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Amway Grand Plaza, Curio Collection by Hilton

PricelineUS$250*
View Deal
Certificate of Excellence
GreenLeadersGold level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$259*
US$250*
Great Deal
US$259*
US$259*
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Amway Grand Plaza, Curio Collection by Hilton
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1,513 Reviews from our TripAdvisor Community

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Showing 1,483: English reviews
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Lathrup Village
Reviewed 4 days ago NEWvia mobile

Headed to GR with the girls for a concert on Mother's Day weekend. The hotel itself and was lovely and the room was pretty great. It was in a fabulous area of town where you can walk to the concert venue easily, and even walk home thru a skywalk if the night air is too cold. Would have given 4-5...

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Helpful?
Thank heeter28
Tracy356, Manager at Amway Grand Plaza, Curio Collection by Hilton, responded to this review

Hello heeter28, We appreciate your feedback and sincerely apologize for the issue at hand. We would like to check with our security team to further investigate this issue. Could you please send us a direct message of your car model, date you stayed, and what items were stolen? This will help to gain more information on the matter so this...

Ann Arbor, Michigan
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

I booked this hotel for a business conference that was taking place in Grand Rapids and it was a great place to stay. Skyway connection with the Devos conference center which makes it super convenient to stay there If you are attending a conference. Ample parking garage right beside the hotel ( rates were reasonable for the conference ) or...

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Helpful?
Thank 87RITA
About Hotel's Favourite Review
Minneapolis, United States
Reviewed 4 days ago NEW

Not a fan of the dark, fake "old school" decor. The hotel seems like a deathtrap with confusing, winding staircases everywhere and poor signage on elevators etc. Poor, sour-faced service by majority of the staff. The hotel is so big, with so many events going on at the same time that no one seems to have a clue and just...

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
Thank 989dawnt
Tracy356, Manager at Amway Grand Plaza, Curio Collection by Hilton, responded to this review

Dear 989dawnt, Thank you so much for staying with us and for taking the time to share your feedback about your experience. Please accept our apologies for your disappointment. We strive to ensure each and every guest in our hotel is cared for attentively by our staff, regardless of how many events are taking place, and clearly we missed our...

Reviewed 5 days ago NEWvia mobile

I usually stay in the Amway twice a year, visiting in business. Everything was fine as usual. Nice room, good value and friendly service. Just remember to replace all amenities. If I have used something I probably need it replaced!

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Helpful?
Thank Aliceco1
Walker, Michigan
Reviewed 6 days ago NEWvia mobile

You cannot go wrong for service and glorious restaurant fare from Ruth Chris Steakhouse to Sunday Brunch extravaganza at Cygnus 27. BUT a deluxe riverview locked balcony was blocked by some kind of cement barrier at the window so so diappointing! Seen more spacious standard rooms at the HInn. So as far as rooms go you don't always get what...

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Helpful?
Thank HungryEpicurean
Moline, United States
Reviewed 6 days ago NEW

I highly recommend this hotel to anyone looking for a meeting destination or taking a leisure trip. The meeting space is spacious and connected via skywalk to the convention center. Restaurants, shopping, fitness center and spa makes it a great option along with a beautiful setting along the river.

Review collected in partnership with Curio – A Collection by Hilton
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Thank arlycem2017
Reviewed 6 days ago NEW

The Amway Grand Hotel was the perfect place for my corporate event. Their staff helped with a with all the arrangements, Including meeting rooms, hotel rooms, food service and restaurant reservations. They made it easy and a great place to host the event.

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
Thank Dan G
Northern Michigan
Reviewed 1 week ago NEW

This was a first stay at this property, it's a great hotel. As Diamonds we were upgraded to a corner Executive Suite. We also received a card loaded with $30.00 that could be used throughout the hotel, nice touch! The room was large with 4 windows on two sides. The bedding was great, nice firm pillows. Toiletries were meh. I...

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Helpful?
Thank Latty
Reviewed 1 week ago via mobile

My husband and I spent this past weekend at The Amway Grand in downtown Grand Rapids. From start to finish it was a perfect experience. I don't say that lightly. We are also in the hospitality service industry, so we have a bit if an understanding as to all the moving parts involved in making a guests experience a good...

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Helpful?
Thank sunglassesandhat
Hemlock, Michigan
Reviewed 1 week ago

Great hotel, great location for eating and fun downtown. The nicest place to stay in Michigan (IMO). I always enjoy staying here and wish I'd had time to take advantage of more of the amenities. The breakfast at the breakfast bar had s wonderful selection and even had gluten free bread for my friend.

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
Thank Kelly M

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
When does the hotel become the destination? When the moment you walk through the door you feel as if you've been transported - by the elegance, the details, and the gracious service. When your every expectation of what a hotel can be is exceeded. Welcome to the Amway Grand Plaza, Curio Collection by Hilton, where every stay is marked by a memorable moment. Whether it's a stroll through the Pantlind Lobby, the great view from one of our Glass Tower rooms, the classical architecture, or your first bite of one of our signature entrees. The Amway Grand Plaza is much more than a hotel. It's a true destination. ... more   less 

Additional Information about Amway Grand Plaza, Curio Collection by Hilton

Address: 187 Monroe Ave NW, Grand Rapids, MI 49503-2621
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: $330 - $427 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Amway Grand Plaza, Curio Collection by Hilton 4*
Number of rooms: 682
Reservation Options:
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Also Known As:
Amway Grand Plaza Rapids
Hotel Amway Grand Plaza
Hotel Style:
#1 Green Hotel in Grand Rapids
#3 Romantic Hotel in Grand Rapids
#4 Business Hotel in Grand Rapids
#6 Family Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from Amway Grand Plaza, Curio Collection by Hilton staff and other travellers.
19 questions
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soo, mi
11 months ago
Michigan, United States
Melvindale, Michigan
2 months ago

See all questions (19)

Questions? Get answers from Amway Grand Plaza, Curio Collection by Hilton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose your room request knowing that there is a century old part of the hotel, and a new modern portion.”
dmseibert, 16 May 2017 | Read review
“The Tower affords sweeping views of both the city, and river.”
dadirishcasey3, 7 May 2017 | Read review
“Stay in the updated modern side of the hotel.”
CavemanRick, 3 May 2017 | Read review
“tower side, high floor, view of river”
87RITA, 27 Apr 2017 | Read review
“ask for a river view”
andymulvey51, 26 Apr 2017 | Read review
5 of 5
Priceline
US$250* /night
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Curio.comUS$259
Hotels.comUS$259
Expedia.comUS$259
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Prices are for 1 room, 2 adults
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