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    Best Western Hospitality Hotel & Suites

    5500 28th St SE, Grand Rapids, MI 49512-2052
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    27/08/2017 28/08/2017
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    US$100
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    Traveller (90)
    Room & Suite (26)
    Dining (11)
    Country Inn & Suites By Carlson, Grand Rapids Airport
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    Overview
    • Excellent41%
    • Very good25%
    • Average17%
    • Poor9%
    • Terrible8%
    Travellers talk about
    “jacuzzi room” (6 reviews)
    “hot tub” (30 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Free Airport Transportation
    Room Service
    Suites
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Laundry Service
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Hospitality Hotel & Suites
    Special Offer: $10 GIFT CARD EVERY NIGHT
    Hotel deals
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    Country Inn & Suites By Carlson, Grand Rapids Airport
    451 reviews
    #15 of 48 hotels in Grand Rapids
     
    Baymont Inn & Suites Grand Rapids Airport
    864 reviews
    #28 of 48 hotels in Grand Rapids
     
    Comfort Inn Airport
    433 reviews
    #8 of 48 hotels in Grand Rapids
     
    Clarion Inn & Suites Airport
    203 reviews
    #35 of 48 hotels in Grand Rapids
     
    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (532)
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    There are newer reviews for Best Western Hospitality Hotel & Suites
    See the most recent reviews

    101 - 105 of 530 reviews

    Reviewed 4 October 2016

    We reserved this hotel thru the mystery section on Expedia. The value was fantastic and we ended up with a Jacuzzi room with a king-size bed! What a surprise! Loved the room, the service and the location of the hotel. We were traveling a bit...More

    Review collected in partnership with Best Western
    Thank Diane E
    Response from Everest K, General Manager at Best Western Hospitality Hotel & SuitesResponded 5 October 2016

    Thanks for taking the time to write and post your review about your recent stay with us. Pleasant surprises are the only kind of surprises to have when traveling and I'm glad we exceeded your expectations. I hope you will be our guest again.

    Reviewed 3 October 2016

    This hotel is clean and the staff is courteous and obliging. We often stay here because the location is convenient and they allow pets. The breakfast is satisfactory. Great value for the price. Will stay at this hotel again. Would recommend this hotel in general...More

    Review collected in partnership with Best Western
    Thank 797sheliav
    Response from Everest K, General Manager at Best Western Hospitality Hotel & SuitesResponded 5 October 2016

    Thanks for posting your great review about our hotel. We're happy you like us and what we do here. It's fun for us too, when our guests travel with their four legged furry family members, and we get to meet and make friends with them....More

    Reviewed 2 October 2016 via mobile

    Enjoyed staying here with a convenient location. Not there fault, but GPS places you on the wrong side of 4 lane road. Nice breakfast room with usual type food. Coffee was especially good and easy to get more in lobby anytime One OFI is to...More

    Thank Peggy D
    Response from Everest K, General Manager at Best Western Hospitality Hotel & SuitesResponded 5 October 2016

    Thank you for taking the time to write and submit your comments regarding your stay at our hotel. We realize you have many choices when it comes to lodging and are glad you choose to us. We hope you will come stay with us again...More

    Reviewed 1 October 2016 via mobile

    Many positive things to say about this place. King suite very reasonably priced, very spacious, with two full bathrooms and two large flat screen TVs. Very clean. Great helpful people at check in, even though I had messed up the reservation. Good location right off...More

    Thank Mary K
    Response from Everest K, General Manager at Best Western Hospitality Hotel & SuitesResponded 5 October 2016

    Thank you so much for staying with us and posting your review. We are sorry for the inconvenience with the lighting and your room location. I can understand how this would cause a problem. We are glad that you were able to enjoy other aspects...More

    Reviewed 29 September 2016

    ok for the price I paid online, but still a bit pricey. Clean, nothing too special. Overall an ok experience. Breakfast was good. Front desk service was a good. Pool nothing to note, average. Rooms average.

    Thank Ecotour36
    Response from Marlin A, Director of Sales at Best Western Hospitality Hotel & SuitesResponded 29 September 2016

    Thank you for taking the time to write a review about your recent stay with us. We really appreciate your feedback. I'm glad you were able to enjoy breakfast, and hope we can provide you with a better value the next time you are here.

    Country Inn & Suites By Carlson, Grand Rapids Airport
    451 reviews
    #15 of 48 hotels in Grand Rapids
     
    Baymont Inn & Suites Grand Rapids Airport
    864 reviews
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    Comfort Inn Airport
    433 reviews
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    Clarion Inn & Suites Airport
    203 reviews
    #35 of 48 hotels in Grand Rapids
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Breakfast included
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Pool
    Details
    • Price range
    • US$90 - US$181 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #16 Business Hotel in Grand Rapids
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 120
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Travelocity, Booking.com, Expedia, Best Western, Orbitz, Priceline, TripOnline SA, Cancelon, Hotwire and HotelQuickly so you can book your Best Western Hospitality Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Michigan >
    • Kent County >
    • Grand Rapids
    • Also Known As
    • Best Western Hospitality Hotel Grand Rapids ,
    • Best Western Hospitality Hotel And Suites ,
    • Best Western Grand Rapids ,
    • Grand Rapids Best Western
    Add Photo Photos
    Traveller (90)
    Room & Suite (26)
    Dining (11)
    Pool & Beach (5)
    Hotel & Grounds (58)
    Bathroom (12)
    Family and Play Areas (1)
    Business Centre & Event Rooms (1)
    Nearby
    Comfort Inn Airport
    433 reviews
    2.57 km away
     
    Country Inn & Suites By Carlson, Grand Rapids Airport
    451 reviews
    .40 km away
     
    Clarion Inn & Suites Airport
    203 reviews
    .99 km away
     
    Baymont Inn & Suites Grand Rapids Airport
    864 reviews
    .18 km away
     
    Nearby Restaurants
    Tim Hortons
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    1.22 km away
    Brann's Steakhouse & Sports Grille
    136 reviews
    .11 km away
    Sundance Grill
    109 reviews
    .63 km away
    Nearby Attractions
    Sky Zone Indoor Trampoline Park
    30 reviews
    3.65 km away
    Ada Township Covered Bridge
    36 reviews
    5.81 km away
    Gravel Bottom Craft Brewery & Supply
    10 reviews
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    Quail Ridge Golf Club
    16 reviews
    6.02 km away
    Ask a question
    Questions & Answers
    duber2016
    27 October 2016|
    Answer
    Response from Desiree S | Property representative |
    Yes, we do offer a medical discount for anyone needing it. Feel free to give us a call anytime for more information.
    0
    Votes
    bellealice
    8 June 2016|
    AnswerShow all 3 answers
    Response from William S | Reviewed this property |
    Yes the pool is warm not freezing cold like some hotels. They also have a hot tub which is very nice
    1
    Vote
    debj122015
    25 October 2015|
    AnswerShow all 4 answers
    Response from Mar R R | Reviewed this property |
    Sorry, I am not familiar with that information. As someone else stated calling the front desk is best.
    0
    Votes
    Room Tips
    "2nd floor court side"
    Read review
    "If you have limited mobility, ask for a first-floor room near the lobby. Otherwise, ask for a room with a..."
    Read review
    "I chose a room away from the exit doors in case people came in and out a lot during the evening."
    Read review
    "Don't stay here"
    Read review
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