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Riverfront Hotel Grand Rapids

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Riverfront Hotel Grand Rapids
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223 Reviews from our TripAdvisor Community

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There are newer reviews for Riverfront Hotel Grand Rapids
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Showing 223: English reviews
Reviewed 9 July 2016 via mobile

We only stayed one night thankfully! The room was just bearable for the night. The pillows were uncomfortable and the sheets had hair on them. The shower had hair in the tub and the drain was clogged so while showering you had the pleasure of standing in your own filth. The pool was freezing and the hot tub had a...

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2Thank Felicia S
Reviewed 8 July 2016 via mobile

I was checked into my room around 5pm. When I came back to the hotel at around midnight my room key didn't work. I went to the front desk and they informed me that they checked someone else into my room while I was away, but they noticed I had my belongings in the room. Come to find out that...

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4Thank Daniel B
Columbus, Ohio
Reviewed 5 July 2016

I hesitated to book this hotel for two nights due to recent negative reviews but am so glad to have gone there. Our room was very clean and had obviously received some renovations, the beds were comfortable, the air conditioning and water were just fine. There was a large TV, fridge and microwave. The pool, hot tub and sauna were...

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Thank tiapetra
Reviewed 30 June 2016

From rude desk clerks to rooms that were sadly lacking, this hotel was barely clean enough to even my mediocre standards. We arrived at 2:30pm for a 5pm wedding. No one at the desk seemed to be able to give us a time when we COULD check in to prepare for the wedding. They suggest we use the pool lockerrooms!!...

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1Thank Donna P
Pinckney, Michigan
Reviewed 28 June 2016

Was placed in this hotel as part of a hockey tournament. Seedy area of town. Pan handlers and bums in front of hotel. Don't even attempt to try to check in any earlier than 4:00. The stench when you walked in was quite nauseating and was the same throughout the hotel. When we pulled the covers down, we realized the...

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3Thank Tracy S
Troy, Michigan
Reviewed 28 June 2016 via mobile

Pretty rough hotel. Front desk people were really nice and helpful, they made up for the condition of the hotel. It is under renovation, but we had brand new beds that were so poorly mounted, they rattled on the frame :-(. A rough neighborhood also. I would be careful about leaving anything in the car.

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1Thank Mark W
Reviewed 27 June 2016 via mobile

For the price this hotel really wasn't worth it. Even though it's near the city center I would have rather gotten a better hotel further away. The front desk staff was nice and helpful and the front lobby was gorgeous. However the rest of the hotel is showing it's age. The highlight is the restaurant which has pretty good food...

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2Thank Nomi H
Reviewed 24 June 2016

First review on a 4 month road trip. Do not claim to be dog friendly when you are not. Allowing dogs in your facility without any outdoor area is false advertising. The area assigned to dogs is small, rock filled, with weeds higher than my dogs are tall. Do not claim to have sleep number beds, with controls on the...

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3Thank Christine S
Shelby
Reviewed 7 June 2016 via mobile

I stayed here several times in April and May due to my son being in the hospital. First time I called for a reservation I was put on hold for about 15 minutes, girl who answered informed me she had a ton of check in's and was the only one at the desk. I hung up and called back and...

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Thank Kimberly D
Michigan
Reviewed 31 May 2016

Found this place for $65 + Tax, the lowest within a few minutes of Downtown Grand Rapids. Other places were over $100 and most were higher than $150. Most of the reviews I read were dead-on. Nice staff, lousy facility in need of much upgrading. Needed help from maintenance to open the room door - needed a swift kick! Apparently...

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1Thank frequentfahrer

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Guests at the Riverfront Hotel, Grand Rapids enjoy comfortable, contemporary accommodations in a convenient location 2.5 miles from downtown Grand Rapids. Our hotel's guests enjoy complimentary wireless Internet access, an indoor swimming pool and whirlpool, a Fitness Center and The Landing Restaurant for dining. Inside our guest rooms, you'll find a great night's sleep on our beds, one-cup coffee brewers, 42" plasma TVs, and some rooms offer riverfront views. To make your stay even more relaxing, our hotel offers pet-friendly rooms and Business Class Suites. The Riverfront Hotel Grand Rapids sales, catering, and culinary teams will work hard to personalize any event in our spacious meeting area of 2,585 square feet. ... more   less 

Additional Information about Riverfront Hotel Grand Rapids

Address: 270 Ann St NW, Grand Rapids, MI 49504-2016 (Formerly Radisson Hotel Grand Rapids Riverfront)
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: $131 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Riverfront Hotel Grand Rapids 3*
Number of rooms: 162
Reservation Options:
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Also Known As:
Radisson Grand Rapids
Grand Rapids Radisson
Hotel Style:
#4 Spa Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from Riverfront Hotel Grand Rapids staff and other travellers.
4 questions
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Questions? Get answers from Riverfront Hotel Grand Rapids staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't bother paying extra for river view - it has to be the ugliest river view that's ever been.”
 of 5 bubbles doomraisin, 25 Nov 2016 | Read review
“no good rooms here”
 of 5 bubbles 724samanthar, 13 Oct 2016 | Read review
“At August 2016 we can make no suggestions for a "good" room.”
 of 5 bubbles twoinmaine, 20 Sep 2016 | Read review
“Ask for a river view room; otherwise you see a highway under construction.”
 of 5 bubbles W4272ANmarkr, 20 Aug 2016 | Read review
“Demand a river view.”
 of 5 bubbles mikealbano57, 10 Aug 2016 | Read review
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