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Holiday Inn Farmington Hills/Novi

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Traveller (33)
Room & Suite (25)
Pool & Beach (1)
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Overview
  • Excellent47%
  • Very good24%
  • Average11%
  • Poor6%
  • Terrible12%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Farmington Hills/Novi
Special Offer: Book Direct and Save
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Offers from Holiday Inn Farmington Hills/Novi
Special Offer: Book Direct and Save
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Reviews (186)
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24
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All reviewsliving room and bedroombreakfast buffet was very goodprevious staygladly stay here againmeeting roomrecommend this hotelbusiness tripfresh towelshousekeeping staffroom was clean and comfortablecomputerstimemployeescheckinconveniencedetroitsofa
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1 - 5 of 179 reviews
Reviewed 1 May 2018

Our room was filthy, when they came to "clean" they never picked up our coffee cups, there were bags of garbage left sitting in the hallways, they changed the lock to our door while we were out and didn't tell us so that we had...More

Thank Cait F
Response from IHGService, Guest Relations Manager at Holiday Inn Farmington Hills/NoviResponded 16 May 2018

Hi Cait F! Thanks for choosing us for your trip in Novi. We also appreciate you for sharing your experience. Cleanliness is a top priority here. This is why is concerns me that there were issues with the housekeeping of your room, materials on the...More

Reviewed 29 April 2018

This hotel should have been closed for months now that I have read the reviews and see how long this has been going on. Construction work and workers everywhere. Hallways cluttered, drilling in rooms next door bulldozers outside your window. Call the front desk and...More

Thank mgall0p
Response from IHGService, Guest Relations Manager at Holiday Inn Farmington Hills/NoviResponded 14 May 2018

Hi mgall0p, Thanks so much for choosing us for your travel needs. I appreciate you sharing your experience. We love being able to offer convenient amenities to our guests but this was not the case for you. I am sorry for the issues you had...More

Reviewed 2 March 2018 via mobile

Look at the pictures Positives: the staff (including construction crews) were very courteous. The new renovations will be nice with comfortable rooms with plenty of electrical outlets with USB ports CONS: the hotel was under construction the week i was there and should HAVE BEEN...More

Thank Michael L
Response from IHGService, Guest Relations Manager at Holiday Inn Farmington Hills/NoviResponded 16 March 2018

Hello Michael L, Thank you so much for staying with us and for taking the time to write a review about your experience with us. I am pleased to know that you found our staff courteous. On the other hand, I am sorry to read...More

Reviewed 21 February 2018

Don’t go here, this is a building site. Unfinished, with tradesmen everywhere. Shame on Holiday inn. NOT RECCOMENDED ! 1 1/4 hours check in and went down hill from there. Clueless staff at check in, rest of the staff were very good though.More

1  Thank OntarioTaffy
Response from IHGService, Guest Relations Manager at Holiday Inn Farmington Hills/NoviResponded 7 March 2018

Hello OntarioTaffy, Thank you for your recent stay with us and reviewing our property. I am sorry you were not well satisfied with your overall stay with us and the service you received fell below your expectations. We work very hard to ensure our facilities...More

Reviewed 29 January 2018 via mobile

Already wrote a review before. It is too stressful to keep repeating. Sorry, but we were overcharged and night management would not talk to us on the phone. Day manager said we could get a refund and then changed her mind. It was our niece's...More

1  Thank mjgross
Response from IHGService, Guest Relations Manager at Holiday Inn Farmington Hills/NoviResponded 12 February 2018

Hello mjgross, Thank you for taking time to leave us a candid review about Holiday Inn Hotel And Suites Farmington Hill Novi. I recognize your stay was not 100% satisfactory because of a billing concern. IHG values your experience with our hotels. I have sent...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Shuttle Bus Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Tennis Court
Details
Price range
US$104 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$104 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (33)
Room & Suite (25)
Pool & Beach (1)
Questions & Answers
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Roxanne S
3 February 2017|
Answer
Response from SweFam | Reviewed this property |
Palace??
0
Votes
Google Translation
jkrank
24 May 2016|
Answer
Response from Felixrms | Property representative |
It is available with specific rates.
0
Votes
Summi812
17 March 2016|
Answer
Response from SonnySunshine | Reviewed this property |
Yes there are smoking areas. They also have rooms with sliding glass doors that you can go outside and smoke right out your door.
0
Votes
Room Tips
"Don't stay here!"
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"Not room #432."
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"Do not stay on the first floor."
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"If your room smells, try another."
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