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Courtyard Flint Grand Blanc

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#3 of 17 Hotels in Flint
Certificate of Excellence
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Courtyard Flint Grand Blanc
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179 Reviews from our TripAdvisor Community

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Showing 178: English reviews
Saint Louis, Missouri
Reviewed 3 weeks ago

I was here for only one night, and the accommodations were very good, but the front desk employees were outstanding. We know how the attitude and professionalism of the first person we meet representing the hotel can make or break our satisfaction about the whole stay. This is great when the desk clerks act more like restaurant owners intent on...

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Helpful?
Thank Allan S
Denver, Colorado
Reviewed 27 October 2016

From the moment I walked in the hotel I was greeted with a warm hello and smile. The room was great, but that's the Marriott way. What really stood out to me was an issue I was having with a customer that decided to have his entire meeting over the speaker phone in the breakfast area. When I asked to...

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Thank hopeforkiddenver
A TripAdvisor Member
2 reviews
Reviewed 24 October 2016 via mobile

Dirty and smells. I checked in and decided it wasn't worth it...Drove 4 hours back to Chicago at 10:00pm just so I did not have to sleep in that room....but i paid in full! I'm platinum with Marriott and this is not worth Marriott or courtyard name.

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Kimberly M, Front Office Manager at Courtyard Flint Grand Blanc, responded to this review

Thank you for your comments. On behalf our entire staff, I would like to personally apologize for the service issues you experienced. Please contact me directly via email or phone at your earliest convenience so that we may discuss this further. Customer service and cleanliness is our number one focus. I apologize that we failed to deliver that in your...

Toronto, Canada
Reviewed 9 October 2016 via mobile

Just stayed one night but nice hotel. Room was huge and like the bathroom layout with sink being separate from bathroom. Exceptional service from front desk clerk. A gem I hope they recognize. Lots of resteraunts close by. Hill top diner very good.

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Helpful?
Thank Blackpoolborn
Kimberly M, Front Office Manager at Courtyard Flint Grand Blanc, responded to this review

Thank you for your feedback on your recent stay with us. We appreciate the positive comments. We have shared your comments with our staff. We have recognized our staff for their outstanding customer service. We hope that you will come back and visit us again whenever you are in the Flint/Grand Blanc area. Dominique Hightower

Highland Village, TX
Reviewed 5 October 2016

The staff at this property is awesome! They are friendly and warm to all the guests. The problem is that the hotel is in desperate need of remodeling. Hopefully you are driving a truck if you stay here, because the parking lot is full of holes and cracks. Room was not very clean and the sofa sleeper was so worn...

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Helpful?
Thank Jpburm
Kimberly M, Front Office Manager at Courtyard Flint Grand Blanc, responded to this review

First and foremost, thank you for posting all the kind words about our staff. We do know that me a dated and in need of a renovation. That would add to the wondeful service you recieved during your stay. We will be sure to share your comments with the staff. We are unhappy to see that your stay with us...

Muskegon, Michigan
Reviewed 2 October 2016

We were there for two nights, two couples on an anniversary weekend. I cannot say enough about the people that work there! They are so friendly, fun, accommodating, and really made us feel special. I would stay there again whenever! Pool was small but warm. Hot tub very warm. Rooms were fine and comfortable.

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Helpful?
Thank mrkomo
Kimberly M, Front Office Manager at Courtyard Flint Grand Blanc, responded to this review

Thank you for your feedback on your recent stay with us. We appreciate the positive comments. We have shared your comments with our staff. We have recognized our staff for their outstanding customer service. We hope that you will come back and visit us again whenever you are in the Flint/Grand Blanc area. Dominique Hightower

A TripAdvisor Member
1 review
Reviewed 29 September 2016 via mobile

Kieth and Dominique were awesome. As an Elite Plat member I stay at a Marriott property every night. Most are good, some are great and then there are those that are awesome. Personal interaction like friends. That was this place. The bistro is also great. Khalilah puts a great touch on everything she makes, which was appreciated.

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Kimberly M, Front Office Manager at Courtyard Flint Grand Blanc, responded to this review

Thank you for your feedback on your recent stay with us. We appreciate the positive comments. We have shared your comments with our staff. We have recognized Dominique, Keith and Khaliliah, for their outstanding customer service. This is the exact reason that we are so excited to have him on our team. We hope that you will come back and...

Ottawa Lake, Michigan
Reviewed 26 September 2016

We have been staying at this hotel for 2-4 weekends in the late summer early fall for the past 3 years as we attend the Michigan Rennaisance Festival. The room is always clean and ready and the customer service from the front desk people has always been great.

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Thank SnoRenegade
Kimberly M, Front Office Manager at Courtyard Flint Grand Blanc, responded to this review

Thank you for your feedback on your recent stay with us. We appreciate the positive comments. We have shared your comments with our staff. We have recognized our staff for their outstanding customer service. We hope that you will come back and visit us again whenever you are in the Flint/Grand Blanc area. Dominique Hightower

San Antonio, Texas
Reviewed 17 September 2016

Beautiful and clean hotel, our weekend stay was wonderful! Alex, front desk agent, went above and beyond to accommodate our needs. My husband is handicap and Alex made sure we had a roll in shower and a first floor room. Our first room didn't have a sofa couch when we went back to the desk Alex walked us to another...

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Thank malariebemis01
Kimberly M, Front Office Manager at Courtyard Flint Grand Blanc, responded to this review

Thank you for your feedback on your recent stay with us. We appreciate the positive comments. We have shared your comments with our staff. We have recognized Alex, for their outstanding customer service. This is the exact reason that we are so excited to have him on our team. We hope that you will come back and visit us again...

Pinconning, Michigan
Reviewed 11 September 2016

I stayed here as I had a very early flight leaving from Flint Bishop Airport. I got there, and while the location is sort of isolated, it ended up being really nice! The front desk staff was extremely friendly (as we discussed MSU v U of M). The room was clean and comfortable, the wifi worked well, and I absolutely...

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Helpful?
Thank gittinsj
Kimberly M, Front Office Manager at Courtyard Flint Grand Blanc, responded to this review

Thank you for posting all the kind words about our staff. We will be sure to share your comments with the staff. We are glad to see that you enjoyed your stay with us and that we were able to deliver fast, friendly and comfortable service. We hope that you will come back and see us again. Thank you! Dominique...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Flint Grand Blanc

Address: 5205 Gateway Ctr, Flint, MI 48507-3996 (Formerly Courtyard by Marriott Flint)
Region: United States > Michigan > Flint
Price Range: $131 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Flint Grand Blanc 3*
Number of rooms: 102
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Also Known As:
Courtyard By Marriott Flint Hotel Flint
Courtyard Flint
Flint Courtyard
Flint Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Flint Grand Blanc staff and other travellers.
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Questions? Get answers from Courtyard Flint Grand Blanc staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You won't be disappointed, great service and accommodations for $$ and time.”
 of 5 bubbles hopeforkiddenver, 27 Oct 2016 | Read review
“Request rooms with refrigerators if needed.”
 of 5 bubbles 611teresac, 10 Jul 2016 | Read review
“I don't think there are any rooms that are "better" than others.”
 of 5 bubbles D756CIamyl, 3 Mar 2016 | Read review
“Ask if they have any updated rooms”
 of 5 bubbles BusinesGalTravel, 15 Sep 2015 | Read review
“Third floor facing parking lot -- rooms facing highway have considerably noise.”
 of 5 bubbles planetraincar, 16 Aug 2015 | Read review
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