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Hampton Inn East Lansing

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Hampton Inn East Lansing
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395 Reviews from our TripAdvisor Community

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Showing 391: English reviews
Arlington, Virginia
Reviewed 6 August 2016

It pains me to give this hotel a poor rating because the staff was wonderful. The front desk staff, the breakfast staff, housekeeping -- all of these people were helpful, cheerful, professional, and hard-working. This hotel, however, is desperately in need of a make-over. The mattresses were poor, the wallpaper peeling, the art and light strange, and the furniture all...

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Helpful?
Thank Betsy W
Kenia P, Front Office Manager at Hampton Inn East Lansing, responded to this review

Dear Betsy W Thank you for taking the time to write a review about your recent stay with us. We appreciate your honest feedback and I sincerely apologize that you were not 100% satisfied with your visit and that we fell short of delivering an experience consistent with the Hilton expectations. I assure you that your review will be taken...

Covington, KY
Reviewed 31 July 2016

I checked in on line the day before arrival. I'm a big fan of this perk for HHonors members. When I got to the hotel I was told the room I picked was unavailable. It was unknown whether the room had been cleaned or if there was a computer problem. I was told a manager was checking the rooms. After...

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Helpful?
1Thank CovingtonCat
Kenia P, Front Office Manager at Hampton Inn East Lansing, responded to this review

Dear CovingtonCat First of all, thank you for the review of your recent stay at our hotel. We always appreciate hearing from our guests - including when comments help us identify areas where we can improve. I do apologize that you experienced a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I...

Dansville, Michigan
Reviewed 29 July 2016

Amazing room and wonderful service. Room was very clean and welcoming. The bed was huge. The hot tub was huge as well and the position of the TV was great with the hot tub. All the staff was welcoming.

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Helpful?
Thank Michele S
Kenia P, Front Office Manager at Hampton Inn East Lansing, responded to this review

Dear Michele S, Thank you for your review AND for choosing to stay with us during your time in East Lansing! Whether you were a guest at the wedding or it possibly being your own, we are glad we could make your evening enjoyable. I will let the staff know to keep up the good work! Thanks again! Cheers! Kenia

PALMER LAKE
Reviewed 25 July 2016

There is a critical need to replace the current desks with computer desks. Business travelers can not work long at these desks without developing pain in their wrists and shoulders as a result of poor ergonomic characteristics of the computer desks in the room.

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Helpful?
Thank RANDY F
Kenia P, Front Office Manager at Hampton Inn East Lansing, responded to this review

Dear Randy F, I appreciate you taking the time to share your review with us. Every bit of feedback is always appreciated. Comments like yours show us areas where we can improve or possibly make changes so we can provide our current, future, and returning guests with the most satisfying experience. I will make sure to express this concern with...

Indianapolis
Reviewed 25 July 2016

Great location, friendly staff, close to restaurants and Eastwood Town Center. I didn't use the pool or fitness center as they were quite busy each evening. I would stay here again. Rates are competitive and they offered a AAA discount.

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Helpful?
Thank Jay D
Kenia P, Front Office Manager at Hampton Inn East Lansing, responded to this review

Dear Jay D, I appreciate you taking the time to give us a review of your stay. I'm glad you found our location to be convenient, especially with Eastwood Towne Center being nearby to satisfy your dining and shopping needs. We look forward to having you stay here again whenever your travels bring you back to the East Lansing area!...

Rowlett, United States
Reviewed 23 July 2016

This hotel had everything I hope for when traveling for business. The staff was friendly, even though I did not get to the hotel to check in until 1 AM. The rooms were clean, the staff was helpful and friendly. The maids were quiet so they did not disturb my slumber as they started their daily room cleaning. The internet...

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Helpful?
Thank Samuel S
Kenia P, Front Office Manager at Hampton Inn East Lansing, responded to this review

Dear Samuel S, Thank you for taking time to give us your review. It is always wonderful to hear such kind words about a stay and even better when our guests have an ideal experience. If you're ever in the East Lansing area, either for business or pleasure, we would love to have you stay with us again! Thank you!...

Shelby Township, Michigan
Reviewed 23 July 2016

Nice hotel! Staff was curtious and helpful. Hotel was neat and clean. Breakfast was great. Many nice restaurants in the area, both sit down and fast food. I would recommend this hotel To anyone who is traveling to he Lansing area.

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Helpful?
Thank roberthR6105GI
Kenia P, Front Office Manager at Hampton Inn East Lansing, responded to this review

Dear roberthR6105GI Thank you for all your kind words about your recent stay with us. I am glad you found the location to be convenient for all your dining needs. We look forward to having you stay here again whenever you are back in the Lansing/East Lansing area. Thank you again! Kenia

Los Angeles, California
Reviewed 22 July 2016

Lovely hotel, good location, nice clean rooms & great complimentary cooked breakfast. Staff at reception very friendly & helpful. There was a lovely lady going around at breakfast time making sure everyone was ok

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Helpful?
Thank Madeleine D
Kenia P, Front Office Manager at Hampton Inn East Lansing, responded to this review

Dear Madeleine D, Thank you for reviewing our hotel! I'm glad you enjoyed your stay with us during your travels and had a good experience with our staff. Particularly, it's great to hear our breakfast attendant was able to start your day off with the Hilton Hospitality we strive for. I will be sure to share your kind words with...

Saint James City, Florida, United States
Reviewed 21 July 2016

Enjoyed a wonderful stay. Smiling faces, clean Inn and room. Left and after flying to our next destination realized we had left a very important item in our room. Called and the item was located. Talked with Angela, provided our Fed-Ex number and she gave us the tracking number. Really a pleasure doing business with someone who cares about their...

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Helpful?
Thank Dave and Vicki L
Kenia P, Front Office Manager at Hampton Inn East Lansing, responded to this review

Dear Dave and Vicki L, Thank you for taking the time to give us a review. I am glad you had such a wonderful stay and that you found everything and everyone to be accommodating. Everyone in our staff strives to go above and beyond to provide our guests with outstanding service. I am glad to hear that our General...

Baltimore, Maryland
Reviewed 19 July 2016

We were in town for a wedding and this site was suggested as one close to the wedding venue. We loved that this hotel was located next to a Meijer's Store. This store has everything and is open 24/7. It has a post office and a Star Buck's and the widest selection of travel-sized products that I have ever seen....

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Helpful?
Thank LovetoGo017
Kenia P, Front Office Manager at Hampton Inn East Lansing, responded to this review

Dear LovetoGo017, Thank you so much for your review of our hotel! We are very happy to hear you chose our hotel during your stay for the wedding. We are even happier to hear that you found the location, amenities, and staff to be pleasant and favorable. We look forward to seeing you again during any future travel to East...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
The Hampton Inn East Lansing hotel is located close to Michigan State Capitol Building, Michigan State University and Capital City Airport. Included in every stay is Hampton's free hot breakfast, complimentary high-speed internet access, access to our indoor swimming pool and our fitness center. Included in every guest room is a 32" HDTV, a comfortable desk and workspace, coffee maker and iron/ironing board and convenient lapdesk. ... more   less 

Additional Information about Hampton Inn East Lansing

Address: 2500 Coolidge Rd, East Lansing, MI 48823-6315
Region: United States > Michigan > Ingham County > East Lansing
Price Range: $149 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn East Lansing 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Hampton Inn East Lansing Hotel East Lansing
East Lansing Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn East Lansing staff and other travellers.
2 questions
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Questions? Get answers from Hampton Inn East Lansing staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Aim for the fourth floor away from the elevator.”
  • Sitting Area in Suite
  • Kitchenette in Suite
  • King Bedroom in Suite
  • Tidy Bath
 of 5 bubbles kaym22, 10 Nov 2016 | Read review
“Don't stay in room 124”
 of 5 bubbles flintjarvis, 16 Aug 2016 | Read review
“Book at another hotel.”
 of 5 bubbles Gerry_Todd, 3 May 2016 | Read review
“Close to Spartan Stadium and the Breslin Center”
 of 5 bubbles 475philn, 15 Nov 2015 | Read review
“First Floor is very busy stay on another floor”
 of 5 bubbles BuckeyeDoug, 12 Aug 2015 | Read review
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