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All reviewsbar restaurantliving room and bedroomstaff was very friendly and helpfulbreakfast buffet was very goodprevious staygladly stay here againmeeting roomrecommend this hotelbusiness tripbusiness hotelplenty of foodclean hotelfresh towelshousekeeping staffcomputerstimemployees
No coffee in the lobby at any time. Staff was friendly, but the room was gross. The tub was stained on the walls and the bottom. The vent above the tub was covered in dust my 15 year old son noticed and commented on it....More
Response from IHGService, Guest Relations Manager at Holiday Inn Farmington Hills/NoviResponded 26 June 2017
Thank you for taking the time to share your feedback regarding our hotel. It is disheartening to learn about your dismay towards the overall cleanliness of the room and bathroom, which has fallen below par. We apologize for any inconvenience this may have...More
Only saving grace was nice staff.
Room was dirty with spilled drink from last guest (front desk was nice to clean the room and changed the room next day). Work desk is woefully small with no practical purpose. They pver booked the hotel saw some...More
Thank George V
Response from IHGService, Guest Relations Manager at Holiday Inn Farmington Hills/NoviResponded 14 June 2017
Hello George V!
First of all, thank you very much for your recent stay at our Holiday Inn Farmington Hills - Novi, MI. I am so sorry to see you did not enjoy your overall experience with us, especially with the room condition, room amenities...More
This is crazy. I waited 30 min to check in, got to the room and it was total smoke. I called the front desk and she said she couldn't help me on the phone and would call me back. I asked if I could come...More
Response from IHGService, Guest Relations Manager at Holiday Inn Farmington Hills/NoviResponded 10 June 2017
Thank you so much for sharing your experience with our hotel. I would like to apologize for the disappointment and inconvenience you had with your check in experience and the the condition of your room during their stay. I would like to follow...More
I stayed two nights at this hotel. I was here on business. It was very close to where I was working and I liked the lobby. It is nice and spacious, with comfortable sofas so you can sit and talk to people. So many times...More
Mine is the King Suite. It’s large for one person, little outdated but clean. The breakfast buffet is simple but yummy. I was there for business trip with my colleagues and i find the hotel is strategically located (near to my office), there’s few food...More