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AmericInn Lodge & Suites Saugatuck - Douglas

255 reviews
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Traveller (8)
Room & Suite (6)
Dining (1)
Overview
  • Excellent37%
  • Very good24%
  • Average16%
  • Poor12%
  • Terrible11%
Travellers talk about
“waffles”(17 reviews)
“no elevator”(11 reviews)
“room was clean”(17 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.0 Star Hotel
All hotel details
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Reviews (255)Write a Review
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All reviewswafflesno elevatorroom was cleanpool and hot tubsausagepleasant stayconvenient locationwould stay here againbreakfast itemsopen hourshousekeeping staffwooded areafree breakfastgreat poollong weekenddowntown saugatucklabor day
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21 - 25 of 252 reviews
Reviewed 18 September 2017

There are few chain hotels in the area but this is one of them. I always wanted to stay here but the rate is very high in the summer. I snagged a $90 association rate on a Thursday after Labor Day. Room was nice. Very...More

Thank 2Midwest
Response from Brandon M, Guest Relations Manager at AmericInn Lodge & Suites Saugatuck - DouglasResponded 4 October 2017

Dear 2Midwest, We are truly grateful for your recommendation. It was our pleasure to finally welcome you as our guest and we hope to see you again the next time you visit the Dunes in beautiful Saugatuck, Michigan. Warmest regards, Brandon M. Guest Relations Manager...More

Reviewed 10 September 2017 via mobile

When you arrive at this roadside hotel, it looks promising. The exterior looks like it has been renovated lately and the lobby area is nice with comfy chairs and fireplace. Our room, on the other hand, was tired and dated. The furniture had seen better...More

Thank casualcharacter
Response from Brandon M, Guest Relations Manager at AmericInn Lodge & Suites Saugatuck - DouglasResponded 4 October 2017

Dear casualcharacter, Thank you for taking the time to share your review. While it would seem that you had been well taken care of by our team we regret that you had not been fully satisfied with your visit. Please know that we appreciate feedback...More

Reviewed 4 September 2017

All staff were wonderful and the breakfast area and food selection was nice. If you require a wheelchair handicap accessible room, call the hotel directly to inquire about the room. AmericInn hotels do not have elevators but even a first floor room may not be...More

Review collected in partnership with AmericInn Hotels and Suites
Thank FlamingoNut1961
Response from Brandon M, Guest Relations Manager at AmericInn Lodge & Suites Saugatuck - DouglasResponded 4 October 2017

Dear FlamingoNut1961, I regret to see that while it appears you had received excellent service from our staff you had not been fully satisfied by some of our amenities. We have taken note of your feedback and will work toward better serving you in the...More

Reviewed 4 September 2017

I wasnt sure if i would find a room on labor day friday, but i got lucky. The clerk was nice and knowledgeable and made the check in easy. The room was well appointed and very comfortable. The pool was open 24 hours, which was...More

Thank Daniel H
Response from Brandon M, Guest Relations Manager at AmericInn Lodge & Suites Saugatuck - DouglasResponded 4 October 2017

Dear Daniel H, Thank you for taking the time to share your review with the TripAdivsor community. We could not be happier to see that you enjoyed your visit and had taken full advantage of our 24-hour heated indoor pool, Jacuzzi, and sauna. They are...More

Reviewed 2 September 2017

I lived in saugatuck/douglas , mi for years .. I am back visiting from SF and decided to stay at this hotel since my family would come and visit and stay here with out any problems. This was disgusting hair in shower used soap, TP...More

Thank Tom W
Response from Brandon M, Guest Relations Manager at AmericInn Lodge & Suites Saugatuck - DouglasResponded 4 October 2017

Dear Tom W, Please accept our sincerest apologies for the variety of issues you had described during from your stay. I can admit it would appear we had certainly failed you in this instance. Should you have time I would look forward to speaking with...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$75 - US$322 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$75 - US$322 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (8)
Room & Suite (6)
Dining (1)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
253darleneg
31 October 2015|
Answer
Response from Ryan A | Property representative |
According to the Saugatuck Dune Rides website, their last day was October 25th.
0
Votes
Janet K
23 March 2015|
Answer
Response from Ryan A | Property representative |
Yes, there is the Interurban which is $1 per ride. They run Monday-Saturday. September-May they run until 6pm and June-August until 7pm.
0
Votes
Room Tips
"we stayed on the first level. It was quiet."
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"Second floor was quiet. Stay away from lobby."
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"Get a room on the second floor at the end of the property"
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"DOnt stay here stay any where else it would be better"
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