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    Quality Inn

    58 reviews
    #40 of 50 Hotels in Grand Rapids
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    7625 Caterpillar Ct SW, Grand Rapids, MI 49548-7201
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    1 room, 2 adults, 0 children12
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    Traveller (48)
    Room & Suite (32)
    Dining (10)
    Overview
    2.5
    58 reviews
    • Excellent15%
    • Very good17%
    • Average22%
    • Poor15%
    • Terrible31%
    23 Apr 2018
    “Pool and Hot Tub Closed by Health Department”
    19 Oct 2017
    “Comfortable”
    7625 Caterpillar Ct SW, Grand Rapids, MI 49548-7201 See on map
    AMENITIES
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Fitness centre
    2 Star accommodation
    All hotel details
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    Rooms
    26 Aug27 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (58)
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    1 - 5 of 58 reviews
    Reviewed 4 weeks ago via mobile
    Had a wonderful stay here

    This hotel is very well maintained. The staff is very nice. The hotel look newly renovated. My family had a wonderful time at the hotel. My kids had a wonderful time at their very nice pool. I will recommend this hotel if you are in...More

    Thank Jaison P
    Response from Nerissa M, Guest Relations Manager at Quality InnResponded 4 weeks ago

    Hi Jaison P, On behalf of my entire team of Quality Inn Hotel, we would like to thank you for your wonderful review and thank you for noticing our recent updates that we have made to our property. I’m especially glad also that your kids...More

    Reviewed 7 June 2018
    Nice hotel!

    This hotel was fairly nice! The rooms were nice and clean and the breakfast was delicious! The staff was super friendly and helped me find great places to eat around the area. There was also a large outlet close by to the hotel witch was...More

    Thank kevinlockman1
    Response from Nerissa M, Guest Relations Manager at Quality InnResponded 10 July 2018

    kevinlockman1, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments to our yummy breakfast and we were able to meet your expectations of cleanliness and service...More

    Reviewed 17 May 2018 via mobile
    Don’t do it! I left!

    I booked a reservation here to the tune of $130 a night to be near a dance convention my daughters and I were attending. This place is right out of the 50’s and never updated. The pool was closed. We entered our room and it...More

    Thank Melissa S
    Response from Nerissa M, Guest Relations Manager at Quality InnResponded 10 July 2018

    Melissa S, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. Know that your voice is important to us and that we are addressing the issues that you indicated in an effort to improve upon the guest...More

    Reviewed 24 April 2018 via mobile
    Pool and Hot Tub Closed by Health Department

    We stayed in the handicapped room with a roll in shower which my wife must have. Many motels do not offer this type of room but this one did so thanks for that. Some wall outlet plugs did not work including those plugged into the...More

    Thank Jack L
    Response from Nerissa M, Guest Relations Manager at Quality InnResponded 10 July 2018

    Jack L, I want to apologize for the pool and hot tub issues and to assure you that this inconvenience has been addressed thanks to your feedback. Your satisfaction is important to us and we will be using the feedback you provided to make improvements...More

    Reviewed 29 January 2018
    Dirty, Dirty, Dirty

    Recently I stayed at the Quality Inn located at 7625 Caterpillar Ct SW, Grand Rapids, MI 49548. I checked in on Friday January 26 and checked out on Sunday January 28, 2018. First, let me say that checking in and out was a breeze, and...More

    Thank jbecca2018
    Response from Nerissa M, Guest Relations Manager at Quality InnResponded 10 July 2018

    jbecca2018, Thank you for sharing your experience, and we sincerely apologize for the problems that you encountered with housekeeping and maintenance. I assure you that each issue mentioned is being investigated and for taking the time to point out the areas where we can improve...More

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    123456…12
    About
    Amenities
    Top amenities
    Pool
    Free Parking
    Free High Speed Internet (WiFi)
    Breakfast included
    Fitness Centre with Gym / Workout Room
    Spa
    Hotel Amenities
    Free Parking
    Pets Allowed ( Dog / Pet Friendly )
    Breakfast included
    Breakfast Available
    Wheelchair Access
    Business Centre with Internet Access
    Self-Serve Laundry
    Non-Smoking Hotel
    Room amenities
    Air Conditioning
    Microwave
    Refrigerator in room
    Things to do
    Pool
    Hot Tub
    Fitness Centre with Gym / Workout Room
    Spa
    Indoor pool
    Details
    Price range
    US$66 - US$145 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Non-Smoking Rooms, Accessible rooms
    Details
    Price range
    US$66 - US$145 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Non-Smoking Rooms, Accessible rooms
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    All photos (79) 79
    Full view
    Traveller (48)
    Room & Suite (32)
    Dining (10)
    Pool & Beach (5)
    Business Centre & Event Rooms (3)
    Questions & Answers
    Ask a question
    kitty500675
    6 August 2015|
    Answer
    Response from Amar P |
    Give & Take, not only take
    0
    Votes
    Kimberly V
    9 June 2015|
    AnswerShow all 3 answers
    Response from Diane_Alderson | Property representative |
    Hello, Unfortunately our hot tub is still down for maintenance. But our indoor pool is available for guest use. We also have suites available with a Jacuzzi tub. Thank you
    0
    Votes
    Amar P
    26 May 2015|
    AnswerShow all 2 answers
    Response from Amar P | Property representative |
    Answer many times
    0
    Votes
    Room Tips
    "2 floor rooms are nice and quite."
    Read review
    "book room on front side if you must stay here"
    Read review
    "call ahead of time to check on the pool and hotel"
    Read review
    "I think it's a matter of personal taste. I enjoyed my room because it was near the outside door. Others..."
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