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Holiday Inn Grand Rapids Downtown

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Holiday Inn Grand Rapids Downtown
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437 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Grand Rapids Downtown
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Showing 431: English reviews
Reviewed 19 October 2016

This hotel has everything. Free parking which is only available at this hotel. Other hotels charge $25 a day to park. Location is ideal for walking to everything. You are right off the highway and right in the heart of everything. Tons of great restaurants to eat at. The restaurant in the hotel is great for breakfast and not expensive,I...

Thank Pam M
Pune, India
Reviewed 11 October 2016

This was very good hotel to stay in but found lot of basic things missing like no complementary drinking water or breakfast provided in the hotel. The hotel was not having any 24 hour coffee shop so in case of late dinning requirement there is nothing

Thank Ashish_from_Pune
Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Dear Ashish, Thank you for your review! As a full-service Holiday Inn, we have a restaurant onsite that features a cooked-to-order breakfast off of our full menu each morning. Our sister property, the Holiday Inn Express, offers a complimentary breakfast to their guests each morning. We also have our Pearl Street Express which has more "grab and go" items, snacks,...

Sterling Heights, Michigan
Reviewed 9 October 2016

This is an excellent location to explore downtown Grand Rapids. It is right next door to the Grand Rapids Public Museum, across the street from the Gerald R. Ford Museum, and an easy walk to the DeVos Performance Hall, Van Andel Arena, Grand Rapids Art Museum, BOB and lots of restaurants, breweries, pubs and shops. The fantastic Downtown Market is...

Thank Roadster909
Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Thank you so much for your post! I am thrilled to hear that you so thoroughly enjoyed your stay with us and we hope to welcome you back again soon! Safe travels!

A TripAdvisor Member
Bloomfield Hills, Michigan
Level Contributor
4 reviews
4 hotel reviews
Reviewed 9 October 2016 via mobile

My husband and I went for a night to visit ArtPrize. From going to school in GR I knew that the location was great and it was perfect. The hotel itself though was just ok- clean and perfect for just the night. The breakfast isn't worth it though- added on at $10 a person but this is just a credit...

Thank A TripAdvisor Member
Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Thank you for posting about your stay with us! A little clarification on our breakfast packages: our Best 4 Breakfast package includes breakfast for one or two adults sharing a room and is priced $10.00 above our standard "Best Flexible Rate." It is not priced based on the number of adults in the room, nor is it a dollar amount...

South Bend, Indiana
Reviewed 8 October 2016 via mobile

A 3 is average and that's what this hotel is. It's a typical Holiday Inn. Nothing spectacular. The things you'd expect like clean rooms and clean bathrooms, decent beds. This one has tiny bathrooms. The front desk staff seemed overwhelmed by the ArtPrize crowds. They were rude with the simplest of questions. I have Platinum Elite status in their loyalty...

Thank Ken L
Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Thank you for posting your candid review! I am glad to hear that you enjoyed your room but I'm so sorry to hear about the attitude of the front desk team during your stay. Rest assured this is not the behavior I expect from my team. We hope you'll visit us again soon so we can show you our true...

Detroit, Michigan
Reviewed 3 October 2016

The hotel participated in Artprize, and the staff was great. The lobby and entryway hosted several of the art installations, so it was very interesting looking around the building. It is located across Pearl Street from the Gerald Ford Museum and is adjacent to he grand Rapids Museum as well as sharing a parking structure with one of the Grand...

Thank John S
Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Dear John, Thank you for posting about your stay at the Holiday Inn Grand Rapids Downtown! We very much appreciate your candid review. We do offer several different room types based on our guests' preferences. We do offer many rooms with microwaves and refrigerators, and our King Executive rooms have much more living space, a kitchenette, and a larger bathroom...

Reviewed 30 September 2016 via mobile

A clean friendly hotel, a bit in need of an upgrade. The pool and spa were wonderful, use them every day. Very efficient service, kind of noisy with the traffic but they offer headsets and noise canceling machines if needed. My only complaint is the light switches to the bathroom are on the outside of the bathroom door, other than...

Thank Debbie E
Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Pangnirtung, Nunavut, Canada
Reviewed 25 September 2016

The room had two comfortable double beds, office table, air conditioning, cable television, refrigerator, microwave and washroom. The room was well lit and had a fantastic view of downtown Grand Rapids, Michigan, USA. The room service was fantastic from Pearl Street Grill. I recommend you try a burger from there as well as quesadillas. The fitness room was awesome it...

Thank Anthony A
Brighton, Michigan
Reviewed 24 September 2016 via mobile

Full disclosure - I only go to this hotel when the Amway and Courtyard are booked. The pros: It is in a great location if you are going to the museums( Gerald Ford or the GR museum) literally next door. You are also tight around the corner from Grand Valley DeVos campus . They also have very ample free parking...

Thank theresa146
IHGService, Guest Relations Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Dear theresa146, Thank you for staying with us and for leaving a review. I am happy that our location worked for your travel needs. However, it is regrettable that the noise challenges and the bathroom layout negatively affected your overall satisfaction. Please accept our sincerest apologies for any inconvenience these may have caused you. I have taken note of your...

Reviewed 22 September 2016 via mobile

I had read a few reviews, and maybe my expectations were lowered. All I can say is I was very pleased. The rooms are Clea, beds comfy, staff outstanding, and food very good. I was here for Artprize and the location was excellent to downtown. I was able to walk to every exhibit I wanted to see. I was pleased...

Thank Sandy D

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
This 175 room full-service Holiday Inn, officially relaunched in December 2009. All guest rooms have 32" HDTVs, easy chair, large work desk. Rates include complimentary on site parking and wireless internet access. ... more   less 

Additional Information about Holiday Inn Grand Rapids Downtown

Address: 310 Pearl St NW, US 131 and Pearl Street, Grand Rapids, MI 49504-5314
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: $226 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Grand Rapids Downtown 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Holiday Inn Grand Rapids Downtown Hotel Grand Rapids
Days Inn Grand Rapids
Grand Rapids Days Inn
Hotel Style:
#3 Green Hotel in Grand Rapids
#17 Family Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Grand Rapids Downtown staff and other travellers.
5 questions
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soo, mi
9 months ago
Clinton, Arkansas
23 days ago
Poole, United Kingdom
3 months ago

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Questions? Get answers from Holiday Inn Grand Rapids Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid freeway noise.”
 of 5 bubbles TomD145, 16 Feb 2017 | Read review
“Room 501 is near the end, close to the stairs, and quite. No view though”
 of 5 bubbles Analyst1953, 31 Jan 2017 | Read review
“The higher floor you get, the better view of the city.”
 of 5 bubbles blamertroy, 7 Dec 2016 | Read review
“Avoid rooms that overlook the highway. Very busy during Art Prize so make reservations early.”
 of 5 bubbles Heretic42, 20 Nov 2016 | Read review
“Lowered number rooms are further from the interstate but not enough to make a huge noise difference.”
 of 5 bubbles charliethepirate, 23 Oct 2016 | Read review
5 of 5