We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
31/12/2017 01/01/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Best Western Hospitality Hotel & Suites

    5500 28th St SE, Grand Rapids, MI 49512-2052
    +1 855-784-0280
    Call
    Hotel website
    Save
    Lowest prices for your stay
    31/12/2017 01/01/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Lock in the lowest price from our partners
    US$72
    View Deal
    Traveller (108)
    Room & Suite (31)
    Dining (14)
    Baymont Inn & Suites Grand Rapids SW/Byron Center
    797 reviews
    #1 of 1 hotels in Byron Center
     
    Hyatt Place Grand Rapids-South
    559 reviews
    #1 of 4 hotels in Wyoming
     
    Staybridge Suites Grand Rapids/Kentwood
    114 reviews
    #1 of 3 hotels in Kentwood
     
    Country Inn & Suites By Carlson, Grand Rapids East
    1,051 reviews
    #1 of 49 hotels in Grand Rapids
     
    Overview
    • Excellent42%
    • Very good25%
    • Average16%
    • Poor9%
    • Terrible8%
    Travellers talk about
    “jacuzzi room” (6 reviews)
    “hot tub” (31 reviews)
    “waffles” (21 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Free Airport Transportation
    Suites
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Laundry Service
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Hospitality Hotel & Suites
    Special Offer: BOOK DIRECT & SAVE
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Baymont Inn & Suites Grand Rapids SW/Byron Center
    797 reviews
    #1 of 1 hotels in Byron Center
     
    Hyatt Place Grand Rapids-South
    559 reviews
    #1 of 4 hotels in Wyoming
     
    Staybridge Suites Grand Rapids/Kentwood
    114 reviews
    #1 of 3 hotels in Kentwood
     
    Country Inn & Suites By Carlson, Grand Rapids East
    1,051 reviews
    #1 of 49 hotels in Grand Rapids
     
    Rooms
    31 Dec1 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$72.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Grand Rapids hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "62a77bee0a5b4f0e8ed7520445b85122", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":90046,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":31,"month":12,"year":2017},"checkout":{"day":1,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"62a77bee0a5b4f0e8ed7520445b85122","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":72,"lowestMetaPrice":72,"additionalPartner":false,"highestMetaPriceDisplay":72,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":72,"lowestMetaPrice":72,"highestMetaPriceDisplay":72,"hotelName":"Best Western Hospitality Hotel & Suites","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjYyYTc3YmVlMGE1YjRmMGU4ZWQ3NTIwNDQ1Yjg1MTIyIiwiQUlLIjoiZWZjODBkMzcyY2U5NDM3MGEzOGI4NDg3N2U3Y2Y4YzQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "31/12/2017", "checkOut": "01/01/2018", "lowestPrice": "US$72", "hasDates": true, "hacComplete": false, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (576)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 574 reviews

    Reviewed yesterday

    I highly recommend this hotel. It was a great value and had great perks. Free bottled water, breakfast buffet and a simple dinner buffet. Very clean room and extremely comfortable bed (on the firm side, but not too firm - I found it to be...More

    Thank Laura C
    Hotel's Favourite
    Reviewed 2 November 2017

    I got lost inside this hotel. Twice. I wandered around like a character in The Shining exploring the empty hallways of the Overlook Hotel, hoping I wouldn't run into Jack Nicholson with an ax or a man in a bear costume. I thought it kinda...More

    Thank NAA60512
    Response from KaliEGM, General Manager at Best Western Hospitality Hotel & SuitesResponded 8 November 2017

    Thank you so much for your valuable feedback! We are so happy to hear that you enjoyed your stay with us, and we look forward to welcoming you back the next time you're in Grand Rapids. Thanks again!

    Reviewed 2 weeks ago

    I would not stay at any other hotel since I have stayed at Bestwestern, always clean and comfortable. thankyou so much for all you do at bestwestern to make people feel comfortable and appreciated. My husband had to have foot surgery the next day after...More

    Review collected in partnership with Best Western
    Thank kathyjos2017
    Response from Sharyl B, General Manager at Best Western Hospitality Hotel & SuitesResponded 2 weeks ago

    Dear kathyjos2017, On behalf of our entire staff I would like to thank you for taking the time to leave us this lovely review. We are so glad to hear that you enjoyed your stay with us so much. And we delight in hearing about...More

    Reviewed 2 weeks ago

    I had a great stay. Breakfast and dinner most nights. The rooms can vary from one to another but the staff is very accommodating if there are changes possible. The meals are good and provide a nice change from other hotels. The location was great...More

    Review collected in partnership with Best Western
    Thank L9826DWshawnm
    Response from KaliEGM, General Manager at Best Western Hospitality Hotel & SuitesResponded 2 weeks ago

    Thank you so much for your valuable feedback! We are so happy to hear that you enjoyed your stay with us, and we look forward to welcoming you back the next time you're in Grand Rapids. Thanks again!

    Reviewed 4 weeks ago

    the hotel is clean and has a great breakfast and is close to stores and dinning, workers are nice . I donot know what to say but it says I need to say moor to post this so this is what you get HA. HA...More

    Review collected in partnership with Best Western
    Thank 527erici
    Response from KaliEGM, General Manager at Best Western Hospitality Hotel & SuitesResponded 3 weeks ago

    Dear 527erici, It was a pure delight to read your review. We love to hear from our guests and definitely appreciate it when they have a sense of humor like us. :-) The entire team is glad you enjoyed yourself and hope to see you...More

    Baymont Inn & Suites Grand Rapids SW/Byron Center
    797 reviews
    #1 of 1 hotels in Byron Center
     
    Hyatt Place Grand Rapids-South
    559 reviews
    #1 of 4 hotels in Wyoming
     
    Staybridge Suites Grand Rapids/Kentwood
    114 reviews
    #1 of 3 hotels in Kentwood
     
    Country Inn & Suites By Carlson, Grand Rapids East
    1,051 reviews
    #1 of 49 hotels in Grand Rapids
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Pool
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Breakfast included
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Pool
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$85 - US$128 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #16 Business Hotel in Grand Rapids
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 120
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Priceline, Hotels.com, Expedia, Hotwire, Travelocity, Booking.com, Orbitz, Cancelon, HotelQuickly, getaroom.com and TripOnline SA so you can book your Best Western Hospitality Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Michigan >
    • Kent County >
    • Grand Rapids
    • Also Known As
    • Best Western Hospitality Hotel Grand Rapids ,
    • Best Western Hospitality Hotel And Suites ,
    • Best Western Grand Rapids ,
    • Grand Rapids Best Western
    Add Photo Photos
    Traveller (108)
    Room & Suite (31)
    Dining (14)
    Pool & Beach (7)
    Hotel & Grounds (76)
    Bathroom (12)
    Business Centre & Event Rooms (2)
    Family and Play Areas (1)
    Nearby
    Nearby HotelsSee all 49 hotels in Grand Rapids
    Staybridge Suites Grand Rapids/Kentwood
    114 reviews
    3.42 km away
     
    Country Inn & Suites By Carlson, Grand Rapids East
    1,051 reviews
    7.92 km away
     
    Nearby Restaurants
    Tim Hortons
    11 reviews
    .17 km away
    LongHorn Steakhouse
    128 reviews
    .75 km away
    Indian Masala
    13 reviews
    .48 km away
    Bob Evans
    36 reviews
    .65 km away
    Nearby Attractions
    Sky Zone Indoor Trampoline Park
    30 reviews
    3.68 km away
    Ada Township Covered Bridge
    37 reviews
    5.76 km away
    Quail Ridge Golf Club
    17 reviews
    5.81 km away
    Gravel Bottom Craft Brewery & Supply
    12 reviews
    6.17 km away
    Ask a question
    Questions & Answers
    duber2016
    27 October 2016|
    Answer
    Response from Sharyl B | Property representative |
    Yes, we do offer a medical discount for anyone needing it. Feel free to give us a call anytime for more information.
    0
    Votes
    bellealice
    8 June 2016|
    AnswerShow all 3 answers
    Response from William S | Reviewed this property |
    Yes the pool is warm not freezing cold like some hotels. They also have a hot tub which is very nice
    1
    Vote
    debj122015
    25 October 2015|
    AnswerShow all 4 answers
    Response from Mar R R | Reviewed this property |
    Sorry, I am not familiar with that information. As someone else stated calling the front desk is best.
    0
    Votes
    Room Tips
    "I liked being on the second floor. There is an elevator that takes you right up."
    Read review
    "They provided a discounted rate due to our circumstances!"
    Read review
    "Accessible, Quiet stay, Extremely Comfortable"
    Read review
    "Great room at a great price!"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing