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Hotel was in the perfect location, a short walk to Ford stadium for the concert we were attending (AC/DC). Parking, however, was an experience. It was my first trip to Detroit, there was no parking to be found near the hotel, so we had to...More
1 Thank Molly43130
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Detroit - DowntownResponded 14 October 2015
I appreciate your post regarding your recent stay with our hotel. Our hotel values each feedback as this will allow us identify the areas that may benefit from our additional attention. Thank you for noting our friendly staff and the cleanliness of our...More
No complaints about this hotel, other than my usual wish that breakfast ran later because I missed it. The hotel does show its age but the room was clean and the WiFi was fast.
Location is pretty great. It's about a block from a people...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Detroit - DowntownResponded 11 October 2015
I appreciate your post regarding your recent stay with our hotel. Your review is important as it will help us monitor the things we need to improve on and the things we are good at. Thank you for noting the cleanliness of our...More
ok hotel, was in walking distance of where I needed to be. thin walls, could hear people next door, pool area in need of major update. continental breakfast was not good at all. most of front desk was helpful except when I checked out and...More
Thank Lisa K
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Detroit - DowntownResponded 5 October 2015
Dear Lisa K,
Thank you for your stay and for leaving a review about our hotel on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. We are glad you found our location...More
Staff was excellent but this was a disappointing Holiday Inn Express. The rooms were dark, not very comfortable and quite depressing, really. The breakfast is what to expect at a Holiday Inn Express.
In need of renovations. Location is good for COBO and two streets...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Detroit - DowntownResponded 1 October 2015
Thank you for posting a review from your recent stay with us. It is nice to see that you were able to appreciate the service provided by our staff and the convenience of our location. However, we regret to learn that you were...More
Not the worlds best hotel but the staff is very firendly and you have bed to sleep in and breakfast in the morning. There is a pool on the top floor - again: not the most perfect one but there is also not much missing....More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Detroit - DowntownResponded 30 September 2015
Thank you for staying with us and for leaving a review on TripAdvisor. We appreciate high rating you gave to our staff service, cleanliness, and our location. We are also glad to hear that your overall stay was to your satisfaction. We will...More
Response from HolidayInnDetroit | Property representative |
Unfortunately, we no longer offer the shuttle service. However we are in walking distance of the Joe Louis Arena. It's between a 10-15 minute walk. If walking is not an option, we are located 2 minutes from the... More
Unfortunately, we no longer offer the shuttle service. However we are in walking distance of the Joe Louis Arena. It's between a 10-15 minute walk. If walking is not an option, we are located 2 minutes from the Detroit People Mover which is a monorail system that travels through the downtown area. Joe Louis Arena is one of the stops. It cost 75 cent to ride. Let me know if you have any more questions.
Social Media Coordinator
Holiday Inn Express Downtown Detroit