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Amway Grand Plaza, Curio Collection by Hilton

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Amway Grand Plaza, Curio Collection by Hilton
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1,411 Reviews from our TripAdvisor Community

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Showing 1,384: English reviews
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Atlanta, Georgia
Reviewed 3 days ago NEW

I stayed at the Amway Grand with girlfriends during the Art Prize. The hotel was overwhelmed and so experienced a few glitches on our day of check-in. The desk manager went out of our way to ensure that we left satisfied. The front desk, baggage, etc. were empowered and polite. We stayed in the old side of the hotel. Our...

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Helpful?
Thank LCSussman
Tracy356, Manager at Amway Grand Plaza, Curio Collection by Hilton, responded to this review

Dear LCSussman- Thank you for taking the time to share your feedback with us. We appreciate your compliments on our staff and service! We strive to make every guest experience the best it can possibly be. You'll also be happy to hear that our rooms on the Pantlind side of the hotel will soon be undergoing a renovation, keeping with...

Pentwater
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

The Amway Grand, a Hilton hotel, makes a Grand Rapids visit, truly Grand. This is one hotel that looks classic and modern from the outside, and it classy and modern on the inside. You are staying in a hotel that lets you choose. Classy - elegantly appointed rooms, a lobby with beautiful chandeliers, gold foil ceiling and fountains. You will...

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Helpful?
3Thank joliver50
About Hotel's Favourite Review
San Diego, California
Reviewed 6 days ago NEW

This is a great old work style hotel , a real classic . full of history and charm . One of the more unique hotels in this day of ultra modern glass and steel buildings. Yet has the modern features you need for business or a pleasure trip. Several builtin eating establishments help if you are visiting in the winter...

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Helpful?
Thank Russ V
Peoria, Illinois
Reviewed 1 week ago

Still a great place to stay and is a beautiful hotel with a very friendly staff. I enjoy my my annual mid-February stay, attending an industry expo. In my last year review I complained about the small size of the room I was give, to which the manager Tracy365 suggested next time I ask for the room in the tower..which...

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Helpful?
Thank Hecules-63
manistique, United States
Reviewed 1 week ago

Everything is maintained to perfection. The staff are friendly & helpful. The view from the tower rooms is an experience in itself. You will not find a more relaxing place to stay. The location to many of Grand Rapids attractions are within walking distance. With all of the skywalks that the Amway offers most of the time you would not...

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
Thank shannong706
Southgate, United States
Reviewed 1 week ago

Have been staying here for over 14 years and have always had a good experience. Staff is top notch as are the restaurants. The surrounding area of the City offers entertainment at all levels. You'll certainly find something for you. Look forward to returning every year. While some may find it pricey, you definitely get your money's worth.

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
Thank Charles C
kingston springs, TN
Reviewed 1 week ago

Wow! I stayed in 7 convention hotels in 2016 and this was by far the very best! Lovely room, great service, wonderful convention staff, the room service was delish and reasonably priced. The building was just lovely and it was easy to get around!

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Helpful?
Thank auntsusanelaine
Big Rapids, Michigan
Reviewed 1 week ago via mobile

We have stayed at this hotel numerous times. Positives - Incredible lobby and commons area. Ruth Chris on site makes some excellent steaks. Room clean and well maintained in the historic side and the contemporary tower. Staff has always been professional and helpful. Great location. Cons - Not sure all the pros warrant the cost of this property if it...

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Helpful?
Thank dsadkins2016
Novi, Michigan
Reviewed 1 week ago

I've stayed here many times and always stay on the Pantlind side because of its beautiful historic design. While I've been impressed with my stay in the past, this time the staff outdid themselves with their high level of customer service. Each person strived hard to ensure that all of my needs were met, from the initial checkin to the...

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Helpful?
Thank DorothyKM
New Braunfels, Texas
Reviewed 1 week ago via mobile

I came for a conference. I think this is the nicest hotel in Michigan. Everything is clean, staff is polite an professional. At the desk I was upgraded to a tower room. Super nice view of the river and city. A top notch experience at a very good price. Highly recommend.

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Helpful?
Thank moondog1961

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
When does the hotel become the destination? When the moment you walk through the door you feel as if you've been transported - by the elegance, the details, and the gracious service. When your every expectation of what a hotel can be is exceeded. Welcome to the Amway Grand Plaza, Curio Collection by Hilton, where every stay is marked by a memorable moment. Whether it's a stroll through the Pantlind Lobby, the great view from one of our Glass Tower rooms, the classical architecture, or your first bite of one of our signature entrees. The Amway Grand Plaza is much more than a hotel. It's a true destination. ... more   less 

Additional Information about Amway Grand Plaza, Curio Collection by Hilton

Address: 187 Monroe Ave NW, Grand Rapids, MI 49503-2621
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: $369 - $435 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Amway Grand Plaza, Curio Collection by Hilton 4*
Number of rooms: 682
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com, Travelocity, Priceline and Jetsetter so you can book your Amway Grand Plaza, Curio Collection by Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Amway Grand Plaza Rapids
Hotel Amway Grand Plaza
Hotel Style:
#1 Green Hotel in Grand Rapids
#2 Spa Hotel in Grand Rapids
#3 Romantic Hotel in Grand Rapids
#4 Business Hotel in Grand Rapids
#6 Family Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from Amway Grand Plaza, Curio Collection by Hilton staff and other travellers.
17 questions
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soo, mi
8 months ago
Michigan, United States
Melvindale, Michigan
Macomb, Michigan

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Questions? Get answers from Amway Grand Plaza, Curio Collection by Hilton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Think carefully whether you want modern room or traditional.”
 of 5 bubbles LCSussman, 20 Feb 2017 | Read review
“if looking of the original feel , request in the old tower”
 of 5 bubbles RussV708, 17 Feb 2017 | Read review
“for as nice of a room we had, water pressure in shower was not very good.”
 of 5 bubbles bobkimweiland, 6 Feb 2017 | Read review
“I love the towers with River View”
 of 5 bubbles 533brentm, 1 Feb 2017 | Read review
“River view rooms are nice”
 of 5 bubbles 250kenp, 1 Feb 2017 | Read review
5 of 5