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We enjoy staying at this hotel every year when we visit our daughter and her family. They are friendly and very responsive to any requests or concerns we have. We especially appreciate the morning breakfast service, and always chose this option when reserving. This hotel...More
Thank Anne B
Response from Ryan G, General Manager at Holiday Inn Farmington Hills/NoviResponded 11 April 2015
Dear Anne B,
Thank you for taking the time and writing a comment about your resent stay with us. We are glad to hear that you enjoyed your room and the staff were accommodating. We look forward to seeing you next year.
The rooms are nice and the beds very comfortable. The biggest complaint I have is the water. There is not 'warm' in the showers; the water is either freezing cold or scalding hot.
The food at the restaurant is good and prices are reasonable but...More
Response from rachelinthesnow, Manager at Holiday Inn Farmington Hills/NoviResponded 30 March 2015
Thank you for your review. I'm glad you enjoyed the guest room. Thank you for letting us know about the service in the restaurant, and about the water issue in the room. I have addressed both concerns, and I can assure you on your next...More
Was here for a family occasion. And found that my bed ruffle had a white substance on it. I told the front desk who was training new employees. The manager.Shellie. simply stated '' they change linen everyday. I will let house keeping know tomorrow' She...More
2 Thank Bertram C
Response from Ryan G, General Manager at Holiday Inn Farmington Hills/NoviResponded 17 February 2015
Thank you for your feedback. I apologize to you how Shelly handled the situation, and I'm extremely glad that Monique was able to address your concerns. We will be using this as an example of customer service in our next meeting.
I have stayed in this property years ago and it is still nice and clean and easy to get to. The staff is very friendly and helpful! I attended an Excel course for two days and it was nice the only problem I had is...More
I stayed on an overnight business trip with a group of cohorts from our company. The staff is always attentive, the rooms comfortable and the location ideal. The only bad parts were being awakened at 8:07 am by housekeeping the day of departure and finding...More
Response from Ryan G, Manager at Holiday Inn Farmington Hills/NoviResponded 27 January 2015
Thank you for the great review. I do apologize about the early wake up call from housekeeping. I can assure you that is not normal hotel policy. We will review proper procedures in our next staff meeting.
US$113 - US$195 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Farmington Hills/Novi Hotel Farmington Hills ,