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The Westin Detroit Metropolitan Airport

CancelonUS$283*
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Certificate of Excellence
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$342*
US$283*
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US$289*
US$289*
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The Westin Detroit Metropolitan Airport
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1,369 Reviews from our TripAdvisor Community

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Showing 1,325: English reviews
Oxfordshire, United Kingdom
Reviewed 3 August 2013

I did not want to stay at this hotel , in fact, when I eventually check in, after three hours at a Delta baggage reclaim, I should have been boarding a flight to the UK at JFK. So I checked in with no change of clothes, my wife's cosmetics in the mysterious world of Delta airlines, with the distinct possibility...

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Helpful?
Thank HampshireBrodie
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Valued Guest, We certainly understand that traveling can be full of surprises. We're so glad you were able to enjoy your stay and I'll be sure to thank our team (especially James) for their amazing service. Sincerely, Paul DiNapoli Director of Operations

New York City, New York
Reviewed 29 July 2013

Arriving in DTW on a late flight and wanting to hit the sag as soon as possible. Roger that, if you are flying on Delta - walk right into the very nicely designed lobby of the Westin. If not, any of the airport jobs will probably do since you have to take a considerably long transfer from the "the rest...

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Helpful?
1Thank Finke
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Valued Guest, Thank you for your feedback and I'm glad you enjoyed your time with us. Yes, although we are not physically attached to the other terminal, the airport managed shuttle is typically extremely efficient and usually only takes 10 minutes. Please let us know when you plan to return and we'll also be certain to select a room...

Fort Myers, Florida
Reviewed 28 July 2013

The convenience and overall quality of the Westin more than make up for several small annoyances. It is positioned in a well-thought-out location at the Terminal, with direct access through a special TSA checkpoint (unfortunately open only limited hours) or, at the other end of the lobby, directly to the land-side check-in area. Being able to avoid the nuisances of...

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Helpful?
Thank NKC
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this review

Thank you so much for sharing your experience with us. I'm so proud of our team here and the consistent & amazing service that they provide. Our internet quality is typically very strong, but we're always monitoring and take your comments very seriously. Sincerely, Paul DiNapoli Director of Operations

Germantown, Tennessee
Reviewed 27 July 2013 via mobile

I have stayed here 6 times held 3 meeting and what is nice is the consistent expectations always clean, very friendly and accomdating staff the rooms and beds are very comfortable and the biggest benefit for travelers hotel is located inside the McNamara terminal so for my meeting our group like the location. Work out room very nice clean pool....

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Helpful?
Thank 133DavidL133
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this review

Thank you for being such a loyal guest. We truly appreciate your business and look forward to seeing you again. Your feedback was very helpful and I'll be sure to dive further into the details of your Dem experience. We're happy to always be here for you. Sincerely, Paul DiNapoli Director of Operations

Annapolis, Maryland
Reviewed 24 July 2013

Decent hotel, Direct access to McNamra Terminal but do not expect the typical SPG Platinum Upgrades you might be accustomed to at other SPG properties. This year alone, I have stayed more than 30 nights at this location and NEVER, Let me repeat NEVER received a Platinum Upgrade beyond your typical club level rooms/access. Other Metro Detroit SPG properties are...

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1Thank AdmiralMaggie
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this review

Thank you for your feedback. We truly appreciate your loyalty to the Westin Detroit Metro Airport Hotel and Starwood Hotels and Resorts and we Always want you to feel refreshed and appreciated while here. Please feel free to reach out to me directly anytime or certainly prior to your next visit and I'll be happy to arrange room accomodations that...

New York City, New York
Reviewed 24 July 2013

What a great location! Directly connected to DTW airport. There is a security check point so you can just fly out at your convenience of having security at the lobby!! Can't be anymore convenient than this hotel for travelers. lobby, just amazing with candles floating over water and dining here was just so amazing and i am a foodie. I...

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Helpful?
Thank Rurina
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this review

Wow - We're so happy to hear that you had a wonderful stay and we truly appreciate your feedback. The new menu in our Dema restaurant is amazing and we're glad you enjoyed your experience. Thanks again, Paul DiNapoli Director of Operations

Los Angeles, California
Reviewed 22 July 2013

I have been a frequent guest at many of the hotels near Detroit Airport. However, this is the best without any doubt. It is the most convenient hotel for the airport. The staff was very friendly and pleasant. The rooms are qujite comfortable. The heavenly bed is SUPERB! I look forward to many more stays here at this fantastic hotel!

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Helpful?
Thank GabrielR89
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this review

Thank you so much for your feedback. We're absolutely thrilled to hear of your amazing experience and we can't wait for you to return. Sincerely, Paul DiNapoli Director of Operations

Naples, Florida
Reviewed 21 July 2013

Just stayed two nights here and will definitely come back. This hotel is attached right to the airport and is about a 2-3 minute walk from the gates. It also has its own security gate to enter into the airport which saves considerable time. Additionally, there is a side entry into the ticketing area which helps cut time. Rooms were...

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Helpful?
Thank jmoonesq
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Valued Guest, Thank you for the amazing feedback, especially regarding our Door Attendant Kevin! He's amazing in so many way and we're thrilled that you enjoyed your time with us. Paul DiNapoli Director of Operations

Korea
Reviewed 13 July 2013

We stayed one night at this hotel on our way back from Asia. It was clean, the service was great and the rooms are incredibly sound proof. I will definitely be back. Next time I will ask for a room that looks outside instead of the atrium.

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Helpful?
2Thank BellaCuore
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Valued Guest, We'll be happy to reserve an exterior facing room next time. Both options are great and we're happy to assist. Hope to see you again soon. Paul DiNapoli Director of Operations

Houston, Texas
Reviewed 8 July 2013

The Westin DTW is a great choice if you need to stay at the Detroit airport. It literally is part of the McNamara Terminal at DTW, which serves all Delta (and only Delta) flights. It has its own TSA security checkpoint, allowing you to step off the hotel elevator and get right in line at security to enter the airport...

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Helpful?
3Thank Wedgewood
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Valued Guest, Thank you for your detailed feedback. We pride ourslves on the quality of our services (as well as the condition of our property) and we're so happy that you've selected us during your travels. Hope to see you again soon. Paul DiNapoli Director of Operations

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Detroit Metropolitan Airport, located in the new world-class McNamara Terminal, offers a private security entrance, latest technology and Detroit's most stylish & comfortable surroundings. ... more   less 

Additional Information about The Westin Detroit Metropolitan Airport

Address: 2501 Worldgateway Pl, Detroit, MI 48242-6298
Region: United States > Michigan > Detroit
Price Range: $225 - $663 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Detroit Metropolitan Airport 4*
Number of rooms: 414
Reservation Options:
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Also Known As:
The Westin Detroit Metropolitan Airport Hotel Detroit
Westin Detroit Metropolitan Airport
Detroit Westin
Hotel Style:
#1 Green Hotel in Detroit
#2 Family Hotel in Detroit
#2 Luxury Hotel in Detroit
#3 Romantic Hotel in Detroit
#3 Business Hotel in Detroit
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Detroit Metropolitan Airport staff and other travellers.
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Questions? Get answers from The Westin Detroit Metropolitan Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a suite”
Ms_TofFreestyle, 24 May 2017 | Read review
“Inside rooms facing the lobby have been quiet for us & enjoyable.”
debc04, 24 May 2017 | Read review
“You can take free shuttle bus from hotel to Detroit airport.”
youyuanw, 18 May 2017 | Read review
“ask for newly remodeled rooms”
lemon.basil, 3 May 2017 | Read review
“3rd floor is the level to get back into the airport if you need to check a bag.”
rangerstar, 28 Apr 2017 | Read review
5 of 5
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US$283* /night
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Prices are for 1 room, 2 adults
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