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DoubleTree By Hilton Grand Rapids Airport

Booking.comUS$117*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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DoubleTree By Hilton Grand Rapids Airport
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336 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree By Hilton Grand Rapids Airport
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Showing 332: English reviews
Grand Rapids, Michigan
Reviewed 9 October 2016

Overall average. Upon checkin the desk clerk did not explain where to find the room and was too busy talking with other staff about personal matters to focus on guests. Food was over cooked! Staff was mostly accommodating.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 211clk
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Thank you for your recent TripAdvisor Survey. I understand your comments and will be meeting with my appropriate department heads regarding your experience and observations. We take this very seriously and will focus on improving these items. Thank you again for your response, The DoubleTree by Hilton Grand Rapids

Grand Rapids, United States
Reviewed 29 September 2016

The staff here was very friendly and accommodating. Everything I asked for was provided with enthusiasm. The restaurant environment was open and well lit, so you could eat and work if necessary. The restaurant staff was extremely friendly.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Rick L
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Rick Thank you very much for your recent stay with us and your review of our hotel. We are very pleased to hear about your Gander's experience. We have been working very hard on our new concept. Bringing Michigan sourced items in for over 80% of our menu is something we are very proud of. Thanks again for your support,...

Reviewed 27 September 2016

Really nice staff, quiet, clean comfortable room. Easy shuttle service. Nice pool. Don't underestimate the on site restaurant, Ganders. Great food selection, wines by the bottle. Solid Hilton experience.

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Helpful?
Thank Bill N
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Dear Bill, Thank you for your wonderful review of the DoubleTree by Hilton Grand Rapids and especially our local restaurant "Ganders". We are very proud of Ganders as we strive to source as much of our menu and Beer selections from local vendors and breweries. We look forward to seeing you again soon, The DoubleTree by Hilton Grand Rapids

Waterdown, Canada
Reviewed 26 September 2016 via mobile

Friendly efficient check in with acknowledgement as a Hilton Honors member and we were in our room in 5 mins. Nice clean room with very comfortable bed. Did appear to be a ongoing moisture problem in the rather small bathroom as evidenced by the signs of numerous repairs and painting. Did not adversely affect our stay , however you do...

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Thank jacksondj5
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Thank you for your recent stay here at the DoubleTree by Hilton Grand Rapids. We appreciate your dedication to the Hilton Honors program as we strive every day to recognize guests such as yourself as Loyal Hilton Honors travelers. Thank you again for your review, Sincerely, The DoubleTree by Hilton Grand Rapids

Reviewed 26 September 2016

We pulled into Grand Rapids around 11:30 in the a.m. expecting to just register and leave the luggage for check-in later. The desk person said that a room was available and that we could move right on in. As seniors, this was a welcome lifesaver; we could freshen up before meeting friends for a late lunch. A good hotel that...

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Helpful?
Thank AAsenior
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Thank you very much for your recent stay with us. I am very pleased that we were able to accommodate your early check in request. These are the little things we strive to make possible for our guests when we are able. Thank you again for your review, The DoubleTree by Hilton Grand Rapids

Charlevoix, United States
Reviewed 19 September 2016

It was a fine place to rest my head after a long day of travel...up early and on the road the next morning with no challenges. Did not have time to check out the restaurant and/or other facilities. Peace.

Review collected in partnership with DoubleTree by Hilton
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Thank Christina A
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Christina, Thank you very much for your recent stay with us. I understand how travel sometimes can be very quick as all you need to do is get some sleep. I am very happy that we were able to accommodate your needs. The next time you are in the area our Gander's restaurant has wonderful food options as we focus...

Port Clinton, Ohio
Reviewed 15 September 2016

As a Hilton Honors member while visiting Grand Rapids Michigan on business I wanted to stay at a Hilton Property. I chose the Double Tree on E 28th street near the airport. Older hotel but clean. At $ 200.00 per night you would expect a place to park. They are resurfacing their lot and the hotel is sold out. Are...

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Helpful?
Thank goldentales
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Thank you for your recent review and comments. We do apologize for the inconvenience our parking lot project caused you yesterday. I realize the impact it had on our parking availability and the challenges it presented to our guests. Unfortunately there is never a good time to perform work like this when we are dealing with many factors beyond our...

Destin, Florida
Reviewed 14 September 2016

Great hotel. Nice restaurant on site. Great Pool, hot tub, and fitness center open till midnight. Easy to find, right off main highway. Many restaurants within 1/2 a mile. Very clean rooms. Comfortable bed.

Review collected in partnership with DoubleTree by Hilton
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Thank 224troys
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Thank you for your recent stay with us here at the DoubleTree by Hilton Grand Rapids. We appreciate your business and are happy that you were able to utilize all of the amenities we have here at the hotel. We are very proud of our Gander's restaurant and the great menu we have to offer. Thank you once again, The...

Oak Park, United States
Reviewed 6 September 2016

My husband and I had a wonderful experience at the DoubleTree in Grand Rapids, MI. The staff was extra courteous and the accommodations were great. We really loved the warm cookies that are served upon check-in. We will visit the DoubleTree again!

Review collected in partnership with DoubleTree by Hilton
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Thank Tanya P
Rockford, Illinois
Reviewed 30 August 2016

Wonderful breakfast. Very nice rooms. Handle groups very well. Staff is very friendly and helpful. We had a car event, and they had group parking for us. Good food. Good people. Would return anytime we are in the area.

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Thank Ruby B
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Thank you very much for your recent review of the DoubleTree by Hilton Grand Rapids. We truly appreciate your insight during your time with us. Our large parking lot truly accommodates groups like yourselves as this was the second such club we hosted this summer. Thank you again for your time. The DoubleTree by Hilton Grand Rapids

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Grand Rapids Airport hotel in Michigan is just two miles from Gerald R. Ford International Airport and offers a relaxing environment and retreat within the Grand Rapids, MI area. Arrive in style via the complimentary shuttle from the baggage claim area of the airport, straight to the welcoming hotel lobby. Enjoy easy access to many popular attractions during your stay such as the Frederick Meijer Gardens and the Grand Rapids Art Museum. ... more   less 

Additional Information about DoubleTree By Hilton Grand Rapids Airport

Address: 4747 28th St SE, Grand Rapids, MI 49512-1915 (Formerly Hilton Grand Rapids Airport)
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: $176 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree By Hilton Grand Rapids Airport 3.5*
Number of rooms: 226
Reservation Options:
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Also Known As:
Hilton Grand Rapids Airport Hotel Grand Rapids
Hilton Hotel Grand Rapids
Grand Rapids Hilton
Hotel Style:
#17 Business Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree By Hilton Grand Rapids Airport staff and other travellers.
8 questions
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Grand Rapids, Michigan
over a year ago
Clinton, Arkansas

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Questions? Get answers from DoubleTree By Hilton Grand Rapids Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a quiet room away from the elevator and vending.”
nashville_dog_lover, 25 May 2017 | Read review
“Ask for a room equipped with a microwave and refrigerator.”
AO-59, 8 May 2017 | Read review
“ask for a room with a quiet heating system”
Markey2, 22 Jan 2017 | Read review
“Closest full service property to the Airport”
robertfj, 13 Jan 2017 | Read review
“run down hotel”
davidmI7127ZZ, 7 Dec 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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