hard Rock Cafe, Comerica Park (Detroit Tigers), and Ford Field (Detroit Lions). For the busy executive, the hotel is located only 1-2 blocks from Compuware World Headquarters, DTE Energy, and AT&T, just to name a few. The General Motors World Headquarters, famously known as the Renaissance Center, is located less than one mile from the hotel and is open to the public during weekdays for tours and shopping. Visitors can even venture off across the border into Canada by crossing the Ambassador Bridge or the tunnel into Windsor, Canada. For your next visit to Detroit, Stay Smart at the Holiday Inn Express and Suites of Downtown Detroit! ... more   less 

Additional Information about Holiday Inn Express Detroit - Downtown

Address: 1020 Washington Blvd, Detroit, MI 48226-2613
Region: United States > Michigan > Detroit
Price Range: $205 - $456 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Detroit - Downtown 2.5*
Number of rooms: 241
Reservation Options:
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Also Known As:
Holiday Inn Express Detroit - Downtown Hotel Detroit
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Detroit - Downtown staff and other travellers.
8 questions
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Sault Ste. Marie, Michigan, United States
over a year ago
Ottawa
14 days ago
Ottawa

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Questions? Get answers from Holiday Inn Express Detroit - Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Continental breakfast served daily”
 of 5 bubbles patriciawD568MR, 2 Nov 2016 | Read review
“We have stayed in a couple different rooms and they were all great.”
 of 5 bubbles travmia, 12 Oct 2016 | Read review
“High Floors are nice!”
 of 5 bubbles 665terrib, 4 Oct 2016 | Read review
“Pool is on the top floor - perfectly good pool; I just advise against getting a room up on the same floor.”
 of 5 bubbles 220parisl, 30 Aug 2016 | Read review
“No Accessible Beds”
 of 5 bubbles Jimwolf19, 22 Jul 2016 | Read review
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