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Holiday Inn Express Hotel & Suites Grand Rapids Airport

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Traveller (29)
Room & Suite (34)
Dining (4)
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Overview
  • Excellent44%
  • Very good30%
  • Average15%
  • Poor6%
  • Terrible5%
Travellers talk about
“front desk”(40 reviews)
“meijer store”(8 reviews)
“cheese omelets”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites Grand Rapids Airport
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (266)
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Traveller rating
110
80
42
18
15
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Time of year
LanguageEnglish
110
80
42
18
15
Show reviews that mention
All reviewsfront deskmeijer storecheese omeletspancake machinegrand rapids airportparking lotsleeper sofafree breakfastwould stay here againking suitemini fridgethe hotel is cleanpool and hot tubbreakfast barshuttle servicebed was very comfortablehie
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1 - 5 of 265 reviews
Reviewed 1 week ago

The hotel is located behind and around other hotels in a strange corner location but is still pretty easy to find. It appears that the brand new one being built directly behind this one could be replacing it soon, which is probably good because this...More

Thank David W
Response from Todd C, General Manager at Holiday Inn Express Hotel & Suites Grand Rapids AirportResponded 2 days ago

Thank you, David for reviewing your stay with us! We are stoked to hear that you took advantage of the amenities that we have to offer such as the Park and Fly. We hope that you will be visitng us at the new property opening...More

Hotel's Favourite
Reviewed 26 September 2017

We stayed only one night as we were in town for a wedding and didn't want to drive home late. We selected this hotel for the location and because we had enough reward points for a free night stay. We were pleasantly surprised at the...More

Thank mdklik80
Response from Amanda M, General Manager at Holiday Inn Express Hotel & Suites Grand Rapids AirportResponded 2 October 2017

Thank you mdklik80 for your outstanding review. We are thrilled you enjoyed your stay with us. We hope you will choose us again the next time your travels bring you back to Grand Rapids, MI.

Reviewed 4 weeks ago via mobile

This hotel is older and undergoing renovations. The staff were warm and very accommodating though and my room was very clean. They gave me recommendations and directions to restaurants in the area and made me feel very at home. I highly recommend this hotel to...More

Thank duncansally
Response from Todd C, General Manager at Holiday Inn Express Hotel & Suites Grand Rapids AirportResponded 2 days ago

Thank you, Duncansally for reviewing your recent stay with us! We are happy to hear that our staff was up to your standards. We pride ourselves on our customer service, so we will make sure to relay that message to them! Again, Thank you for...More

Reviewed 29 April 2018 via mobile

Staff were very friendly, room was comfortable but needs a little updating. The washroom drains were all clogged. The pool and hot tub was disgusting. Dirty and in serious need of repair. The hot tub control was literally hanging off the wall land was not...More

Thank MLussier2014
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Grand Rapids AirportResponded 13 May 2018

Hi MLussier2014, Thank you for your stay and for sharing your recent experience at our hotel. It is good to know that you found our rooms to be comfortable. Thank you as well for noting our friendly staff. I am sorry for the disappointments you...More

A TripAdvisor Member
304
Reviewed 6 April 2018 via mobile

I found this hotel to be what I usually expect from a chain like HI, it’s clean and comfortable, the staff were nice, it was affordable and had free parking. Missing a microwave though. My very huge complaint now is I booked with pre-paid reservations...More

Thank A TripAdvisor Member
Response from Todd C, General Manager at Holiday Inn Express Hotel & Suites Grand Rapids AirportResponded 2 days ago

Thank you for reviewing your stay with us! We are sincerely sorry to hear that you weren't completely satisfied. We are also very disappointed to hear that you are not satisfied with our systems. I am confident that necessary steps will be made to avoid...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$111 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Grand Rapids
#14 Business Hotel in Grand Rapids
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$111 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Grand Rapids
#14 Business Hotel in Grand Rapids
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (29)
Room & Suite (34)
Dining (4)
Pool & Beach (4)
Business Centre & Event Rooms (6)
Questions & Answers
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wwjd1947
22 July 2016|
Answer
Response from travelerplus2 | Reviewed this property |
There was no charge to park my car when I stayed there a few months ago.
0
Votes
Room Tips
"Wait until the new hotel opens in the summer of 2018 to book this property."
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"ground floor"
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"Close to food, expressway, grocery store."
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"Room 118 needs a muffler on the heater."
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