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All reviewswafflesroom was cleanlansing areapool and hot tubsaturday morninghockey tournamenteasy accesswould stay here againfriendly accommodationsan excellent job of keepingking roomnice sizenice pooleventfridgemilkwendy
Reservations made over a month in advance with email address and phone number required for my Jan. 5th stay. Odd that I didn't receive a call or email advising that a pipe broke in the hotel 5 DAYS BEFORE I ARRIVED, the pool was unusable,...More
Response from Melody T, Front Office Manager at Comfort Inn & Suites DimondaleResponded 5 weeks ago
We are all very sorry your most recent stay was less than satisfactory. All of our staff are/have been working tirelessly to bring all aspects of our hotel back to normal. We apologize we fell short during your stay. Our goal was to have the...More
We were looking for a budget friendly room for an overnight stay in the Lansing Area. We would have liked to stay closer to the Lansing City limits, but everything was booked. Hotel has easy access off the expressway and in a growing area. There...More
Response from ComfortinnLansing, Front Office Manager at Comfort Inn & Suites DimondaleResponded 5 weeks ago
Thank you for staying with us and for your review. We want to apologize all of our amenities were not up to your standard. We take pride in our establishment and are working consistently to bring everything up to par. Since your stay we have...More
We stayed 2 nights for an area soccer tournament. We rented 5 rooms. 3 of the rooms had issues, from dirty towels left by the previous guests. They were still outside our door where we placed them until housekeeping picked them up the next day,...More
We were traveling home to Illinois after a glorious trip to Quebec (including staying in Comfort Inns along the way) and were looking for something along Interstate 69. We had a poor wifi connection the night before so decided to call the hotel for directions....More
The hotel is very convenient to xway, wedding venues, local events and more. They offer a shuttle to some wedding venues for guests that is very nice. Good breakfast and nice pool/spa. Staff was pleasant and accommodating.