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JW Marriott Grand Rapids

Booking.comUS$259*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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JW Marriott Grand Rapids
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923 Reviews from our TripAdvisor Community

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Showing 913: English reviews
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Rancho Cucamonga, California
Reviewed 1 week ago

This hotel was outstanding. From every staff member I came across that was extremely friendly and helpful to the modern deco throughout the lobby and on to the room. The view in my room from the 17th floor was magnificent. I could see the Ford Museum across the river and as far up and down the river one could see....

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Helpful?
Thank radman143
Bethesda
Reviewed 1 week ago

Excellent views with nice updated rooms facing the river can be found at the JW Marriott in Grand Rapids. Both the city and hotel exceed expectations. Good hotel food, clean and pleasant efficient service are part of the experience. The hotel is very well located to Grand Rapids activities and shops. Also experienced an excellent side trip to Holland Michigan...

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Thank 123Birdie2014
Saline, Michigan
Reviewed 1 week ago

My wife and I drove to Grand Rapids, MI to go to our son's college graduation ceremony at Van Andel Arena and to move him home afterwards. We were driving a large SUV and pulling a trailer with his stuff. We wanted a hotel close to the arena so that we could walk to the ceremony but we needed to...

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Helpful?
Thank tparker12016
New York City, New York
Reviewed 2 weeks ago

I spent one night at the hotel and was very impressed with everything. My room was large, spotless, well-furnished, and quiet. The staff were very friendly and helpful. I did not have business in downtown Grand Rapids, but the hotel appears to be centrally located. All around, an outstanding property.

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Helpful?
Thank Erastus10
Manistique, Michigan
Reviewed 2 weeks ago

I stayed here for a conference and LOVED my stay! The hotel was clean and modern, the staff was friendly, and the view was lovely. We had room service several times; not only was it delicious, but I also thought that it was pretty affordable. The only complaint was the price for parking - it was pretty outrageous.

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Thank eleona01
Portland, United States
Reviewed 3 weeks ago via mobile

Just stayed one night and it was very nice. Very clean rooms, super amenities, friendly staff, great location, and very good room details. The views of the river and city we spectacular. You would t regret staying here.

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Thank Dawg_Travelers
Reviewed 3 weeks ago via mobile

I was thrilled to have been able to books rooms just a few short days before GVSU's commencement and I have ALWAYS wanted to stay at the JW in GR. Not sure if the problems with our reservations were truly the hotel's or a result of Booking.com, but I was traveling with our 28 yo son, who requires a handicap...

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Helpful?
Thank Melissa C
Tracy356, Manager at JW Marriott Grand Rapids, responded to this review

Dear Melissa C- Thank you so much for your kind words regarding our hotel, service and food! We apologize that we were unable to accommodate your request for a room with two queens. Unfortunately, third party booking engines like Booking.com list this as a "request" since our systems are not linked in real time and we were sold out of...

Grand Rapids, Michigan
Reviewed 4 weeks ago via mobile

The staff were amazing, specifically, Britt, Courtney and the two valet guys that worked most of our stay (sorry, didn't catch their names. They were both there around check in on 4/7/17). This was a very special trip for our family as my brother in law had not been home in 3 years and he was also planning to propose...

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Thank HWILLIAMS2701
Zurich, Switzerland
Reviewed 4 weeks ago

The room was everything I would expect from a JW Marriott property, big and spacious, grand designs and very comfortable beds. I had a great view overlooking the city, even though a view overlooking the river would have been nice too. Staff was very friendly and helpful and the hotel has a great location.

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Helpful?
Thank FKOEL411
Greenville, MI
Reviewed 11 April 2017

Stayed here on Friday 4/07/16. Parked in the JW Marriott parking garage and found our way to the front desk easily. Check in was quick and when we got to our room realized we had a king bed vs the 2 queen beds I had requested upon reservation. A quick trip back to the front desk and they switched us...

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Helpful?
Thank lionsfan1971

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The JW Marriott Grand Rapids is everything you would expect and nothing you could have imagined. Situated in the heart of downtown Grand Rapids, Michigan, the JW Marriott Grand Rapids is meticulously designed for both business and pleasure. As the first JW Marriott hotel in the Midwest, the hotel offers 337 well-appointed, smoke-free rooms and suites on 23 posh floors. Each of which is outfitted with atypical amenities like a 37" plasma TV, as well as numerous other uncommon personal luxuries. From shareholder's meetings to lavish wedding receptions to intimate weekend getaways to The Spa, the JW raises the bar. In luxury. In service. In dining. In everything. ... more   less 

Additional Information about JW Marriott Grand Rapids

Address: 235 Louis Campau Prom, Grand Rapids, MI 49503
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: $384 - $495 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Grand Rapids 4*
Number of rooms: 336
Reservation Options:
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Also Known As:
Marriott Grand Rapids
Grand Rapids Marriott
Hotel Style:
#1 Business Hotel in Grand Rapids
#1 Romantic Hotel in Grand Rapids
#2 Family Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Grand Rapids staff and other travellers.
7 questions
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Questions? Get answers from JW Marriott Grand Rapids staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room with a view of the River and preferrably a higher floor.”
  • View from 17th floor room
radman143, 15 May 2017 | Read review
“Water view s”
123Birdie2014, 12 May 2017 | Read review
“Ask for a higher floor with a river view”
eleona01, 7 May 2017 | Read review
“High floor”
FKOEL411, 24 Apr 2017 | Read review
“Join their club.”
  • Pillow case was not clean
  • Sheet with hole in it right next to bedside table.
pyegirl, 8 Apr 2017 | Read review
5 of 5
Booking.com
US$259* /night
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TravelocityUS$259
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Prices are for 1 room, 2 adults
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