We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Grand River Hotel, an Ascend Hotel Collection Member

Save
Traveller (18)
Room & Suite (38)
Dining (10)
You may also like:
See all
Nearby
Overview
  • Excellent17%
  • Very good21%
  • Average29%
  • Poor21%
  • Terrible12%
Travellers talk about
“free shuttle”(6 reviews)
“grand river”(10 reviews)
“chess game”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
You may also like:
See all
Nearby
{"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$112.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Grand Rapids hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "83bb8244b1b5441a8da20fed0e2dd7e9", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":157061,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79399270],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":6,"year":2018},"checkout":{"day":5,"month":6,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":112,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"83bb8244b1b5441a8da20fed0e2dd7e9","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":112,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":112,"highestMetaPriceDisplay":-1,"hotelName":"The Grand River Hotel, an Ascend Hotel Collection Member","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjgzYmI4MjQ0YjFiNTQ0MWE4ZGEyMGZlZDBlMmRkN2U5IiwiQUlLIjoiNzExZTI4ZjM0ZGFhNDg0ZjlhNGFlODFmOWI1MzU5YzMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "04/06/2018", "checkOut": "05/06/2018", "lowestPrice": "US$112", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79399270":"CheapTicketsEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (75)
There are newer reviews for The Grand River Hotel, an Ascend Hotel Collection Member
See the most recent reviews
Filter reviews
74 results
Traveller rating
13
15
21
16
9
Traveller type
Time of year
LanguageEnglish
13
15
21
16
9
Show reviews that mention
All reviewsfree shuttlegrand riverchess gamecomplimentary coffee in the lobbyshuttle driverstaff was friendly and accommodatinggreat hotel for the pricestayed one nightgreat view of the riverhotel restaurantclose to downtownking bedfront desk staffwould stay againjennabreweryrates
FilterEnglish
Updating list...
31 - 35 of 74 reviews
Reviewed 19 August 2017

Arrived late one evening in this sold out hotel. 1 girl working the desk and a line almost out the door to check in. She promptly gave us our room. Exhausted from the drive we open Room #1... filled with luggage, clothes and food everywhere!...More

Thank Knockknock8909
Response from ddej0ng, General Manager at The Grand River Hotel, an Ascend Hotel Collection MemberResponded 7 September 2017

We apologize for the issues you experienced during your stay. We certainly do have safety and security precautions set up to industry standard, and we do not want our guests to have these issues at all during their stay with us. We apologize for the...More

Reviewed 11 August 2017

Went there with my daughter in June. Employees were nice, the room was about what I expected for the price, but think twice about planning to dine there. We were not familiar with the area, we were running late, and we were very hungry. We...More

Thank ctucker620
Response from ddej0ng, General Manager at The Grand River Hotel, an Ascend Hotel Collection MemberResponded 16 August 2017

Thank you for taking the time to give us your traveler feedback. We will certainly look into the areas we can improve upon and appreciate you giving us the insight! - Thank you! - Grand River Hotel Team

Reviewed 7 August 2017 via mobile

After reading the reviews we decided to stay here due to the reasonable price and proximity to downtown. The hotel exceeded our expectations. The hotel was clean, the rooms have been recently updated, staff was friendly and accommodating, and the price was reasonable for the...More

Thank Cheree C
Response from ddej0ng, General Manager at The Grand River Hotel, an Ascend Hotel Collection MemberResponded 16 August 2017

Thank you so much for sharing your traveler experience with us as well as other travelers! We appreciate the compliments and will definitely let our team know how great they did! We are so pleased to hear that our renovations and service have exceeded your...More

Reviewed 7 August 2017

I'll start with the (semi) positive. The lobby is nicely decorated with modern furnishings and the out door patio area is very nice (albiet the dock is a death trap). That's where this ends. The negative. *We received 2 towels for four ppl. When we...More

Thank Lark1985
Response from ddej0ng, General Manager at The Grand River Hotel, an Ascend Hotel Collection MemberResponded 16 August 2017

Thank you for allowing us some insight on the issues that you had during your stay. I am shocked to hear about the list of items you did not find satisfactory during your stay. We will definitely address the points that you made and make...More

Reviewed 5 August 2017

It was our first stop on our road trip, luckily it only got better after this. So after a full day at work and 4 hours driving I knew we would be late and had called the day prior to confirm and let them know....More

Thank diner574
Response from ddej0ng, General Manager at The Grand River Hotel, an Ascend Hotel Collection MemberResponded 16 August 2017

Thank you for your feedback and we apologize this is an experience you had during your stay. While these issues seem out of the ordinary, we will certainly look into them and make sure that our guests are taken care of during their stay in...More

View more reviews
Most Booked Properties in Grand Rapids
See allSee all
About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Meeting Rooms
Banquet Room
Conference Facilities
Room Service
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$115 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
US$115 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Add Photo Photos
Traveller (18)
Room & Suite (38)
Dining (10)
Pool & Beach (6)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Keaton M
3 October 2017|
AnswerShow all 4 answers
Response from Raphael L | Reviewed this property |
They do offer a shuttle but I would call the hotel and ask. I am sure they would get you there but you just might have to Uber back. Thank Utah.
0
Votes
Carolyn L
28 June 2017|
AnswerShow all 3 answers
Response from ddej0ng | Property representative |
No, I am sorry, we are not pet friendly.
0
Votes
Stacie D
18 April 2017|
Answer
Response from ddej0ng | Property representative |
Our renovations are very minimal now, just fine detail touches that guests do not even experience. All rooms have been renovated and are ready for you!
0
Votes
Room Tips
"I always choose high floors and did not spend the extra $$ for a river view"
Read review
"odd numbered rooms on the 7th floor have a nice view of the river"
Read review
"We stayed on the 7th floor and were pleased. Ask for a room with a view of the river!"
Read review
"Ask that rooms not be adjoining. For quiet, ask to be on the side opposite the stage (I think this is only..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing