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SpringHill Suites Grand Rapids Airport Southeast

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SpringHill Suites Grand Rapids Airport Southeast
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175 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Grand Rapids Airport Southeast
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Showing 171: English reviews
Provo, Utah
Reviewed 16 April 2015

The hotel is off of the main road which is a good thing. Very quiet. Check in was quick. Front desk was friendly and helpful with places to eat and directions to airport. Did not have breakfast as we had an early flight. Room was spacious and clean. Bed comfortable. Large shower/toilet room. Vanity is kind of open in the...

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Helpful?
Thank dialqueen
SpringHillSuitesGRR, General Manager at SpringHill Suites Grand Rapids Airport Southeast, responded to this review

DialQueen - Thank you for your kind words regarding your recent stay with us. I am glad that you appreciated the convenient, yet quiet location of our hotel which provided you a short drive to the airport in the morning yet allowed you to enjoy our tree lined, waterfront setting. We look forward to seeing you back as a guest...

Reviewed 11 April 2015

Hotel was a nice property behind a Target Superstore near the GRR airport. Only stayed one night with my family, AC stayed on all night instead of kicking off. Room was clean and suite was adequate size for three people. Breakfast was like most free breakfasts, ok but nothing special, fresh strawberries was a plus.

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Thank Brian D
SpringHillSuitesGRR, General Manager at SpringHill Suites Grand Rapids Airport Southeast, responded to this review

Brian D - Thank you for taking the time to comment on your recent stay with us at the SpringHill Suites Grand Rapids. We are glad to hear that both you and your family enjoyed your time with us and look forward to seeing you again when your travels bring you to Grand Rapids.

Lakewood, Colorado
Reviewed 6 March 2015 via mobile

Apparently a circus elephant, recently escaped from Ringling Bros., stayed in the room above me. The result: about 3.5 hrs sleep the first night. The good: close to airport, clean, good service. Decent athletic facility for prop of this type. The bad: paper thin walls and floorboards.

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Thank Leenda324
SpringHillSuitesGRR, General Manager at SpringHill Suites Grand Rapids Airport Southeast, responded to this review

Leenda324 - Thank you for taking the time to let us know about your most recent stay with us. I am sorry to learn that your stay was less than perfect. We pride ourselves on offering our guest a clean comfortable room to be able to rest and relax in and I want to apologize that nearby guests prevented you...

Charlevoix, Michigan
Reviewed 28 February 2015

Not the Ritz but has everything you need: Clean; friendly staff; good parking areas; can leave your car there very inexpensively and the get you to and from the airport free of charge; a breakfast area; close by fuel, shopping, restaurants, etc; minutes from the airport; close to expressways. As good as or better than any brand at this price...

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Thank BC W
SpringHillSuitesGRR, General Manager at SpringHill Suites Grand Rapids Airport Southeast, responded to this review

BC W - Thank you for taking time out of your day to comment about your recent stay with us. We are glad to hear that our hotel was able to provide you with everything you needed. We look forward to welcoming you as a guest again soon.

Northville, Michigan
Reviewed 22 December 2014

We were pleasantly surprised during our stay at the SpringHill Suites in Grand Rapids last week. The room was very spacious; the mini-kitchen was nice (although on this visit we really didn't need it); the breakfast was very good (numerous options) and the room was clean. (Did I mention how comfortable the bed was?)

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1Thank WICheeseheads
SpringHillSuitesGRR, General Manager at SpringHill Suites Grand Rapids Airport Southeast, responded to this review

WICheeseheads- Thank you for your kind remarks regarding your most recent stay with us. We are glad to learn that you enjoyed all that our hotel has to offer, including our beds! We look forward to welcoming you back as a guest soon.

Israel
Reviewed 16 December 2014

Stayed for 4 nights on a business trip, inc. breakfasts. The rooms are very comfortable, very nice conditions for staying away from home. I missed 2 things though: faster internet and... some vegetabales for breakfast (I know it is not so common in America to have vegetables in the morning but maybe I helping here to change this bad habbit)....

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1Thank DotyIsrael
Petoskey, Michigan
Reviewed 9 December 2014 via mobile

The customer service and management would be the number one reason we'd return. We stayed for 2 nights - it started out questionable in all areas for various reasons. Our concerns were addressed immediately by management and the remainder of our stay was enjoyable. Thank you to Tiara for your assistance.

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Thank tipofthemit
Indianapolis, Indiana
Reviewed 6 December 2014

Don't get me wrong - this hotel is nice enough. Staff is pleasant and kind. Can't seem to stop a bunch of kids from running up and down the halls though. Why do people allow children to be disruptive, and why do hotels not throw them out? Surely an entire hallway full of annoyed patrons can't be worth the business...

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Thank Wendy C
SpringHillSuitesGRR, General Manager at SpringHill Suites Grand Rapids Airport Southeast, responded to this review

Wendy C- Thank you for your honest account of your recent stay with us. I want to apologize that the actions of several of our guests caused you to not be able to enjoy stay as much as you should have. I know that the staff was aware of the noise issue and worked diligently throughout the night to quite...

Dallas, Texas
Reviewed 22 November 2014

I booked this hotel because I had stayed at Springhill Suites before and it had a bar (and I thought a bar restaurant). My bad. A bar kinda (when it's staffed) and no food. The hotel itself was nice and the staff was excellent. The hot breakfast was much like other hotels. The problem with this hotel is location. There...

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1Thank DWVAN
SpringHillSuitesGRR, General Manager at SpringHill Suites Grand Rapids Airport Southeast, responded to this review

DWVAN- Thank you for taking the time to comment about your recent stay with us at the SpringHill Suites. I am very pleased to hear that you enjoyed our hotel and that your interactions with our staff were excellent. I can understand your frustration that during our recent snow storm you were unable to walk to any nearby restaurants. Hopefully...

Saint Louis, Missouri
Reviewed 4 November 2014

The good. The hotel was nice and up to date. The room was clean except for the peanuts left in the cabinets in the kitchenette and emery board laying on the floor by the bed. The breakfast was good standard choices for Spring Hill. It was a quiet hotel but it was in the middle of nowhere. The bad. When...

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1Thank steve5074
SpringHillSuitesGRR, General Manager at SpringHill Suites Grand Rapids Airport Southeast, responded to this review

Steve5074 - I first want to thank you for taking the time out of your day to write about your recent stay with us at the SpringHill Suites. I am glad to hear that you enjoyed the hotels and amenities. I do want to apologize for any confusion you encountered during the check in process. It is unfortunate and I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service

Additional Information about SpringHill Suites Grand Rapids Airport Southeast

Address: 5250 28th St SE, Grand Rapids, MI 49512-7704 (Formerly SpringHill Suites Grand Rapids Airport)
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: $177 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Grand Rapids Airport Southeast 3*
Number of rooms: 109
Reservation Options:
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Also Known As:
Springhill Suites Grand Rapids Airport Hotel Grand Rapids
Hotel Style:
#13 Family Hotel in Grand Rapids
#18 Business Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Grand Rapids Airport Southeast staff and other travellers.
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Questions? Get answers from SpringHill Suites Grand Rapids Airport Southeast staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms at the end of the hall don't have doors right next to each other which limits noise”
 of 5 bubbles Ottawalovethesouth, 19 Nov 2016 | Read review
“Look for Target plaza, hotel is behind plaza.”
 of 5 bubbles W245WXlisad, 25 Jul 2016 | Read review
“Nice room that was easily accessible.”
 of 5 bubbles JefferyB25, 29 Jun 2016 | Read review
“All the rooms we had were very nice, comfortable and quiet.”
 of 5 bubbles PattiWaterman, 8 Dec 2015 | Read review
“The rooms at the back of the hotel may have some sort of view. We looked at the parking lot!”
 of 5 bubbles DnYC176, 27 Nov 2015 | Read review
5 of 5