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DoubleTree By Hilton Grand Rapids Airport

Booking.comUS$117*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$117*
US$117*
US$117*
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DoubleTree By Hilton Grand Rapids Airport
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321 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree By Hilton Grand Rapids Airport
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Showing 317: English reviews
Pinckney, Michigan
Reviewed 24 October 2016

The room was so clean I felt comfortable walking barefoot! We stayed at the Double Tree as it was close to Meijer Gardens where we were attending a wedding. It was a 20 to 25 minute drive to downtown Grand Rapids. The breakfast buffet was good but a little pricey at $25 for two of us.

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Helpful?
Thank Gina W
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Gina, Thank you for your recent stay with us at the DoubleTree by Hilton Grand Rapids. We appreciate you taking the time to write a review of our hotel. The Gardens are a great place for a wedding this time of year. sincerely, The DoubleTree by Hilton Grand Rapids

Grand Rapids, United States
Reviewed 18 October 2016

The overall experience was average. The cooling system in the room did not seem to work correctly and the elevator nearest our room was out of order most of our stay. The staff was nice enough, although not great at communicating, I asked if they could switch me from a room with double beds to a room with a king...

Review collected in partnership with DoubleTree by Hilton
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Thank Wesley C
Holland, Michigan
Reviewed 18 October 2016

Single night. Very clean room. Efficient staff. No hotel guide on the television. Abundant parking. Spacious rooms. Excellent and exactly why I love being a Hilton Honors member. Love the fresh cookies.

Review collected in partnership with DoubleTree by Hilton
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Thank 798danieldf
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Thank you for your recent stay with us. We really appreciate your kind feedback regarding our facilities. The Cookie makes the difference! What a way to welcome back a loyal Hilton Honors Member. Thank you for your dedication to our hotel and to Hilton. The DoubleTree by Hilton Grand Rapids

Ontario
Reviewed 15 October 2016

I love a quick check-in and they delivered! And a warm cookie to boot. Yum! Room was clean, bed comfortable and wifi fast. Everything I want on a business trip. Bonus marks for plenty of parking and a good restaurant on site. I'll be back!

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Thank Acton
Detroit, Michigan
Reviewed 14 October 2016

Not worth the money. Hotel seems old and has a musty smell. The staff does not seem to have any urgency when you have an issue or question. The only good thing is that they make sure that they offer you a cookie at check in and it's even one of the survey questions which makes me laugh. I would...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 22alyssam
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Thank you for your recent review of our hotel this past week. I will address the concerns you mentioned to the entire staff so that these items can be corrected. We appreciate your feedback and will ensure our team is aware of these items and what we have to do to improve your next stay. Once again, thank you for...

Grand Rapids, Michigan
Reviewed 9 October 2016

Overall average. Upon checkin the desk clerk did not explain where to find the room and was too busy talking with other staff about personal matters to focus on guests. Food was over cooked! Staff was mostly accommodating.

Review collected in partnership with DoubleTree by Hilton
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Thank 211clk
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Thank you for your recent TripAdvisor Survey. I understand your comments and will be meeting with my appropriate department heads regarding your experience and observations. We take this very seriously and will focus on improving these items. Thank you again for your response, The DoubleTree by Hilton Grand Rapids

Grand Rapids, United States
Reviewed 29 September 2016

The staff here was very friendly and accommodating. Everything I asked for was provided with enthusiasm. The restaurant environment was open and well lit, so you could eat and work if necessary. The restaurant staff was extremely friendly.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Rick L
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Rick Thank you very much for your recent stay with us and your review of our hotel. We are very pleased to hear about your Gander's experience. We have been working very hard on our new concept. Bringing Michigan sourced items in for over 80% of our menu is something we are very proud of. Thanks again for your support,...

Reviewed 27 September 2016

Really nice staff, quiet, clean comfortable room. Easy shuttle service. Nice pool. Don't underestimate the on site restaurant, Ganders. Great food selection, wines by the bottle. Solid Hilton experience.

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Helpful?
Thank Bill N
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Dear Bill, Thank you for your wonderful review of the DoubleTree by Hilton Grand Rapids and especially our local restaurant "Ganders". We are very proud of Ganders as we strive to source as much of our menu and Beer selections from local vendors and breweries. We look forward to seeing you again soon, The DoubleTree by Hilton Grand Rapids

Waterdown, Canada
Reviewed 26 September 2016 via mobile

Friendly efficient check in with acknowledgement as a Hilton Honors member and we were in our room in 5 mins. Nice clean room with very comfortable bed. Did appear to be a ongoing moisture problem in the rather small bathroom as evidenced by the signs of numerous repairs and painting. Did not adversely affect our stay , however you do...

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Thank jacksondj5
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Thank you for your recent stay here at the DoubleTree by Hilton Grand Rapids. We appreciate your dedication to the Hilton Honors program as we strive every day to recognize guests such as yourself as Loyal Hilton Honors travelers. Thank you again for your review, Sincerely, The DoubleTree by Hilton Grand Rapids

Reviewed 26 September 2016

We pulled into Grand Rapids around 11:30 in the a.m. expecting to just register and leave the luggage for check-in later. The desk person said that a room was available and that we could move right on in. As seniors, this was a welcome lifesaver; we could freshen up before meeting friends for a late lunch. A good hotel that...

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Helpful?
Thank AAsenior
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Thank you very much for your recent stay with us. I am very pleased that we were able to accommodate your early check in request. These are the little things we strive to make possible for our guests when we are able. Thank you again for your review, The DoubleTree by Hilton Grand Rapids

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Grand Rapids Airport hotel in Michigan is just two miles from Gerald R. Ford International Airport and offers a relaxing environment and retreat within the Grand Rapids, MI area. Arrive in style via the complimentary shuttle from the baggage claim area of the airport, straight to the welcoming hotel lobby. Enjoy easy access to many popular attractions during your stay such as the Frederick Meijer Gardens and the Grand Rapids Art Museum. ... more   less 

Additional Information about DoubleTree By Hilton Grand Rapids Airport

Address: 4747 28th St SE, Grand Rapids, MI 49512-1915 (Formerly Hilton Grand Rapids Airport)
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: $167 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree By Hilton Grand Rapids Airport 3.5*
Number of rooms: 226
Reservation Options:
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Also Known As:
Hilton Grand Rapids Airport Hotel Grand Rapids
Hilton Hotel Grand Rapids
Grand Rapids Hilton
Hotel Style:
#17 Business Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree By Hilton Grand Rapids Airport staff and other travellers.
8 questions
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Grand Rapids, Michigan
over a year ago
Clinton, Arkansas

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Questions? Get answers from DoubleTree By Hilton Grand Rapids Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room with a quiet heating system”
Markey2, 22 Jan 2017 | Read review
“Closest full service property to the Airport”
robertfj, 13 Jan 2017 | Read review
“run down hotel”
davidmI7127ZZ, 7 Dec 2016 | Read review
“Do NOT get a room near the pool or any common area.”
Loup407, 7 Nov 2016 | Read review
“ask for a mini-fridge when you make a res. No extra charge.”
882LauraS, 1 Nov 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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