We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Ramada Plaza Grand Rapids

TravelocityUS$80*
View Deal
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$80*
US$80*
US$80*
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Ramada Plaza Grand Rapids
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,540 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,535: English reviews
Start your review of Ramada Plaza Grand Rapids
 Click to rate
Newaygo County, Michigan
Reviewed 1 week ago

What a whole in the wall!!! The room was nasty they didn't have our room ready when we got there to check in! Gave me two separate rooms! Got woke up at 8:00 am from the sound of a jack hammer! Worst experience ever!!!

Review collected in partnership with Ramada
 Report
Helpful?
Thank lisatK8895CX
Management response:

Lisa, Let me first apologize for the noise that you experienced while here on our property. I know it is frustrating to be awoken from noise while staying at a hotel. We are currently undergoing a large renovation. This includes all of the areas being modernized; the lobby, breakfast area, bar, all public areas, guest rooms, meeting space, pool and...

Nashville, Tennessee
HOTEL’S FAVOURITE REVIEW
Reviewed 14 February 2017

This is such a great hotel. I came in at night and it was so cold outside, but the moment i walked in I knew i was at home. The heater was on and the staff was as warm as the temperature. The hotel was clean, comfortable and safe. Mini fridge, flat screen tv, coffee maker, and a King Sized...

 Report
Helpful?
1Thank Dusty S
About Hotel's Favourite Review
Shelby C, Guest Relations Manager at Ramada Plaza Grand Rapids, responded to this review

Thank you so much for the kind review. It was our pleasure to have you as a guest at our property. We are pleased to know you enjoyed our amenities and had a wonderful stay. We hope to see you again soon! Thanks again! Sincerely, Shelby

Whitby, Canada
Reviewed 1 week ago

The scope of the renovations noted on the website are misleading. The hallways have wires hanging from the ceiling, dirty carpets, holes in the walls. The bathroom faucet dripped non-stop all night. The construction noise started at 8am on a SATURDAY morning of a HOLIDAY weekend!! NO COMPENSATION! Not even complimentary breakfast! The pool according to my booking confirmation was...

 Report
Helpful?
Thank KS_Braun
Management response:

Thank you for taking time to review our property, this allows us to improve our service and hotel condition. I would like to apologize on behalf of all Ramada Plaza staff for your stay. This is not what we want our guests to experience. I have spoken with the Front Desk Manager who has assured me that all guests are...

A TripAdvisor Member
1 review
Reviewed 2 weeks ago via mobile

If i could rate this hotel i would rate it negative zero!! Super disappointed with so many things! 1. The drilling, prior to booking the hotel it didnt say anything about loud noises! 2. Wasnt told that the fitness room is not available! They are mainly focused on the pool! 3. First night here someone comes into my room with...

 Report
Helpful?
Thank A TripAdvisor Member
Management response:

Hi, First I would like to thank you for taking time to leave us a review, we greatly appreciate this, it allows for us to increase our hotel standards and service. I would like to apologize for your experience here at the Ramada Plaza. We are currently undergoing a renovation, this will include all of the following areas to be...

Chicago, Illinois
Reviewed 2 weeks ago

This was one of the worst hotel stays in my life. Having a fitness room is very important. When I called, I was told they had one. Little did I know that they did have one, but it was closed. Secondly, the walk to my hotel room was like a horror movie. Wires hanging from the ceiling, filthy walls and...

Review collected in partnership with Ramada
 Report
Helpful?
Thank S1682ZYchristiner
Management response:

S1682ZYchristiner, We do apologize for the experience you had here at the Ramada Plaza.We have some exciting news, we are currently undergoing an extensive renovation, this will include all guests rooms, public spaces, meeting rooms, pool area, bar area and adding a Starbucks Kiosk. I would like for you to consider coming to our property in the future, I think...

Eaton Rapids, Michigan
Reviewed 2 weeks ago

Review collected in partnership with Ramada
 Report
Helpful?
Thank rebeccakT6817ZE
Management response:

Portage, Michigan
Reviewed 2 weeks ago

The pool area was closed which we were not aware of until check in. We were in Grand Rapids because my daughter had procedures scheduled during our stay. There was work going on thru out the facility, wires hanging from the ceiling and even drilling going on at 8pm. The room looked "clean" but there was pubic hair in the...

Review collected in partnership with Ramada
 Report
Helpful?
Thank 483dawnv
Shanna M, Office Administrator at Ramada Plaza Grand Rapids, responded to this review

Hello, On behalf of the Ramada Plaza team I would like to apologize for your stay not meeting your expectations. This is not acceptable, and I have talked with all the managers involved, to train our staff to contact all guests prior to arrival. Our hotel is going through a complete renovation with a redesigned lobby, public space, pool area,...

Chelsea, Michigan
Reviewed 3 weeks ago

This Ramada is under renovation. I believe that the scope of the project was not clearly communicated in the advertising or in the voicemail message I received the day of check-in. I did appreciate that they called to tell me that the pool would not be able to be used (which didn't matter to me), but they failed to mention...

Review collected in partnership with Ramada
 Report
Helpful?
Thank 251amiw
Shanna M, Manager at Ramada Plaza Grand Rapids, responded to this review

Dear 251amiw, We do apologize for the difficulties you encountered through your stay. As you already know we are undergoing a very extensive renovation. We will soon new updated rooms, that will be refurnished (this includes bed frame, mattress, box spring, carpeting and modernized bathroom). The lobby will have a brand new design as well and the pool area. We...

Las Vegas, Nevada
Reviewed 3 weeks ago

Very surprised at the look of this once nice hotel looked back in 2013 when I stayed here. I wish I knew before I wld have stayed where I was and just pay a little. There was not even a notice tht the pool area is underconstruction. I was just so surprised at the condition of this once beautiful fun...

Review collected in partnership with Ramada
 Report
Helpful?
Thank tracytracemes2017
RamadaPlazaGM, General Manager at Ramada Plaza Grand Rapids, responded to this review

Hello Tracey, Please let me apologize on behalf of the Ramada Plaza, and I'm pleased that our staff was as gracious as you had on your last stay but the pool area is under renovation. We truly value your loyalty, and our hotel is going through a re-imaging with renovated guest rooms, public areas, exterior and installing a Starbucks Kiosk...

Lansing, Michigan
Reviewed 3 weeks ago

We used to come to this hotel with a large group because of the pool and connected restaurant. Over the years it has gone into such disrepair that it is disgusting. We won't stay there again unless significant upgrades are made.

Review collected in partnership with Ramada
 Report
Helpful?
Thank MrsEsch
RamadaPlazaGM, General Manager at Ramada Plaza Grand Rapids, responded to this review

Hi Mrs. Esch, Thank you for taking the time to give us your feedback, and to let you know that we are currently renovating the entire hotel, to include all guest rooms, public space, the pool, Front Office, and adding a Starbucks Kiosk in our lobby, along with a bar. I know that when you walk in the front entrance...

90 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (78)
Viewed
Room/Suite (18)
Viewed
Bathroom (7)
Viewed
Hotel & Grounds (3)
Viewed
Pool/Beach Area (8)
Viewed
View from Room (2)
Viewed
Family/Play Areas (2)
Viewed
Dining (1)
Viewed
Other (37)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (12)
Viewed
Pool/Beach Area (2)
Viewed
Room/Suite (5)
Viewed
Bathroom (2)
Viewed
Hotel & Grounds (1)
Viewed
Other (2)
14/05/2017 15/05/2017
Hotels you might also like...
Travellers also viewed these Grand Rapids hotels
10.7 km away
Holiday Inn Express South
Holiday Inn Express South
#21 of 49 in Grand Rapids
168 reviews
4.4 km away
Baymont Inn & Suites Grand Rapids Airport
0.1 km away
Hawthorn Suites by Wyndham Grand Rapids, MI
Show Prices
Show Prices
Show Prices
6.4 km away
Country Inn & Suites By Carlson, Grand Rapids East
4.3 km away
BEST WESTERN Hospitality Hotel & Suites
1.7 km away
Comfort Inn Airport
Comfort Inn Airport
#8 of 49 in Grand Rapids
411 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Ramada Plaza of Grand Rapids is currently undergoing a complete remodel of guest rooms, common areas, breakfast areas, meeting rooms, and pool areas. Construction will be ongoing until July 2017. We are sorry for any inconvenience this may cause. Please call the hotel directly for the most up to date information. Thank you for your patience and understanding. ... more   less 

Additional Information about Ramada Plaza Grand Rapids

Address: 3333 28th St SE, Grand Rapids, MI 49512
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: $144 - $387 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Plaza Grand Rapids 3*
Number of rooms: 183
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Hotwire, Priceline, Booking.com, TripOnline SA, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Ramada Plaza Grand Rapids reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Plaza Grand Rapids Hotel Grand Rapids
Ramada Grand Rapids
Grand Rapids Ramada
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Ramada Plaza Grand Rapids staff and other travellers.
3 questions
Ask a question
Pennsylvania
over a year ago
over a year ago

See all questions (3)

Questions? Get answers from Ramada Plaza Grand Rapids staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wait until ALL construction is finished!!!”
KS_Braun, 18 Apr 2017 | Read review
“I am not sure there would be a good room at this place I guess were better off than the rooms with Black mold .”
ellenmyra1234, 27 Feb 2017 | Read review
“I stayed at the local Hilton properties. Much better, double the price! What's your goal?”
bills429, 8 Feb 2017 | Read review
“Try a different hotel.”
RJCapt, 8 Feb 2017 | Read review
“Go somewhere else unless you only care about a cool swimming pool”
Stacey4iu, 3 Jan 2017 | Read review
5 of 5
Travelocity
US$80* /night
View Deal
PricelineUS$80
Hotwire.comUS$80
TripAdvisorUS$80
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates