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The Grand River Hotel, an Ascend Hotel Collection Member

Expedia.comUS$96*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$100*
US$96*
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US$100*
US$100*
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The Grand River Hotel, an Ascend Hotel Collection Member
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14 Reviews from our TripAdvisor Community

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Showing 14: English reviews
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Grosse Pointe Farms, Michigan
Reviewed 1 week ago NEWvia mobile

Kinda surprised at the negative reviews. Karla and Jalin were extra nice and helpful. Karla actually took me up to a newly remodeled room before I checked in and offered a little tour too. I'm usually fairly critical and was a bit worried about the rooms but there's not a thing wrong with them? Maybe some time ago they weren't...

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Helpful?
Thank Tigers196884
Springfield, Illinois
Reviewed 1 week ago

My husband and I booked two nights at the hotel. We were passing through and wanted to visit the Meijer gardens. When I checked in I asked if the area was safe and the person at the desk said essentially that no place is safe, but in her opinion she never felt threatened. Hmmm. Another person at the desk said...

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Helpful?
Thank nmack92
ddej0ng, General Manager at The Grand River Hotel, an Ascend Hotel Collection Member, responded to this review

nmack92, thank you for taking the time to give us your guest experience feedback. We appreciate the time you spent letting us know areas we can improve upon. While we are not located in the epicenter of Downtown Grand Rapids, but only a short 3 minutes away, the local area around us with the beautiful Riverside Park as well as...

Richland, Michigan
Reviewed 1 week ago

Reservation made 1 month in advance. All hotels in GR were booked-busy weekend. This had to be something everyone was aware of. Arrived at 4:00 along with a crowd also checking in We were given 1 room out of the 3 reserved while they finished cleaning the others.Approximately 100 rooms with a check out time of 11:00 am. 6 hours...

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Helpful?
Thank marimulholland
ddej0ng, General Manager at The Grand River Hotel, an Ascend Hotel Collection Member, responded to this review

marimulholland, thank you for taking the time to give us some great feedback in regards to your stay with us. I apologize that you experienced a wait to get into your rooms and was happy that Brie was able to accommodate you as best she could considering the long wait. As we finish the final renovations and make sure we...

Northern Indiana
Reviewed 1 week ago

On site restaurant was pricey, having said that the food was very good. The room was clean and the bed was comfortable. My issues were with the bathroom. The bathroom sink was cracked, there were gaps between the light switch and drywall. The faucet was installed crooked which made the running water way too close to the side of the...

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Helpful?
Thank frebbie
ddej0ng, General Manager at The Grand River Hotel, an Ascend Hotel Collection Member, responded to this review

frebbie, we appreciate your feedback in regards to your guest experience with us! I am so pleased that you enjoyed the food you had at the River Rock Dining and Lounge. We are very happy to provide our guests with a great culinary experience while staying with us! We appreciate your feedback on the items that we can work on...

Mio, Michigan
Reviewed 2 weeks ago via mobile

We stayed one night for a concert downtown. It is too far to walk to the venue but the hotel has a shuttle with a great driver named Drake. This hotel is very nice. We had drinks in the restaurant and breakfast the next morning. The breakfast was wonderful with seating with a great view of the river. There is...

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Helpful?
Thank Patricia H
Travelers Rest, South Carolina
Reviewed 2 weeks ago

my company put me here because my first choice hotel was sold out. One review says lipstick on a pig and I have to agree. New renovations in a shabby building. We didn't have hot water, we saw a mouse(brown rodent scattering) in the restaurant and my absolute worst was hair in our beds. I wasn't able to Skype into...

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Helpful?
Thank travelingteresa296
Douglasville, Georgia
Reviewed 2 weeks ago

I stayed in room 123 and 112 for 7 days with a business associate. The rooms were great with new carpet, good furniture, soft towels, and free coffee available all day. The pool and gym were clean and fresh.The management and staff were incredibly accommodating with every question and concern I had. The outside sitting and lounge areas will outshine...

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Helpful?
Thank lpn5000
Reviewed 2 weeks ago via mobile

We stayed here for a volleyball tournament weekend. It was one of the only hotels in Grand Rapids that would allow a one night stay. My husband described it best, "You can put lipstick on a pig, but it's still a pig." The renovations were very odd. Bright chartreuse green walls with the same awful color valance that didn't quite...

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Helpful?
1Thank Christy S
oakland
Reviewed 2 weeks ago via mobile

The Grand River rolls past as you look out your window...a beautiful old brick factory sleeps on the other side. The room holds you with its leaf-green beds and soft comforters. Downstairs, the River Rock serves good food and fancy cocktails. You have a big TV, fridge and microwave at your disposal. Lovely. I would give it 4 1/2 stars...

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Helpful?
Thank barbara w
Reviewed 3 weeks ago via mobile

Not fancy but clean, comfortable bed, friendly service. Restaurant has good food with variety of options. Close enough to downtown Grand Rapids with free parking. Easy on/off freeway. Right on the river. Up and coming area.

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Helpful?
Thank Teresa H
ddej0ng, General Manager at The Grand River Hotel, an Ascend Hotel Collection Member, responded to this review

Teresa H, we thank you for giving us as well as other travelers your guest experience feedback. We are happy to hear that you enjoyed our hospitality and our newly renovated rooms, restaurant and the convenience of being so close to downtown without the hassle. We look forward to you being our guest in the future as we grow and...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Focus on the destination in a whole new way at The Grand River Hotel, an Ascend Hotel Collection ® Member in Grand Rapids, MI near Van Andel Arena. Our boutique Grand Rapids hotel is less than two miles from the heart of downtown near U.S. Route 131, making it easy to find the true local flavor you crave at attractions like: DeltaPlex Fifth Third Ballpark Art Van Sports Complex Frederik Meijer Gardens & Sculpture Park Gerald R. Ford Museum The Gerald R. Ford International Airport is about 20 minutes away. After exploring the hidden treasures off the beaten path that make this area so special, head back to our non-smoking Grand Rapids hotel and treat yourself to a meal at our River Rock at the Grand restaurant and delight in amenities like: Free WiFi Exercise room Business center Indoor heated pool and hot tub Guest laundry services Enjoy blissful relaxation and enjoyment in your guest room, which offers amenities like a microwave, refrigerator, recharge device, desk and 42-inch TV. Some rooms feature a sofa sleeper. Let the destination reach you at The Grand River Hotel, an Ascend Hotel Collection Member. Grand Rapids hotels like ours connect you to the places, moments and experiences that make each destination special. Book now! ... more   less 

Additional Information about The Grand River Hotel, an Ascend Hotel Collection Member

Address: 270 Ann St NW, Grand Rapids, MI 49504-2016 (Formerly Riverfront Hotel Grand Rapids)
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: $139 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Grand River Hotel, an Ascend Hotel Collection Member 3*
Number of rooms: 162
Reservation Options:
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Also Known As:
Radisson Grand Rapids
Grand Rapids Radisson
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Questions & Answers

Here's what travellers have asked, with answers from The Grand River Hotel, an Ascend Hotel Collection Member staff and other travellers.
6 questions
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Questions? Get answers from The Grand River Hotel, an Ascend Hotel Collection Member staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at a different hotel”
nmack92, 17 May 2017 | Read review
“Rooms 123 and 112 were perfect!”
lpn5000, 9 May 2017 | Read review
“Ask for a river view-we were on the 5th floor.”
  • Mattress pulling back the torn, cheap, plastic pee wrap covering the whole mattress.
alliek745, 2 May 2017 | Read review
3 of 3
Expedia.com
US$96* /night
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AscendHotelsUS$100
Booking.comUS$100
TravelocityUS$96
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*Disclaimer
Prices are for 1 room, 2 adults
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