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Hilton Garden Inn Detroit Downtown

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Hilton Garden Inn Detroit Downtown
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876 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Detroit Downtown
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Charlotte, North Carolina
Reviewed 1 July 2016

Yes, it is super convenient for a Tigers game and I would recommend it for that. Otherwise it was just "ok". The room was clean but not super clean and the bathroom is definitely in need of some tender loving care. There was caulk everywhere it was not supposed to be and missing / very dirty grout, chipped tile and...

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Helpful?
Thank alison d
HGIDD, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review

Thank you for choosing to stay with us and taking the time to write a review. We're glad that the location made your stay enjoyable. We will take your comments about the room under advisement since we are always looking for ways to improve our guests stay with us. We hope you'll come stay with us again for another tigers...

Denver, Colorado
Reviewed 1 July 2016 via mobile

Downtown Detroit is still working on revival. This hotel is walking distance from Greektown, restaurants, casinos, and Ford field. It did not feel safe walking at night. The rooms were ok but on the verge of being rundown. The staff was excellent as I always experience at Hilton properties.

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Helpful?
Thank DeeMJ303
HGIDD, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review

Thank you for choosing to stay with us and taking the time to write a review. We're glad that you enjoyed your overall stay and staff made it excellent. We're sorry about the street noise you experienced. We have been working with the city to resolve the issue. With the new development and ownership in our area you will definitely...

Reviewed 30 June 2016

Had a planned trip to Detroit to watch the Tigers play. You cannot get any better as far as a destination to where the fields are (Comerica/Ford). It is a 5 minute walk at most. Staff was nice and the lobby area is nice. Do not forget your room key. Obviously most of the hotels are worried about crime in...

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Helpful?
Thank Curtis N
HGIDD, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review

Thank you for choosing to stay with us and writing a review. We're glad you enjoyed the location and the staff. As for the room keys, we do follow the Hilton Standard of having key entry at all additional entrances to make sure our guests feel safe no matter where they travel. Our guests love the key entry for the...

Oceana County, Michigan
Reviewed 30 June 2016

Disappointed in housekeeping... We stay at this hotel almost every time we visit Detroit. We love the location. It is within walking distance of all the places we enjoy visiting. This visit was disappointing. Housekeeping never showed up to straighten the room. We had to contact the front desk for items that needed replenishing. They promptly brought the items requested...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Deb S
HGIDD, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review

Thank you Deb for choosing to stay with us again and writing a review. We apologize for you experience with your room not being serviced. We will share this review with the department. We're glad that the rest of your stay was great and that Casi made it even better. We hope you'll choose to continue to stay with us.

Oklahoma City, Oklahoma
Reviewed 29 June 2016

Stayed on a Saturday night. The restaurant took 20 minutes to get a drink and 45 minutes to get food. I noticed other people leaving before getting their food because the wait was so long. The noise outside the hotel kept me up most of the night. It was my first time in Detroit so I don't know if that's...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Baseballtraveler44
HGIDD, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review

Thank you for choosing to stay with us and taking the time to write a review. We're sorry that your experience in the restaurant was not up to our high standards. We will be sharing this review with the department so we can better service our guests. As for the noise outside, being downtown there is a lot going on....

Lafayette Hill, PA, United States
Reviewed 26 June 2016

We headed into Detroit to attend a Tigers game. We have never been to Detroit and knew about the city's bad reputation for safety. We were nervous getting off of M-10, but once we pulled into the hotel driveway, we felt very safe and the hotel was very welcoming. The hotel is a very short and safe walk to Comerica...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Jason B
HGIDD, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review

Thank you Jason For choosing to stay with us and taking the time to write a review. We're thrilled that our location, accommodations and staff made your stay great and we were able to change your view of Detroit. We hope to at your service again in the future.

Richton Park, Illinois
Reviewed 26 June 2016 via mobile

Stayed here while going to see a concert at Ford Field. A few blocks to the field and the staff was very friendly and helpful. Glad I was able to get a room and will gladly return if in the area again.

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Helpful?
Thank Jeff D
HGIDD, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review

Thank you Jeff for choosing to stay with us and taking the time to write a review. We're glad that you enjoyed your time with us attending a concert at ford field and that you would stay with us again in the future. We can't wait to be at your service again soon!

Edinburgh, United Kingdom
Reviewed 24 June 2016

The Staff were friendly and helpful, Hotel has set the bar for any other Hotels I have stayed in or likely to stay in. Great holiday in Detroit, the Hilton is a must to stay in and deserves *****, not ****+

Review collected in partnership with Hilton Garden Inn
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Thank chrissiehendrie
HGIDD, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review

Thank you for choosing to stay with us for your holiday and taking the time to write a review. We're glad that the staff made your stay excellent. We hope you'll stay with us again in the future.

Park City, Utah, United States
Reviewed 23 June 2016

Front desk did not seem to care that I was here on business and placed me in a room above the loudest bar in town (on a Wednesday night). I went downstairs to ask them if I could move to another side of the hotel away from the noise and their response to me was that it was a game...

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Helpful?
Thank Sherry W
HGIDD, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review

Thank you for taking the time to write a review and staying with us. We have address this issue with our front desk agents and we again apologize since this situation could have been handled better. We are going ahead with awarding the additional hilton honors points for your inconvenience today per our discussion via social media. We did report...

Detroit, Michigan
Reviewed 22 June 2016

We stayed at this location to make it convenient to attend a concert. The hotel was located 2 blocks from the venue at Ford Field made it perfect. We saved at least $40 in parking by staying there. The staff was friendly and the room was very nice. Had good shower pressure which is very important to me. The outdoor...

Review collected in partnership with Hilton Garden Inn
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Thank mr313det
HGIDD, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review

Thanks for choosing to stay with us and taking the time to write a review. We're glad that you enjoyed our location and accommodations for your night with "The Queen". We hope to be at your service again in the future!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Detroit Downtown hotel is located in downtown Detroit. Set in the heart of Harmonie Park, the hotel is surrounded by shops, restaurants and entertainment venues such as Ford Field and Comerica Park. Local businesses and corporate offices within walking distance to our hotel in Detroit, Michigan include Quicken Loans, Ernst and Young, PricewaterhouseCoopers and Compuware. ... more   less 

Additional Information about Hilton Garden Inn Detroit Downtown

Address: 351 Gratiot Ave, Detroit, MI 48226-2206
Region: United States > Michigan > Detroit
Price Range: $250 - $484 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Detroit Downtown 3*
Number of rooms: 198
Reservation Options:
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Also Known As:
Hilton Garden Inn Detroit Downtown Hotel Detroit
Detroit Hilton Garden Inn
Hilton Detroit
Hotel Style:
#5 Family Hotel in Detroit
#7 Romantic Hotel in Detroit
#7 Business Hotel in Detroit
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Detroit Downtown staff and other travellers.
12 questions
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Questions? Get answers from Hilton Garden Inn Detroit Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors (Hilton Honors) are better but you must remind staff if you are HH person”
 of 5 bubbles GordonChicago, 15 Nov 2016 | Read review
“Recommend you request a room off the 2 main streets in front of the hotel for a more quiet experience.”
 of 5 bubbles deborahsG967FY, 21 Sep 2016 | Read review
“high floor”
 of 5 bubbles jackiesamy, 18 Sep 2016 | Read review
“an interior room away from Gratiot is best”
 of 5 bubbles I6043PJwilliams, 14 Sep 2016 | Read review
“Not on the street side. Soooooo noisy”
 of 5 bubbles Debeatle, 9 Aug 2016 | Read review
5 of 5