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Homewood Suites by Hilton Grand Rapids

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Homewood Suites by Hilton Grand Rapids
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457 Reviews from our TripAdvisor Community

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Showing 455: English reviews
Westland, United States
Reviewed 1 week ago

The Homewood Suites is a great hotel and we plan to stay here or at other properties in the future. Having 2 rooms for our family to spread out was wonderful. The dinner was Cheesy Broccoli soup, veggies, Spinach/Artichoke Dip, Cheese and Chips. Breakfast was waffles, egg bake, cereal, juice and ham. All food was of good quality. The room...

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Helpful?
Thank M2552VCmelissad
Saint Joseph, Michigan
Reviewed 1 week ago

Yuck. Between the puddles of water from the pool everywhere and dogs barking in rooms all day, this place was not great at all. Breakfast was sub par with no proteins except some rubbery ham. Mental note: Homewood Suites = loud kids and dogs.

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Helpful?
Thank msucarole1
TMIHospitality1, Manager at Homewood Suites by Hilton Grand Rapids, responded to this review

Dear Msucarole1, Thank you for reviewing the Homewood Suites Grand Rapids. I'm very sorry to hear that your experience was less than exceptional. Your comments have been shared with my entire staff to ensure that other guests don't have the same issues. I hope that if you are ever back in the area, we will have a chance to make...

Saint Louis, Missouri
Reviewed 2 weeks ago

Morning or overnight staff was unprofessional and to busy in the phone to help the customer. Neighbors decided to fight at 1am which was not the hotels fault. Check in was amaizing and room was clean. The toilet was stopped up prior to my arrival... to my surprise water went everywhere when I flushed. Pillows were ok but for a...

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Helpful?
Thank kasciakita
TMIHospitality1, Manager at Homewood Suites by Hilton Grand Rapids, responded to this review

Dear Kasciakita, Thank you for taking the time to review the Homewood Suites Grand Rapids. I'm happy to hear you enjoyed our check in process and a clean room. However, I'm sorry for the other issues you encountered. I have shared your comments with my team to keep these from happening to others. I hope that you will allow us...

Herndon, Virginia
Reviewed 2 weeks ago

A three night stay was "ok" but I am sure there are better in Grand Rapids. Lots of minor maintenance issues tell me that this property is not receiving the care it needs. Next time in I will look at other locations.

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Helpful?
Thank ontheroadforgci
TMIHospitality1, Manager at Homewood Suites by Hilton Grand Rapids, responded to this review

Dear Ontheroadforgci, Thank you for reviewing the Homewood Suites Grand Rapids. We work hard to ensure all guests have an exceptional experience so I apologize that your stay was less than satisfactory. Your comments will be shared with my team to keep other guests from having a similar experience. I hope that we will have another chance to host you...

Grand Rapids, United States
Reviewed 2 weeks ago

Spent one night at this hotel during business travel. Found it to be quiet, and in general had a great stay. The breakfast was a little less than satisfactory, with burnt menu items, but we are all human and little things happen.

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Helpful?
Thank williamwY7436PL
Champaign, Illinois
Reviewed 3 weeks ago

Easy access off of the interstate and close to various places to shop and/or eat. Rooms are clean and very quiet. The price is right. We have been here twice and will come back on our next trip. The morning breakfast staff are so pleasant and keep the food hot. We had a super breakfast on a Sunday morning that...

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Helpful?
Thank kmspegal
Charlotte, Michigan
Reviewed 3 weeks ago

The 2 bedroom suite was very roomy and very clean. The morning breakfast was excellent and the staff was very friendly and accommodating. The only drawback was the pool heater malfunctioned but it was still useable. I would definitely stay here again.

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Thank spiderehlers
Mt. Pleasant, Mi
Reviewed 3 weeks ago via mobile

I wanted to be the Grand Rapids airport so I selected this location. It is comfortable and has what you would expect from a Homewood: kitchen, comfy bed, larger rooms. The breakfast here is good and if you are here Monday through Thursday you can also have nice dinner.

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Thank jim_mcdonald
Waterford, Michigan
Reviewed 3 weeks ago via mobile

The rooms were nice - I love the layout. Everything was clean and worked well. The breakfast was hot and a step up from many other offerings - and I absolutely depend on a reasonable breakfast so I don't have to stop before getting on the highway. David at the desk was super - I needed two favors and he...

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Helpful?
Thank KStebleton
Elburn, United States
Reviewed 4 weeks ago

Ok place. Wanted to stay at Doubletree but reviews say it was in process of being refurbished. Loud air conditioner and the bed was not supportive. Good size room. Choose something else if you get a chance.

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Helpful?
Thank John P
TMIHospitality1, Manager at Homewood Suites by Hilton Grand Rapids, responded to this review

Dear John P, Thank you for reviewing your stay at the Homewood Suites Grand Rapids. I'm glad that you enjoyed the size of our spacious suites. However, I apologize for any disturbance caused by your A/C. Your comments will be shared with my maintenance staff. I hope that we can have another chance to impress you the next time you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Homewood Suites-by Hilton, is an upscale, yet casual, all-suite residential-style hotel that caters to travelers seeking a homelike hotel experience for a few days or more. The extra space and privacy of the suites, the casual atmosphere, and the many homelike amenities and services ensure guests satisfy their individual need for comfort, flexibility and convenience. All at the price of a high-quality, traditional hotel. ... more   less 

Additional Information about Homewood Suites by Hilton Grand Rapids

Address: 3920 Stahl Dr SE, Grand Rapids, MI 49546-6154
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: $169 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Grand Rapids 3*
Number of rooms: 78
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Hotels.com, Orbitz, Cancelon, Travelocity, Priceline and Odigeo so you can book your Homewood Suites by Hilton Grand Rapids reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Grand Rapids Hotel Grand Rapids
Homewood Suites Grand Rapids
Hilton Grand Rapids
Homewood Grand Rapids
Grand Rapids Homewood Suites
Grand Rapids Hilton
Hotel Style:
#3 Family Hotel in Grand Rapids
#6 Romantic Hotel in Grand Rapids
#7 Business Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Grand Rapids staff and other travellers.
3 questions
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Singapore
Delavan, WI
2 months ago

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Questions? Get answers from Homewood Suites by Hilton Grand Rapids staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor is top floor and that is generally my preference for quiet.”
 of 5 bubbles ontheroadforgci, 21 Nov 2016 | Read review
“Get an upper floor and make sure you're not next to an elevator.”
 of 5 bubbles dkm57, 8 Sep 2016 | Read review
“Make sure your windows are closed!”
 of 5 bubbles Flavorchick, 1 Sep 2016 | Read review
“I've always found that the higher you go, the less noise you have to contend with.”
 of 5 bubbles pamf373, 26 Aug 2016 | Read review
“Top floor was quiet”
 of 5 bubbles Y9142UTmarkc, 20 Aug 2016 | Read review
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