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The Westin Book Cadillac Detroit

CancelonUS$180*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$229*
US$180*
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US$185*
US$185*
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The Westin Book Cadillac Detroit
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1,232 Reviews from our TripAdvisor Community

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Showing 1,201: English reviews
Oswego, Illinois
Reviewed 6 April 2017 via mobile

This hotel is beautiful! The staff is extremely friendly and polite. They treat you like royalty. The bar/lounge is also very nice and has great selection of drinks. The room was quite large and the bathroom was huge. The room had excellent amenities in general and the bed was awesomely comfortable in true heavenly bed style! The shower was also...

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Helpful?
Thank Tony Z
Westin_Book_Cadillac, Executive Assistant at The Westin Book Cadillac Detroit, responded to this review

I always love hearing that our guests enjoy our signature amenities - the Westin Heavenly Bed and Heavenly Bath! I love it more when I hear great things about the exceptional service our dedicated staff provide. Thank you for taking the time to recognize their service and for sharing this review. We look forward to your next visit! - Susan...

Ann Arbor, Michigan
Reviewed 3 April 2017

Well, let me just say one word: Impressive! I have never stayed at a Westin, and I was very impressed with everything - top to bottom. Front desk and room service was friendly and efficient, property was well maintained and comfortable, and exercise facilities, pool & spa were excellent! The bed was indeed heavenly, and the bath & toiletries were...

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Helpful?
Thank imasweethot
Westin_Book_Cadillac, Executive Assistant at The Westin Book Cadillac Detroit, responded to this review

First, we can't wait for you to celebrate your next milestone with us. Now that your engagement is marked with Westin memories we hope to make many more with you! Thank you for the review and for recognizing the dedicated staff who pride themselves on providing the great service you described. Sorry we missed the champagne flutes upon arrival, but...

Chicago, Illinois
Reviewed 31 March 2017

We stayed at this lovely spot after my sisters firm holiday party. I'm from Michigan so I remember this place before the Westin bought it and revamped it in its entirety. They actually now have residences in this spot. It was lovely, the rooms were spacious as ever! I could do cartwheels in this room. The bathroom as well and...

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Helpful?
Thank TTSantiago82
Canada
Reviewed 29 March 2017

We stayed recently at the hotel with a group of people on Sunday night, booked 6 rooms. This is a second stay at this hotel, I have to say it wasn't as good as the last year stay. They DO NOT respect Gold and Platinum members at the hotel. Had to wait a long time in line, and overheard some...

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Helpful?
Thank KRIS7511
Westin_Book_Cadillac, Guest Relations Manager at The Westin Book Cadillac Detroit, responded to this review

Thank you for taking time to provide a review. We are sorry you felt that your SPG status was not important to us. Please know, we value all of our guests and sincerely thank our SPG elite remembers for their loyalty to our hotels. I have passed on your comment regarding your dining experiences to our restaurant team leaders. Thank...

Reviewed 26 March 2017

The staff is what makes this hotel stand out. Every single staff member was friendly, helpful, and professional. Special mention goes to Deidrea, the very lovely lady who delivered delicious granola to my room on multiple occasions; I was obsessed with the hotel's homemade granola and had it ordered to my room a couple of times per day!! It turned...

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Helpful?
Thank Arlene S
Westin_Book_Cadillac, Guest Relations Manager at The Westin Book Cadillac Detroit, responded to this review

Thank you for you comments about the team and especially Deidrea. We strive to provide our guests with refreshing and intuitive service and it sounds like Deidrea was able to make your stay memorable. We look forward to have you back very soon. Be well, David W Guest Services Manager

Indianapolis, Indiana
Reviewed 25 March 2017

This is a beautifully renovated hotel with a great location and all the amenities. The room was nicely decorated and my bed was comfortable (my pillow was a bit hard). The staff was very attentive. And...lots of great restaurants within walking distance. I'm planning to come back in the summer!

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Helpful?
Thank JBP1234
Westin_Book_Cadillac, Guest Relations Manager at The Westin Book Cadillac Detroit, responded to this review

Thank you for the kind review. We are excited to have you back this summer as there is so much to see and do in the summer and all just blocks from the hotel. Movies in the park at Campus Martius, renting bike and riding on the RiverWalk, or taking the soon to be launched Q-Line streetcar up to the...

Austin, Texas
Reviewed 24 March 2017

Wonderful hotel with history and charm. The staff is just lovely and so helpful. It was close to museums and sports venues and so many great restaurants. You could walk to it all easily or if you want, the people mover is a block away. The rooms were so comfortable and spacious. The only issue, and it is minor, is...

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Helpful?
Thank HkyLvr
Westin_Book_Cadillac, Guest Relations Manager at The Westin Book Cadillac Detroit, responded to this review

Thank you for sharing your review. It is a pleasure to read that our team's service has left a positive impression with you. We hope you have an opportunity to return and enjoy all the great things to do in Detroit. Be well, David W Guest Services Manager

Lansing, Michigan
Reviewed 24 March 2017

Pro: Great location, only a couple blocks from campus martius park. Hotel and valet staffs are polite and friendly. Valet parking at a reasonable price $30. The room is very spacious with a 50+" TV. Con: $7.95 for WIFI; Hot water coming out of both faucets; yellow stain marks on bed sheets;

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Helpful?
1Thank Stephen W
Westin_Book_Cadillac, Guest Relations Manager at The Westin Book Cadillac Detroit, responded to this review

Thank you for taking time to provide your review. We are please you enjoyed so many aspects of your stay, however please accept our apologies for the room issues you experienced. We hope you were able to inform us of these while you were with us so we could immediately address them. I would encourage you to become a member...

Chicago, Illinois
Reviewed 23 March 2017

I was never quite clear on what the building was before but it seemed historic with lots of old and seemingly historic features. There was nothing awful about this hotel, it was just average. The hotel staff were friendly but a little disorganized. For instance, at check in there was a long line at the Starwood Preferred Guest line but...

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Helpful?
1Thank MayaChi
Westin_Book_Cadillac, Guest Relations Manager at The Westin Book Cadillac Detroit, responded to this review

Thank you for your review. The hotel was built in 1924 as a hotel, the Book Cadillac Hotel. The exterior is exactly as it was then, but the interior has been updated. We are sorry that we were not able to provide you a stay that was more satisfactory for you. We strive to impress each guest and to provide...

New York City, New York
Reviewed 20 March 2017

Fifteen years ago I drove through downtown Detroit and was struck by a huge empty building which was Book Cadillac. I had never seen such a large abandon building in the middle of a city's downtown. Recently I stayed in the hotel and was very happy to see the transformation from fifteen years ago to today. The hotel itself is...

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Helpful?
Thank John D

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
24Grille
24Grille
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Westin Book Cadillac returns legendary style and glamour to Detroit hotels. The historic Book Cadillac Detroit Hotel has been restored to its original splendor to reclaim its position as Detroit's premier hotel and social gathering destination. The luxury hotel also features more than 60 residences on the upper floors and some of the Midwest's most dramatic public event spaces. You would have to see the property to truly understand its significance. Now included in the National Register of Historic Places, the Italian Renaissance-style hotel, built by Detroit's famous Book brothers, was the tallest building in Detroit and the tallest hotel in the world at its completion in 1924. ... more   less 

Additional Information about The Westin Book Cadillac Detroit

Address: 1114 Washington Blvd, Detroit, MI 48226-1907
Region: United States > Michigan > Detroit
Price Range: $276 - $662 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Book Cadillac Detroit 4*
Number of rooms: 455
Reservation Options:
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Also Known As:
The Westin Book Cadillac Detroit Hotel Detroit
Westin Detroit
Hotel Style:
#4 Luxury Hotel in Detroit
#4 Romantic Hotel in Detroit
#6 Business Hotel in Detroit
#8 Family Hotel in Detroit
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Book Cadillac Detroit staff and other travellers.
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Questions? Get answers from The Westin Book Cadillac Detroit staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room facing Comerica Park”
MMcEnelly, 22 May 2017 | Read review
“Haven't had a bad room yet.”
MinnTraveler89, 20 May 2017 | Read review
“I had a room right next to the elevators. The noise wasn't too bad, but you do hear the people. Ask for a room away from the elevators.”
399sabines, 5 May 2017 | Read review
“higher floors have better views”
D9541QJmichelles, 23 Apr 2017 | Read review
“Get a room that faces the city instead of facing the interior of the hotel.”
mark232016, 6 Apr 2017 | Read review
5 of 5
Cancelon
US$180* /night
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Prices are for 1 room, 2 adults
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