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The hotel was clean and quiet, however it needs some updating. Staff was friendly. The breakfast was good but under staffed. The waitresses did a good job staying calm under pressure. No toiletries in bathroom.
Review collected in partnership with Best Western
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I found this Best Western to be in need of an upgrade, but it was clean and comfortable. The set-up is a bit odd and confusing, so the front desk has to hand out maps--not exactly an ideal situation for what should be a simple,...More
Staff was very helpful, rooms clean and comfy and a hot served complimentary breakfast in the morning. We've never stayed at a place with the breakfast area that feels and serves like a restaurant- very nice. Wonderful stay!
I had a couple minor things I left some feedback about when I got an email after my departure. Nothing I would say I could "complain" about, but just a couple minor issues. Anyhow, it was super impressive that the general manager got back to...More
Decided to stay at the Best Western because it had a bar and restaurant on our way to Mackinac Island. We choose the room with a hot tub in the room because there is no hot tub in the pool area. What a wonderful way...More
US$102 - US$148 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from BWPIONEERINN | Property representative |
While we do not personally provide shuttle transportation to and from the casino, a complimentary shuttle service IS provided to and from our property by the Island Resort and Casino. The hours of operation vary depending on... More
While we do not personally provide shuttle transportation to and from the casino, a complimentary shuttle service IS provided to and from our property by the Island Resort and Casino. The hours of operation vary depending on the day of the week. Our front desk staff will be more than happy to assist you with the shuttle service upon arrival.
Thank you for your question. If we can be of more service, please feel free to contact us.
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"You may request a "kid free" area - which they do offer if requested."