We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

The Grand River Hotel, an Ascend Hotel Collection Member

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 3 more sites!
Professional photos
The Grand River Hotel, an Ascend Hotel Collection Member
View Map
{"widget":{"name":"ibex_baseline_photo_carousel","template":"ibex_baseline_photo_carousel__widget","dust":{"nav_controls":"ibex_baseline_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_baseline_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

230 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for The Grand River Hotel, an Ascend Hotel Collection Member
See the most recent reviews
Showing 230: English reviews
A TripAdvisor Member
1 review
1 helpful vote
Reviewed 31 July 2016 via mobile

$138 for a king bed and a sofa. Room was small with nasty old carpet. Cups and water bottles looked like they've been re-packaged/re-used. Terrible looking area with panhandlers just outside. Did not feel safe leaving my car in their parking lot. This is a 2-star place at best and should charge no more than $80/room/night.

 Report
Helpful?
1Thank A TripAdvisor Member
McBain, Michigan
Reviewed 26 July 2016 via mobile

I booked off of Groupon, so the rate was decent. Room was clean. Didn't use the pool, but it had large sliding doors, to access the outside seating area. The bar is very run down, staff was eating the whole time, one drink and out of there. Have to pay for breakfast, unless you have a coupon.

 Report
Helpful?
Thank Holly V
Reviewed 25 July 2016

The hotel seems like a great bargain for what they advertise. You think you are getting an awesome room with a view, but there are awkward and useless balcony-type structures on every window that you cannot walk out to and also obstruct views of the river. The carpets were old. The air conditioning in the room barely worked. The elevator...

 Report
Helpful?
2Thank JennMaeD
Kalamazoo, Michigan
Reviewed 24 July 2016 via mobile

This place has so much potential that it falls short of. It seems really nice as soon as you walk in and the lobby has you excited for your stay. The rooms leave much to be desired. The doorknob to the bathroom literally fell off when I touched it. And I'm all for handicap accessible amenities but the seat on...

 Report
Helpful?
Thank Derek T
Saint Louis, Missouri
Reviewed 22 July 2016

I liked the location of the hotel - that's why I chose it. We had a two-day stay. Unfortunately, the construction crew didn't follow orders and started at 9 a.m. (suppose to start at 10 a.m.), so that was annoying. The front desk apologized and made it right for us. Our room was clean, no problem there. The room key...

 Report
Helpful?
Thank 800lms
Reviewed 18 July 2016

So many issues with this place. They switched my King Bed room to a double bed without telling me until I went in the room. There was open and eaten food in the dresser drawers. The TV only had 2 channels that came in and the rest were all static. The shuttle that they advertise and sits in front of...

 Report
Helpful?
Thank Michael S
Huntington Woods, MI
Reviewed 16 July 2016

This restaurant is under renovation by a new independent owner. We stayed in a renovated room which seemed fine. However, hallways were unclean, restaurant was very unclean (floors were dirty, looked like it had not been vacuumed in months and they were "out" of most food we requested (i.e. scones for part of the continental breakfast). This place could be...

 Report
Helpful?
Thank 934Anonymous
Reviewed 9 July 2016 via mobile

We only stayed one night thankfully! The room was just bearable for the night. The pillows were uncomfortable and the sheets had hair on them. The shower had hair in the tub and the drain was clogged so while showering you had the pleasure of standing in your own filth. The pool was freezing and the hot tub had a...

 Report
Helpful?
2Thank Felicia S
Reviewed 8 July 2016 via mobile

I was checked into my room around 5pm. When I came back to the hotel at around midnight my room key didn't work. I went to the front desk and they informed me that they checked someone else into my room while I was away, but they noticed I had my belongings in the room. Come to find out that...

 Report
Helpful?
4Thank Daniel B
Columbus, Ohio
Reviewed 5 July 2016

I hesitated to book this hotel for two nights due to recent negative reviews but am so glad to have gone there. Our room was very clean and had obviously received some renovations, the beds were comfortable, the air conditioning and water were just fine. There was a large TV, fridge and microwave. The pool, hot tub and sauna were...

 Report
Helpful?
Thank tiapetra

54 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (35)
Viewed
Room/Suite (4)
Viewed
Family/Play Areas (1)
Viewed
View from Room (1)
Viewed
Hotel & Grounds (3)
Viewed
Other (26)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (19)
Viewed
Business Centre/Function Rooms (3)
Viewed
Dining (3)
Viewed
Room/Suite (4)
Viewed
Hotel & Grounds (2)
Viewed
Pool/Beach Area (1)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Grand Rapids hotels
3.2 km away
Holiday Inn Grand Rapids Downtown
3.2 km away
Homewood Suites by Hilton Grand Rapids Downtown
2.6 km away
Hampton Inn Grand Rapids-North
Hampton Inn Grand Rapids-North
#14 of 52 in Grand Rapids
369 reviews
Show Prices
Show Prices
Show Prices
3.1 km away
Hampton Inn & Suites Grand Rapids Downtown
2.8 km away
Holiday Inn Express Grand Rapids-North
7.6 km away
Country Inn & Suites By Carlson, Grand Rapids East
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Guests at the Riverfront Hotel, Grand Rapids enjoy comfortable, contemporary accommodations in a convenient location 2.5 miles from downtown Grand Rapids. Our hotel's guests enjoy complimentary wireless Internet access, an indoor swimming pool and whirlpool, a Fitness Center and The Landing Restaurant for dining. Inside our guest rooms, you'll find a great night's sleep on our beds, one-cup coffee brewers, 42" plasma TVs, and some rooms offer riverfront views. To make your stay even more relaxing, our hotel offers pet-friendly rooms and Business Class Suites. The Riverfront Hotel Grand Rapids sales, catering, and culinary teams will work hard to personalize any event in our spacious meeting area of 2,585 square feet. ... more   less 

Additional Information about The Grand River Hotel, an Ascend Hotel Collection Member

Address: 270 Ann St NW, Grand Rapids, MI 49504-2016 (Formerly Riverfront Hotel Grand Rapids)
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: $144 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Grand River Hotel, an Ascend Hotel Collection Member 3*
Number of rooms: 162
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Cheap Tickets, Orbitz, Travelocity and Priceline so you can book your The Grand River Hotel, an Ascend Hotel Collection Member reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Radisson Grand Rapids
Grand Rapids Radisson
Hotel Style:
#4 Spa Hotel in Grand Rapids
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Grand River Hotel, an Ascend Hotel Collection Member staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from The Grand River Hotel, an Ascend Hotel Collection Member staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for Riverview and away from rooms where workers are staying.”
 of 5 bubbles CasBroRocks, 6 Jan 2017 | Read review
“Ask for a River View on the 7th floor!”
 of 5 bubbles V9832DGcindyp, 4 Jan 2017 | Read review
“Don't bother paying extra for river view - it has to be the ugliest river view that's ever been.”
 of 5 bubbles doomraisin, 25 Nov 2016 | Read review
“no good rooms here”
 of 5 bubbles 724samanthar, 13 Oct 2016 | Read review
“At August 2016 we can make no suggestions for a "good" room.”
 of 5 bubbles twoinmaine, 20 Sep 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay