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I don't know if I can say enough about how much I love The Hotel Frankfort. Right from the first phone call to make my reservation, all the way through to our checkout the entire staff were so wonderful. So friendly & welcoming...it was almost...More
The Hotel was operating on off-season mode. The restaurant was closed during this time of year. The room are dated and there are no phones in the room. The rooms have luan doors with a simple chain which could be broken into quite easily. Worst...More
Thank Jeffrey G
Response from Judy R, Owner at The Hotel FrankfortResponded 3 weeks ago
We are so sorry you felt insecure during your stay with us. We are a 17-room boutique hotel in a very safe, small, seasonal-resort town. The owner and hotel manager live within a short walking distance and their private contact information is given to all...More
Front desk staff friendly and helpful. Covered all the bases about the hotel and amenities that are offered. Rooms clean, bed comfortable. Location can't be beat. Located downtown but only a very short walk to the Lake Michigan.
1 Thank Jim K
Response from Tami S, Manager at The Hotel FrankfortResponded 22 March 2018
Thank you so much for your valuable feedback! We are so happy that you enjoyed your stay with us! Please let us know if there is anything that we can do for you in the future!
We enjoyed our stay at the Frankfort hotel. each room has a different theme that it is decorated in. The Hotel was quite during our stay. The rooms are comfy and cozy. The restaurant was closed for the winter but will come back to try...More
Response from Tami S, Manager at The Hotel FrankfortResponded 23 January 2018
Hello and Thank you so much for your valuable feedback. We are happy that you enjoyed your stay with us and we look forward to your return. Please do let us know if there is anything that we can do for you in the future.
The rooms were all unique, the jacuzzi was wonderful, and everything was clean. We stayed in the barn star room and the only thing we wished we had was a desk.
The staff was incredibly friendly and helpful. Even though they have a strict refund...More
Thank Mollee H
Response from Tami S, Manager at The Hotel FrankfortResponded 31 December 2017
We are so happy that you enjoyed your stay with us! We love the Barn Star Room as well! The breakfast, we just consider snacks, something to grab and go before you eat breakfast! We look forward to your return! Please let us...More